Grand Hotel Gervasoni

Paseo Gervasoni no. 1, Cerro Concepcion, Valparaiso, Chile
#3
Rank 3 of 64 hotels
in Valparaíso
Very Good (3.5 out of 5.0) 3 reviews
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an awful service ruines a really beautiful place

Terrible (1.0 of 5.0 stars)
by written on May 28, 2014

We celebrated our marriage anniversary reserving a room in this place. Then, I left the hotel, my wife stayed. I especially asked if they could bill me in my credit card (it was my anniversary gift), but when my wife left, they asked her to pay. Besides, the manager of the place, Paulo Briceño, SHAMELESSLY LIED, saying that I told them that she would pay (I never did). Later, I called the place to complain and they said that someone said that my wife called me and I had told her to pay (that never happened,I had my cell phone off, since I was in a meeting). They wouldn't refund my wife, unless I made another online payment (something was wrong with charging my credit card). My romantic gesture was ruined. Besides, at the online reservations it explicitly said "cero taxes" and they charged me 19% anyway, since I'm chilean. I felt ripped off.

And that is how an awful service completely ruines a really beautiful place. I feel the obligation to share this ugly expirience to help it doesn't happen to anyone else.

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A trip to the past

Best (5.0 of 5.0 stars)
by written on March 10, 2011

We had an evening tea at the hotel, enjoying the sunset. It´s a very lovely place, a 19th century house, from the beginning of the urbanization of Valparaiso. Build at the top of one of the many hills. The hotel displays an unique view of the bay.
But the very special moment of the year is the New Year's Eve, when a 15 minutes long firework display light up the night sky exactly in front of the hotel. You can take a year end package to have a special supper, watch the fireworks and end the night dancing at the terrace, converted in a ballroom.
The lady owner, Luz Guarachi, is a dedicate and very charming hostess that makes your stay unforgettable.
I strongly recommend to spend an year's end at the hotel enjoying Valparaiso and the surrounding area of Viña Del Mar, Reñaca and Con-Con.

Unique Quality: The hotel has a restaurant, Di Vino, with a Wine Spectator's Magazine awarded wine list. The cellar, worth to ask for a visit, is located underneath the restaurant accessed trough a spiral stairs.

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The boutique Hotel Gervasoni

Best (5.0 of 5.0 stars)
by written on June 6, 2008

It is located on Cerro Conception which is one of the main tourist walks of the city,lovely balconies have breathtaking view of Valparaiso port and even Vina del Mare.The Boutique hotel Gervasoni has with a 19th century style(Victorian) facade and lobby,seafood restaurant and vine cellar are famous,are serving the typical Chilean seafood and tasty great varieties of Chilean vines.

Unique Quality: The hotels is only five minutes from the financial center,more pls visit web page of Gervasoni's.

Directions: You can easily arrive at the hotel from the subway station "Puerto" then you can take the lift(ascensor) Conception and turn to yr right and follow the paseo Gervasoni.

Nearby Grand Hotel Gervasoni

Grand Hotel Gervasoni

We've found that other people looking for this hotel also know it by these names:

  • Grand Hotel Valparaiso

Address: Paseo Gervasoni no. 1, Cerro Concepcion, Valparaiso, Chile

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Amenities at Grand Hotel Gervasoni

  • Room Service
  • Free Parking
  • Kitchenette
  • Continental Breakfast
  • Suites
  • Bar / Lounge
  • Free High Speed Internet

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