I stayed at this hotel with a group of about 35 Americans who were attending a conference at Mision Carismatica, a large church in Bogota. Hotel Bacata was a great place for us to stay.
Quality of the service
The service here was great. The staff was very friendly, and because we had such a large group coming that didn't speak Spanish, they ensured that at least one of their two English speaking employees was there at all times to help us. I have no complaints at all about their service, it was definitely four star service (which is what their hotel is rated).
Quality of the Facility
Hotel Bacata is considered a four star hotel, but I wouldn't consider the hotel to be four star in regards to the facility... maybe three. I know that they were renovating it when I was there, so if you make reservations, be sure to request a renovated room in case there are still floors that aren't remodeled. I was on the 7th floor, and at that time, it was styled something like the 70's of America. The shower was dangerous, it was VERY slick and was difficult to stay standing... it was a potential butt breaker but fortunately there was a handle that saved me many times :)
The lobby was nice, and there is a great Italian restaurant on the lobby level that was really good and reasonably priced. There was also another restaurant downstairs but it was closed during our stay for renovation.
Internet
They have a computer with high-speedish internet... I would estimate maybe a 40kbps connection which seems pretty common connection speed at the Internet shops. They also have wifi which was about $10.000-12.000 pesos ($5-6) per day for access, but the connection doesn't reach up to the higher levels of the hotel.
Fun on the roof
Also at the top of the flight of stairs, there was an unlocked hatch to the roof, so we spent a lot of time on top of the 13 story building checking out the scenery. On top of the top there is another structure that is probably 20-30 feet tall and it lets you see a lot of the city from up there. Its really beautiful at night... especially the building with the colored lights. Theme: HotelPhone: 5712817129Directions: Its in a good neighborhood (don't remember the name of the localidad) and close to lots of little markets for shopping. Across the street is the Via Libre, where you can buy stuff or exchange money.