The Lodge at Jackson Hole

80 Scott Lane, Jackson, Wyoming, 83002, United States
#1 of 55 hotels in Jackson
Very Good (3.5 out of 5.0) 8 reviews
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Based on 433 reviews
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Bad (2.0 of 5.0 stars)
by written on August 29, 2014

Clean beds, but this 'lodge' is really an overrated roadside motel. Place caters to huge numbers, and you are treated like one. Staff is generally rude. Housekeeping staff have very little manners and they are intrusive. They open doors without knocking and then fail to apologise for the intrusion. Breakfast wait-staff wear long, grumpy faces and virtually chase you out so that they can fill their plates and go sit and stuff their faces. So unprofessional! Staff at reception not much better. The photos on tripadvisor or on the website do not match the real thing. I got the sense from many businesses in town that there is a general rudeness prevalent in the people of this town. There is zero hospitality. Most businesses are trying to spin a dime from either cowboy or indian culture, both of which appear non-existent in any genuine sense. We had encounters with some very confrontational people. Frankly, the whole town is overrated and feels redneck and unwelcoming. Spend you money elsewhere.

charlenemixa's Profile Photo

Terrific Accommodations! Most Impressive.

Great (4.0 of 5.0 stars)
by written on May 28, 2014

We were thrilled with our accommodations at the Lodge at Jackson Hole. The room was fresh, spacious and had a great rustic charm. Plus the breakfast buffet each morning was delicious. We found the Lodge to be perfect for our visit to Jackson and the Grand Tetons. Additionally, the staff was very good.

Unique Quality: It is a Best Western and our room included a great breakfast buffet each.

Directions: just outside of town

Excellent Place to Stay in Jackson Hole

Best (5.0 of 5.0 stars)
by written on November 3, 2013

The Lodge is located in downtown Jackson, just off of Broadway (the main street). It is about 20 minutes from the Jackson Hole Airport (JAC), Grand Teton National Park, Teton Village, and the Jackson Hole Mountain Resort. It was recently renovated, and features an updated restaurant and buffet area. The overall design is rustic, but the rooms feature large bathrooms with modern amenities, a seating area with Keurig coffee maker, and a 3D HDTV. The beds are comfortable, and the desk features a variety of ports to connect electronics. There is a fireplace in the lobby and an indoor/outdoor pool and hot tub. Overall, it is an enjoyable stay that is well worth the money. Note: Because of its downtown location, there is not much of a view.

KimberlyAnn's Profile Photo

Lodging, With Enhanced Comforts

by written on December 4, 2010

The Best Western, The Lodge at Jackson Hole, is an AAA (American Auto Association) recommended hotel, and is clean and comfortable with a number of extra amenities to enhance your trip. This is a smoke free lodging, so your rooms will not have a stale, old smoky order. This 153 room, three story accommodation, has standard rooms, as well as Spa Rooms with a hot tub, and some with a fireplace. Each room contains cable satellite TV, free wireless internet, hairdryer, an iron and ironing board, microwave, refrigerator, and a coffee maker. A coin laundry is located within the hotel, and in the winter there are plug-ins for your car. Your room comes with an expanded continental breakfast, including the usual cold and hot cereal, bagels, juice, etc., as well as scrambled eggs, and hash browns.

The local town shuttle makes scheduled stops at the lodge, so that you can get around town easily for meals or shopping.

Rates vary according to the season and holiday, so check their website for the rates during your planned stay.

Unique Quality: The hotel has an indoor/outdoor heated pool and spa (pool is half inside and half outside), sauna, and an exercise facility. There are also meeting and banquet facilities available.

Directions: The Best Western is located about one mile S of the square in downtown Jackson.


Terrible (1.0 of 5.0 stars)
by written on March 4, 2009

BEWARE- DISHONEST, LIARS, BOYCOTT THIS HOTEL.‎ - dixiepilot‎ - Dec 2, 2008
We scheduled a stay at this hotel from the Jackson Hole Aviation. When we checked in they asked how long our stay was and we said from 1 to 3 days depending on if our boss got a deer on the hunt and when he did we were leaving. After the first night (beds where very firm and unable to sleep in them) the boss called and said he got lucky and got his deer so we went to check out. The clerk said since we were checking out early we had to pay a cancellation fee. (HAHA). They automatically put us down as saying we reserved the rooms for 3 days and said they were going to charge me for 2 days cancellation fees for 2 room at $227.06 ea. After many attempts to explain that they made the mistake and put us down for 3 nights they still charge my credit card. The clerk at the counter was very new and had to call Mr Trey Brazil who is the General Manager to explain but he said that was their policy. I made 4 attempts to call Mr Brazil on his phone and at the hotel but he was never there. What kind of a manager is never there? I also asked the desk clerk to have him call me. Mr Brazil never has returned my calls. Very BAD CUSTOMER SERVICE here and needless to say we will NEVER STAY THERE AGAIN. Go next door to the WYOMING INN it's 1000% better, soft beds, great service and friendly clerks.

Unique Quality: 00000 NOTHING STAY AWAY

BennyBeee's Profile Photo

Teton Village Hotel

Good (3.0 of 5.0 stars)
by written on March 18, 2005

Great location right on the slopes of Jackson Hole Mountain Resort. You can ski/board in and out, but be aware that lift tickets are pretty pricey. The hotel is good, nothing too special. Nice hot tub but it isn't big enough plus it can be a cold walk down there from your room. The hotel restaurant is overpriced, they used to offer a complimentary breakfast but not in 05. The cleaning staff also kept taking our soaps every day and replacing everything, not a biggie but it bothered me!

KarinL's Profile Photo

Comfortable, friendly, convenient - great hot tubs

Great (4.0 of 5.0 stars)
by written on March 12, 2005

We stay here every year for a conference and it never disappoints. Right in the center of Teton Village, Ski in ski out. The staff is VERY friendly and accomodating, the rooms are all nice, especially the suites with kitchenette, couch and fireplace. This year they seem to have upgraded to marble bathroom counters, nice fixtures, new carpet, and best of all, down comforters! None of those furry gold useless hotel blankets! They also have ski lockers and a ski shop on the premises. Laundry facilities also. Their conference rates make this a very affordable option. Regular rates are much higher.

Unique Quality: They provide white robes for all guests to use while transitioning to the outdoor hot tub, heated (very heated) pool, and sauna. They usually have 2 hot tubs, but this year it was only one. They have a cozy reception area with a computer as well as wifi connection and two very nice restaurants on the premises -- Vertical Bar and Masa Sushi.

KaiM's Profile Photo

Hop into the Jacuzzi after an outdoor day

Best (5.0 of 5.0 stars)
by written on December 11, 2003

Western decor, 154 rooms with coffee makers, microwave and mini-bar. Continental breakfast and an indoor/outdoor pool. But the most memorable thing at the Best Western Lodge was the Jacuzzi. There is nothing better after a day of hiking through the snow at Yellowstone than a bath in a Jacuzzi. Just sit there in the hot water, relax and watch the mountains outside the pool area.

Directions: Maybe 1.5 miles southwest out of downtown Jackson.

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Nearby The Lodge at Jackson Hole

The Lodge at Jackson Hole

We've found that other people looking for this hotel also know it by these names:

  • Jackson Hole Wy
  • Jackson Best Western
  • Best Western Plus The Lodge At Jackson Hole Hotel Jackson

Address: 80 Scott Lane, Jackson, Wyoming, 83002, United States

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Amenities at The Lodge at Jackson Hole

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Continental Breakfast
  • Shuttle Service
  • Free High Speed Internet
  • Spa
  • Bar / Lounge

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