More about Spring Creek Ranch
We stayed at Spring Creek Ranch for 4 nights and loved every minute of it. We had great views of the Tetons, a cozy room, excellent meals at The Granary and thought we got a great deal. The spa treatments were very professional and the perfect way to end the long weekend. We had never been to Jackson before and felt this property met all of our needs and exceeded our expectations. Concierge took excellent care of us.
We just returned home from a seven night stay at Spring Creek Ranch. The location is beautiful! We did not encounter any problems with the staff. We found them to be friendly, helpful, and attentive. They were always eager to assist us in any way possible.
On our first night's stay, there was a wedding reception in a large tent outside the main building. Although we could hear this from our room, it didn't really bother us. It sounded like they were having a great time, couldn't possibly be upset about that! The other six nights were calm, quiet, and peaceful.
The view from our balcony was spectacular! Can't wait to return!
Post Card Perfect
We enjoyed a wonderful week+ at the Spring Creek Ranch from July 3 - 11, 2006. The views from the hotel itself are incredible, and if not enough in and of itself, the condo units are very nice, wonderfully furnished, very comfortable and spotless. We (my wife and I, plus our two children ages 14 and 11) stayed in a hotel "suite" the first two nights, then moved into a three bedroom condo for the balance of the nights. The "suite" was essentially two large rooms with an common bathroom; it was on the second floor and also had a nice entryway that provided open space. The balcony overlooked the Teton Range, and like all views from the hotel, was overwhelming and spectacular. The condo unit was a great place to stay, with a full kitchen, large living area and dining area that were regionally-furnished, three bedrooms two full and two half baths, in addition to a huge lower-floor deck and a spacious second floor balcony, both with full mountain views. We have traveled extensively, and I cannot recall staying in any type of condo that was more comfortable and inviting as this was. There were so many small touches, from the nightly turndown service and huckleberry truffles, to the welcome basket of fruit and bottled water, to the wonderful knick-knacks, books and board games, etal. that were in the condo to make it truly a feeling of "home".
We enjoyed the Granery Restaurant, which does in fact have an incredible view of the valley and surrounding buttes and Teton Range, not to mention very good food. We ate there for breakfast and lunch, and were very pleased with our dining experiences. Our lunches may not have been the most expedient; however, with the view from the restaurant, who cares??
The entire staff was efficient, outwardly friendly and helpful, and we cannot begin to properly express our genuine enjoyable experiences with them.
The Spring Creek Ranch, in my opinion, is very deserving of its' ratings and is a wonderful place to stay.
For the view in the summer, a no brainer!
We were married in Jackson in early July and our reception was at the Granary (at the Spring Creek Ranch) and our ceremony was at the Amangani (also on the Spring Creek Ranch). We stayed a couple of nights at the SCR and then moved on our wedding night to the Amangani. Most of our 65 guests stayed at the Sprink Creek Ranch for the entire weekend as it was very convenient (to our wedding events) and not crazy out of the budget for most our friends and family.
The view from SCR is breathtaking and it's true that every room on the property has the same amazing view making this hotel in the summer time, a true no brainer. In addition, the Granary is a very nice restaurant, I believe it is one of the highest rated in the state. The bottom line is they did a fabulous job on our reception especially with the food, the set up and the service. Though, renting out the entire facility for a reception has a pretty steep minimum so to really make the most of your dollar, I think you should have ideally 60 to 70 folks.
The SCR is on a lovely butte, which means you travel up a pretty wide and nice switchback rode to get up there. In the winter, it's probably not ideal for those who want to leave the property frequently but in the summer it's not a problem at all. Since we had our rehearsal dinner in town at the Old Yellowstone Garage, we arranged through the SCR to have two chartered buses come pick up our guests at the ranch so that we didn't have anyone drinking and driving. Setting this up was a very easy thing to do with the hotel.
We stayed in a sitting suite which apparently was privately owned by someone and found the decor to be cheesy and dated, particularly when compared to our stay at the Four Seasons earlier in the week. Other units were nicer... so I guess it depends on which room/suite you get.
We went on an extradorinary horseback ride (which we highly recommend) and you don't have to stay at the ranch to go on a ride. It's open to the public as well.
As part of our wedding activities, we had a group picnic lunch by the pool on the day of the wedding. The picnic was a great time. Unfortunately, they didn't prepare enough peach cobbler (a third of our 60 guests didn't get dessert). We're still hearing folks complain they didn't get to try the cobbler, which apparently was fantastic.
The bad news is that in general we found the SCR to be a bit disorganized. I'm thinking they were going through a management change or were just simply having difficulty handling the busy season. We also wish they had kept the pool bar/restaurant open until at least 4:00or 4:30 pm as The Granary is a bit of a hike when you really just want something light to tied you over til dinner.
The bottom line is that for a large group or a family vacation where you want a great view of the mountains for a moderate price, the Spring Creek Ranch is a great option.
Great views of Tetons but location best for Summer only.
Location - as a skier, the twisting 2 mile switchback access road to the hotel was well gritted but still awkward should you hire a car,( the hotel does offer a comp. shuttle but it stops after 10.30pm from Jackson & earlier from Teton village - too bad if you want to stay longer at the Million Dollar Cowboy bar or the Mangy Moose!)NB. The Start bus does not stop at the Spring Creek Ranch.
