I was disappointed by this refugio but I am sure it was for a good reason. As everyone must know by now, there was a huge forest fire started by an irresponsible camper. This fire raged for weeks closing the W route beyond the french valley, which included Refugio Paine Grande. Because of this Cuenos was over flowing with people.
I would definitely try this location again when Paine Grande is open.
Stayed here while trekking the W. Definitely adequate especially for the location. As usually, great food for dinner and breakfast but the lunch in bland. Very nice stream side location.
This place is part of Torre Central. A better place to sleep if the option is available. No food is served here but its only a 1 minute walk to Central where the food is. I prefer to sleep at Norte.
We spent one night here. Originally our room was in Torre Central but just across he way is Torre Norte, had no one there and asked if we can switch. They had no problem. Torre Central was very crowded, that's why we opted not to sleep at Norte given the option. Central is where all the meals are served.
This is a very nice place to hang out have a beer and eat dinner. We reserved our stay to include meals which is DEFINITELY the way to go. The food is great and really cuts a huge amount of weight you would carry when trekking the W.
The price worked out to be about $100 per person at each location. The highlight is the food. (not including the views, which are amazing). More in the intro page on this.
This must be one of the most stunningly beautiful places to have a hotel. Imagine a small island in the middle of a pristine lake with a full view of the Cuernos del Paine.
Yet.... On our arrival we were rather disappointed by the room. At $220/day we expected a little more. Like a wardrobe for our clothes, for example. Or separate reading lamps.
We even expected hot water but there was none to be had. Fortunately the Peohoe campsite allowed us to use their facilities. (It has nothing to do with the hotel).
The menu was rather limited with one meat and one fish dish to choose from. Then the waiter informed me that they were out of beer!
But then it got worse. Imagine being stuck in the middle of a lake and running out of water! Yip, day two and we had NO water! Back to the camp site for a bath after a day in the field. We then discovered that the restaurant there had a far better menu than the hotel. Imagine!
The following day our water was restored, only for us to discover that the flow was in drops, not a stream.
Our toilet was blocked and flushing made water come out the bottom of the toilet on the floor. Charming!
Through all this management refused to even look at our problem. I think they are so used to complaints that they simply could not care less. Unfortunately ours ours was a prepaid trip or management certainly would have taken notice of our non-payment!
Torres is lovely but this hotel is NOT.
FOR: The view and general location
Against: The management (Mismangement?)
There r 2 ways to get to Refugio Grey.Start from L .Amarga...1.Take bus(2.500p.) from L.Amarga 50min,get off at Ref.Pudeto(only named but no longer used as refugio) from there take catamaran(at around noon) to Refugio Grey,pay on board no need reservation,take 30min.to Ref.Pehoe',then walk 3.5hr to Ref.Grey(not that hard walk but very windy).2.Take bus from L.Amarga at 7.30am through to Administration(1.30hr.)from there take hosteria Lago Grey mini bus to Hosteria lago Grey where the Lago Grey tour boat start.You have to book in advance and confirm about minibus pick up from Admin - Hosteria(50min ,about 4.000p.).You can try book everything from Path@gone in Puerto Natales(accept credit card)tel.413291.or try Andescape tel.412877.For the boat try email firstname.lastname@example.org ,boat may take around 1-2 hr 1way depend on wind,price around 38.000p., half price 1way.Boat depart at 10am and 3pm.if you want to take 10am one you have to stay at Hosteria Lago Grey,the morning bus just make it in time for afternoon boat trip.....Be careful 1 thing,in case of bad whether the boat trip may be cancelled only with short notice before depearture time.so prepare yrself for extra option and time.About the Refugio Grey...it's cosy..like a small 2 storey house in the middle of forrest.and it can be full easily in high season, so better book in advance.The price is (more expensive than Ref.Pehoe)36.200p.per person,this price include dinner.They serve very good food for dinner by very nice and kind guys.There's only 1 thing that I would like to ask from people who will stay there that don't make so loud noise when somebody start to sleep at night because you can hear everything each one say easily,so please don't shout or scream,pls respect others.From there you can hike 15min to glacier Grey view point which very windy like storm.Enjoy !.
When in Puerto Natales, Chile heading into the Torres del Paine, a good place to stay is Niko's. They have two place, Niko's II is just round the corner from the main town square. Near an excellent Pizza place.
