Sheraton Santiago Hotel And Convention Center

5 out of 5 stars5 Stars

Ave Santa Maria 1742, Santiago, Chile

5 Reviews

Sheraton Santiago Hotel and Convention Center
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Satisfaction Very Good
Very Good

Value Score Great Value!

Costs 44% less than similarly rated 5 star hotels

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Good For Families
  • Families74
  • Couples71
  • Solo70
  • Business62
  • SabrinaSummerville's Profile Photo

    Gorgeous Mountain View Property


    I stayed in this hotel for just two nights at the end of a South American cruise. Oh how I wish I knew in advance how simply wonderful it is - I would have stayed for a week!

    The checkin staff are very efficient. There must have been perhaps 100 of us checking in after the cruise and we were asked to wait until 1pm when all rooms would be ready. It was a bit of a wait, but 1pm was still a couple of hours before international checkin time and on the dot of 1pm we all got our room keys. While we waited the hotel served complimentary tea, coffee, soft drinks and biscuits.

    Our room was on the 6th of 7 floors. As you can see from the attached pic, we had a spectacular view of the pools, gardens, and the Andes through a huge window which was angled at the centre to make the most of the view.

    Our room was spacious and very comfortable, with two wonderful 4ft beds. Sheraton now use those amazing Heavenly Beds that Westin advertise, but of course they're all part of the one group. It's hard not to have a terrific night's sleep in these beds.

    The poolside area is generous with plenty of sunbeds that most people pull into the shade of the large leafy green trees that are set in pockets throughout the gardens.

    There's a gazebo beside the pool which houses a pool bar and a full restaurant, which was so good that it deserves a seperate tip.

    There are three other restaurants inside the hotel, plus an excellent and spaciously comfortable bar.

    Service throughout is faultlessly efficient and friendly.

    I would advise you to ask for a room on the 4th, 5th, or 6th floors as the views are best there. There is a 7th floor, but you must pay a supplement to stay there. There's a tower block which is part of the hotel but is treated seperately and is supposed to be more upmarket. However, from what I could see the views from all rooms there are of the City.

    Unique Quality: The view is one of the best hotel room views I have ever seen.

    I used to sit in the room each evening reading and watch the colour of the mountains change as the sun set - what a breathtaking sight. The view is also of part of the city and the reflecting setting sun turns a couple of them to glistening gold....against the pinkish purple hues of the evening mountains it's unbeatable.

  • WStat's Profile Photo

    Sheratons Luxury Version !


    San Cristobal Tower shares reception, lobby area , outdoor and sport facilities with the Convention Hotel and Conference Center, but provides an additional reception area and escalators to the very luxurious towers (even butler service on some floors offered)

    Unique Quality: A very special feature is San Cristobal`s "L Etoile Lounge", a beautiful and luxurious rooftop restaurant and bar with wonderful views, especially at sunset and at night, yet with the same price-level as the other restaurants of the hotel. (see tip on Convention Center Sheraton)

    Directions: By the Mapocho River, adjacent and part of Santiago Sheraton

  • WStat's Profile Photo

    provides long walks to downtown !


    Sheraton Santiago Hotel and Convention Center is a modern, efficient and very well serviced (business-)-hotel with nice rooms, friendly and helpful staff. The hotel is situated in Santiagos Providencia-neighborhood by the Mapocho River in a beautiful park setting near Cristobal Hill surrounded by hospitals , thus, more than anticipated, separated from downtown. Shops and public traffic are not easily reached, most guests rely on the services of (not too expensive) taxis. The hotel is about 15 minutes away from the International Airport .
    Amenities include a nice outdoor pool garden area with grill-restaurant, indoor pool and sauna, fitness center, massage etc.Two restaurants and a coffee-shop as well as a lounge-bar cater for all needs. Staff is efficent , helpful and friendly, rooms modern,quiet and equipped with internet-access.

    Unique Quality: Over-average outdoor facilities in a beautiful garden with vineyard, tennis courts, pool and grill restaurant.

    A very special feature of the hotel is the adjacent SAN-CRISTOBAL-TOWER, sharing reception area and outdoor facilities with the hotel and convention center; it is a more luxurious, upscale and expensive option, with a superb rooftop restaurant "L`Etoile Lounge", where also guests of the convention hotel are welcome and pampered by the friendly staff. A cocktail after sunset with the wonderful view over the city-lights and the silhouette of the snow covered Andes mountains is a remarkable experience.

    Directions: By the Mapocho River in Providencia neighborhood

  • aero198's Profile Photo

    Sheraton Santiago


    Unique Quality: A four star hotel, across the Mapocho River, wll connected with the new e´pressway (Costanera Norte), accesible to both, Las Condes business district and the city center.

