Sucks. Like what carol has mentioned, everything here is way to expensive. Theft is also quite common and food not clean.
I suffered from food poisoning after eating from their resturant twice( one from the japanese resturant and one from their pasta place).
If you stay here long enuff(which i hope you dun) you will also find out some other undesriable things.
They steal things. Yes. it is quite common in caracas but i expect better security from a 5 star hotel. Just this week one of my collegues got his laptop stolen.
Because we consultants stay in the hotel for more than 1 month, my collegues told me that they lose certain petty things in their room ( my collegues lost a nice t'shirt, a bottle of cologne and his trousers) over a period of time.
The common excuse from the hotel management will be ´can you please fill out this...... file a police report....... there is nothing we can do.....´ In simple terms they present you with a bunch of red tape from their hotel which means nothing to you.
I am quite lucky that i have only been here for a few weeks, it is just a matter of time when something gets stolen from me.
Unique Quality: Nothing outstanding. You will get whatever you need in a simliar 5 star hotel. Although they have cool electronic touch screens, most of the time some of the functions dun really work.
Mixed feelings. Is a 5 stars hotel and the rooms are great: big, sunny, with a great view, very clean.
But the food is pretty lousy.
And the people who work at the front desk are really clue less.
-Please, I want to speak with Mrs. Mandel at room 304.
-Sorry, madam, she checked out and left.
-But I just talked to her sister. She is here and is waiting for me.
-Sorry, but in the screen of our computers it appears that she cancelled her registration in the hotel three days ago.
-But can you call room 304?
-Im telling you she isnt there.
-But can you call or do you want to call your security guards because Im making it to that room no matter what...
-Hello, room 304?
-You are not Mrs. Mandel arent you?
-OF COURSE I AM AND IM WAITING FOR A FRIEND WHO IS COMING TO PICK ME UP!!!
I phoned the next day, talked with the same guy, and once again he said that she had left. I have no pacience for this.
I've been there several times: to visit some relatives from Puerto Rico who came to a weading that was going to be heald there; to make an interview for Discovery Channel France; to a lecture of the mexican economy minister, to a book presentation; to a gourmet cheese fancy festival; to see a friend and her family that came from the States and their company had booked them in this hotel.
And I always go out with this lousy sensation of: "These people trully believe that they are the best hotel in Caracas... and they are not".
Unique Quality: It has all kind of facilities, pools, etc... but it is way too expensive, too too 5 starish and oh how wonderfull we are.
Directions: Near the La Carlota Airport. The Centro Ciudad Comercial Tamanaco Shopping mall.
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Address: Final Calle La Guairita Urb, Caracas, Central Venezuela, 1010A, Venezuela