Teton Village (JH ski resort ) is about 40 mins away on well gritted roads.
Food - good choice of breakfast, but dinners are pricey (compared to town) & are sometimes fixed menus - no good if you don't like seafood.(Jackson town cheaper)
Accomodation - poorly lit,wind howls down chimney in a storm, fixed shower heads, & wall thermostat & heaters need upgrading - comfort level was way too high. - big douvay kept giving me electrostatic shocks & was too hot.
Nice balcony though.
Best suited for Summer vacation in my opinion.
Great Vacation But Not Quite 4 Stars
This was a splurge vacation for us to celebrate an important anniversary. We’d never been to Jackson, WY and after reading reviews on the internet, we were torn between Rusty Parrot and the Spring Creek Ranch. I must say that SCR really delivers. IMHO, the views and location are perfect. Rusty Parrot is in a convenient location in downtown, but when we went by there, we weren’t impressed. We wanted a get-away-from-it-all, relaxing vacation and that’s what we got. The amenities were really good—from a clean, modern gym to a beautiful lap pool to the peaceful day spa. One caveat: don’t stay inside the actual rooms that the Ranch owns. Stay in an upper unit in one of the privately owned condos surrounding the property (SCR manages these for the owners). The lower unit we were originally booked in was too dark and a little dingy. Also, the night we got there, there was a huge wedding reception going on in the main lodge. Very noisy...but we couldn't really hear it after we got back to our room after dinner.
However, when you’re paying top dollar, you expect top service. The staff at SCR were young and friendly, but not polished. I would definitely go back to stay there, but during the off-season when the prices are more reasonable. Here’s some examples of some minor quibbles I had:
- A complimentary newspaper was supposed to be delivered daily to our room, but wasn’t
- The complimentary business center computer was very old—almost ancient
- When I requested green tea in the dining room, I was told they didn’t have any, even though I just had a cup in the lobby!
- When I made a special request of oatmeal at breakfast one morning (it wasn’t on the menu) they said it was included with the continental breakfast. However, it was never displayed with the cold cereals. When I asked they put it on the menu, they seemed surprised that I would suggest such a thing
As I said, very minor details but if they want to bill themselves as a 4-star resort, they need to step up to the plate!
Fabulous View and Accomodations- Horrible Service!
This hotel has many many positives - breathtaking views, very nice rooms, great pool and other amenties. However, the service was perhaps the worst I have ever experienced in a quality hotel. We stayed three nights and I can go on and on about the problems in the service. Examples: 1)no staff to help with luggage despite the place being very spread out and our room on the second floor with no elevator and distant from parking; 2) the room next to us had room service and they left the food outside of the unit (in bear country) and we had to request twice over 6 hours to get a staff person to get the dishes and leftover food; 3) breakfast wait - took us over 90 minutes to have breakfast one morning as they are horribly understaffed; 4) housekeeping - they did not clean our room one day and we called at 3pm to complain and they finally sent someone over to clean. On one night, they did turndown service and on the other two, they did not. I could give more examples, but I think you can get the concept. It is as if they just do not have any real idea on how to run a luxury hotel. However, despite all of this, I would still recommend the place. Why? As I said above, great views, a beautiful hotel with rooms the way one would expect of a western hotel, great amenities (hard to beat a pool and tennis court on top of a mountain) and relatively reasonably priced (three something per night in August for a one bedroom).
If they could figure out how to provide service, they would have it all.
Beautiful views - service needs some help
We stayed at Spring Creek over Labor Day weekend after much back and forth about Spring Creek vs. Rusty Parrot (just like the next reviewer). We were very happy with our decision once we saw the spectacular location of Spring Creek. We took reviewer's advice and booked a 2nd floor room, so no problems with noise. The room has its own porch with incredible views of the Tetons and the plateau. The view really is breathtaking.
The food at The Granary was very good for both breakfast and dinner.
The room decor was rustic Western, but this is not the 4 Seasons. Bathrooms are simple and balcony furniture was white plastic. We did a horseback ride, though, and just loved it. The trail offers incredible views. I would also say that their concierge was particularly helpful and responsive -once they picked up the phone! The staffing here seems light for a property this size...
I echo the prior 2 reviewer's comments about the overall service not matching the price of the property - e.g. the person responsible for turndown service was particularly aggressive and somewhat rude, our paper was also not delivered both days, and the restaurant service was inconsistent at best. Most of the staff was quite friendly, but just didn't deliver what one would normally expect out of a 4 star property.
That being said, we would absolutely recommend it and stay there again. We looked at a number of other properties in the area and unless you want to pay $700/night for the Amangani, there is no other location that could match this view. It is also so close to Jackson, it is much more convenient than staying at Teton Village. Rusty Parrot probably had better service, but a number of the rooms face a parking lot and how long are you in the room anyway with so much to do outdoors?
Incredible deal at SCR
The vacation special package offered at SCR was a true special. We enjoyed the three course dinner and the breakfast in the resort's dining room, which had a spectacular view of the Tetons. Service was excellent. The accomodations were quite nice and well maintained. It may seem minor, but to have the convenience of a mini-fridge without the noise that seems to accompany most of them was a true plus! This resort is all about location, location, location. We would stay here again.