  • Ragazzo20's Profile Photo

    Hyat Regency, Sheraton...


    Hyat Regency, Sheraton Santiago, San Cristobal Towers, Holiday Inn Crowne Plaza, Intercontinental, Atton, NH, and the most luxurious hotel in Latin America will be open in 2002, Ritz Carlton Santiago located in El Golf / Apoquindo area.
    You can find all prices and all qualities and locations inside the city.

More about Sheraton Santiago Hotel And Convention Center

In San Pedro de...

by aero198

In San Pedro de Atacama:

-Hosteria San Pedro: Until the opening of the Explora Hotel, it was the best lodging there. It doens't accept credit cards. About US$80.
Phone: (56) (55) 85 10 11
-Hotel Explora: A kind of All Inclusive, with program of 3, 4 and 8 nights. You've got to make resrvations. More than US$200. For detailed information visit
Phone: (56) (2) 206 60 60
-Res Licancabur : Nice. With or without bathroom.
From US$25 to US$50.
Phone: (56) (55) 85 10 07
-Casa de Nora: Family lodgement, very simple, with a great patio. About US$10.

In La Serena

-Hotel Francisco de Aguirre: A traditional hotel.
About US$150. Phone: (56) (51) 22 29 91
-Hotel Santo Domingo: A great quality / price relation. US$30 double room. Address: Andres Bello 1067. Phone: (56) (55) 21 27 18
-Edith Gonzalez: With laundry service. They allow to use the kitchen. From US$7 to US$15 depending on bathroom. Address: Los Carrera 885. Phone: (56) (55) 22 19 41

In Santiago:

-Sheraton Santiago: Probably the best in town. All the services and nicely located at Providencia district. From US$200. Address: Santa Maria 1742, Providencia.
Phone: (56) (2) 233 5000
-Hotel Carrera: Located at downtown Santiago, civic center of the city, near La Moneda, the goverment house, elegant and historic hotel. Address: Teatinos 180
-Hyatt Regency Santiago: Located at Las Condes district. From US$200. Address: Av. Kennedy 4601. Phone: (56) (2) 218 1234
-Residencial Londres: An old big house, re-decorated. Very popular. Make reservations. About US$30. Phone: (56)(2) 638 2215

In Viña del Mar

-Hotel O'Higgins
-Hotel Marina del Rey
-Hotel Oceanic
For cheap lodging at hostels visit
These are 13 good&cheap hostels, at different cities, including Easter Island. You need the hostelling international card. For all the budgets.

Forum Posts

Santiago Airport Bus

by bensonyee

I would like to know if there is an airport bus from Santiago Arturo Merino Benitez Airport to Sheraton Santiago Hotel and Convention Center on Santa Maria Ave. If so, where would I be able to access the bus timetable and bus fare costs?

Also, is there a bus from the port of Valparaiso, where the Royal Carribean Cruiseline disembarks, to the hotel stated above?

Lastly, I will be in town for a couple days. Any recommendations for sightseeing, etc.?

Re: Santiago Airport Bus

by Huentetu

The airport buses do not go to hotels. They follow a fixed route connecting to a few metro stops downtown only. There are shared vans which you can get to a specific address but, if there are 2 or more of you, a taxi will work out about the same. You book the transport you want at the desks before you exit from the customs area into the public areas of the airport.
To get transport from the port to your hotel you can take a taxi or a van. People often share these and you can include a tour of Valparaiso, vineyards or Santiago.
There is a public bus which goes between Valparaiso and Santiago but it is not easy to navigate with luggage and without Spanish.

Re: Santiago Airport Bus

by bensonyee

Thank you for your prompt and informative response!

Re: Santiago Airport Bus

by cgf

Sheraton Santiago Hotel is less then 1/4 hour from the airport (on the way to Valparaiso), they should have a shuttle transfer and maybe it's also free, check at concierge's hotel.

Re: Santiago Airport Bus

by toid

Santiago hotels do not run shuttle buses. You will have to take a taxi. To avoid hassle, buy a ticket at one of the kiosks just after customs before you enter the terminal, itself. To get to Valparaiso you will also have to arrange your own transportation. A taxi should cost US$100-120.

There is lots to see, go downtown and have lunch in the Mercado Central, take the cable car up the Cerro San Cristóbal right behind the hotel, go to the Feria de Artesanos at Los Dominicos, visit one of the many museums, the PreColombino is very good.


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 Sheraton Santiago Hotel And Convention Center

We've found that other people looking for this hotel also know it by these names:

Santiago Sheraton
Sheraton Santiago Hotel Santiago

Address: Ave Santa Maria 1742, Santiago, Chile