The owners are very helpful and can organise buses, tramping gear, pretty much anything you need. Very well priced and the place is very clean and friendly.
Variety of rooms from private facilities to doom style rooms. Well priced.
The atmosphere is relaxing with a lot of space to move around, beautiful view of the surroundings, and very friendly and helpful staff. The food is not great but you will be too hungry to complain. The rooms are shared by six people which sometimes can be a problem. One may sleep soundly or even worse.. (which actually has happened to me..!! It was funny but annoying ) One may spend the night reading until late (this has happened to me ,too ... and in the same night ...!). But you will probably be too tired to complain...
There is no bed clothing which means you have to carry a sleeping bag or rent one there. But you need one, anyway..
You can book 3 meals a day, or 2 and have some food with you. You can also buy something at the market...Only munchies and drinks...
There is a bar where you can relax, play some games or just talk with your friends. I liked it!
The view from the rooms is very nice.
Sometimes it's nice to be in the same room with other people and make new friends. ( That also happened to me..!)
That welcoming free Pisco Sour is delicious..which results in you having a lot during your stay.
CAMPING is also possible on the hotel premises.
This camping area on the edge of Lake Pehoe offers amazing views across the Lake to the mountains of Torre del Paine. Good hot showers are available and a small shop sells some basic items. There is a restaurant where meals and alcohol can be purchased to eat looking out watching the sunrise or sunset over the lake.
There is a camping area adjacent to the refugio. There are a few showers available (hot) however the queues to use them are long in the afternoons / evenings. A shelter for cooking is also provided but quickly becomes crowded in peak times. A cafeteria style restaurant and upstairs bar are available in the Refugio.
You either stay in the refugios (in group rooms with shared bath, meals optional) or camp on this trek. We did some of each. The refugios are pricey ($35/person) and crowded (even in the off-season), but it sure is nice to have a bottle of wine and a warm fire at the end of the day! The campgrounds are also cramped, but were nice when the refugios got so crowded and hot (from so many people) that the windows were too fogged up to see out of! Either way, don't expect a wilderness/solitude experience. The Circuit would be better for that.
Our favorite refugio, by far, was Chileno, simply because it was a bit off-the-beaten track (you can do the "W" easily without staying there) and thus had a better atmosphere.
Refugio Pingo is only 30 - 45 min. away from guardaria Lago Grey.
The refugio is quite "comfortable", 2 rooms to roll the sleeping bags, and one "kitchen" with stove, table and benches. Firewood is usually available, and if the forerunners did left some, otherwise it's enough dead wood around the hut.
But you can also pitch your tent, as we did, and just use the refugio to dry things or to cook and eat in dry environment :-)
Sometimes, when you're lucky, you can see pumas strolling around.
But as they are shy, they definitely are not dangerous - people's sight even makes them running away.
The Refugio Zapata is one of 2 basic huts along the trail to Glaciar Pingo, along the valley of Rio Pingo.
It can be reached from guardaria Lago Grey, in a 1,5 day's hike.
Hardly anybody loses it's way down there - which makes it an even more calm stay.
The refugio has two rooms, one for sleeping, one for cooking. This includes a fast buring oven.
Nevertheless - a nice colony of mice are regarding themselves owners of Refugio Zapata.
So, it's highly receommended to keep your belongings out of reach of the mice - there are many hooks in the logs.
All this magnificent beauty of PN Torres del Paine can be experienced either during stays in luxurious hotels - or by staying in a tent.
Within the whole park, campamento Pehoe offers the best views at a really low price.
Pitch your tent in the northern park of the campground, opeing facing north, and you can enjoy this magnificent view out of the tent :-)
The camping area has a playground for children, a small shop for getting basic food, a HOT shower, restrooms and picnic areas. Picnic areas are usually offering sheltered tables and benches, and metal containers for campfires (this is the usual way, in order to prevent from forest fires).
Firewood is also available at the campground reception.
The Hosteria Peho? has 25 rooms with private bath, dining room with magnificent view to Los Cuernos del Paine, bar and cafeteria.
If you want to stay in a hotel when visiting the park, this would be the most recommendable, as it offers magnificent views of the scenery, and is located more or less in the middle of the park, thus giving you chances for a lot of day hikes.
It is also the "less expensive" one.
The Hosteria Pehoe also offers boat tours around in the park.
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