Casa Andina Catedral

Casa Andina Classic - Cusco Catedral

Hotel Class: 3.5 out of 5 stars3.5 Stars - 2 Reviews and 107 Opinions

Santa Catalina Angosta 149, Cusco, Peru

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89%

of people enjoy staying here

4.0 our of 5 stars 109 Opinions

Excellent
 
38
Very Good
 
42
Average
 
19
Poor
 
7
Terrible
 
3

Our Members Say

  • rsilva profile photo
  • Reviews: 306

2 out of 5 starsUser Rating

4.5 out of 5 starsHelpfulness

Great location, bad rooms

After our stay at Casa Andina San Blas, we had good hopes for this hotel.

Unfortunately, we were disappointed. Once again, we were given a bad room, this time on the ground floor, behind the reception right next to the luggage storage room. It had a view over the inside wall (the corridor), a hole in the floor under the carpet and was so moist that two hours after we took a shower, the bathroom mirror was still fogged.

We complained and were told that there were no other rooms available. I mentioned it was our honeymoon and that we would like a nicer room with a view and on a higher floor. We were told that would be arranged and that when we came back from our our tour all our bags would have been moved.
To our great surprise, when we came back, we had been moved to a room on the first floor, with no view and MUCH smaller than the one we had before... We went down to complain and after waiting over one hour and hearing complaints from at least 3 other guests about the same problem, we were given a slightly larger room, still without a view.
We saw 4 other rooms (for instance the ones that had been given to the other complaining guests) and they were all better than the one they had given us.

I complained to the agency that had booked the hotel and the manager called me the next day apologizing and offering to give us a better room. We refused as it was the second of a three-night stay and we did not feel like having to pack everything to change again. He tried to make it up to us, which was nice, but I can't help feeling we were treated as not-important guests, even though it was our honeymoon.

Location of the hotel is great, right on one of the corners of Plaza d'Armas, but service was not good. Front-desk staff kept smiling and saying they understood our problem with the rooms, while at the same time saying they could not do anything about it (even if the same person had promised to give us a better room). Casa Andina San Blas is a far superior hotel than this one.

Unique Quality: If you get a good deal it could be a good option for its location, otherwise, make sure you are guaranteed a good room (bear in mind that rooms facing the street are noisy).
Has free internet access, both wireless and a shared computer that can be used at any time by the guests. You will have to request a username/password valid for 30 minutes.

  • Opinion of Price: about average
Casa Andina Catedral Photo: The

Casa Andina Catedral Photo: The "upgraded" room we received.

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  • SwissNewYorker profile photo
  • Reviews: 7

4 out of 5 starsUser Rating

1.5 out of 5 starsHelpfulness

Our hotel in Cuzco



  • Opinion of Price: about average
  • Related to: Architecture, Archeology, Hiking and Walking
Casa Andina Catedral Photo: Our hotel was right off Main Square

Casa Andina Catedral Photo: Our hotel was right off Main Square

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The Place

#14

in popularity of 171
hotels in Cusco

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The People

 
Our Members Say
rsilva profile photo

 If you get a good deal it could be a good option for its location, otherwise, make sure you are guaranteed a good room (bear in mind that rooms facing the street are noisy).
Has free internet access, both wireless and a shared computer that can be used at any time by the guests. You will have to request a username/password valid for 30 minutes. 

23 members live in Cusco

 

Questions and Answers

terje.larsen profile photo

Q: Traveling alone to Cusco this summer "Anyone else going to Cusco this summer...? Already ordered trips to Machu Picchu, Incas sacred valley and a two days trip to..."

diana10000 profile photo

A: "i will be in MP and Cuzco June 28-July 3 then to Puerto Maldonado until the 8 th. where are you staying and what day will you be at MP?"

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 Casa Andina Catedral

We've found that other people looking for this hotel also know it by these names:

Casa Andina Classic Hotel Cusco

Address: Santa Catalina Angosta 149, Cusco, Peru

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