Lagos Transportation

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    Car is the only way through...

    by Rob47 Written Aug 25, 2002

    1.5 out of 5 starsHelpfulness

    Car is the only way through town but traffic is bad.
    Aboat is useful if you can use one.
    A Nigerian called Tarzan has a boat yard and rents boats out or will take you up river.

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Comments (1)

  • Apr 11, 2014 at 4:06 PM

    I agree with formanjay's post. There is no elevator. Airport officers/airline workers, whatever their titles are, do NOT assist you to carry or lift anything and some are chatting with other workers while travelers are asking them how to proceed inside the airport because some of the signs/directions are not accurate. When I was departing Lagos with two young children and checking in our six luggages, it required airport officers to inspect the contents in luggages before travelers can check them in at the airline counter, and these officers were rushing people but would not so much as help lift the luggages onto the desk in front of them. All three officers just stood there and ordered us to quickly lift all luggages onto the desk, open each one for all three of them to rummage and search inside, and quickly pack all the luggages up and move it to the check in counter. What is lacking is part of basic customer service skills. These are basic expectations that should be a given for smooth operation, instead of ordering travelers about in a confusing, unorganized manner. Even if there are no scanners for the luggages to pass through as in other airports, this could have been done manually in a more efficient manner. There is a need for better training in this area. I received better customer service and professionalism from a rep at one bank in Lekki than I had at the Murtala Muhammad International Airport. Then after checking in our luggages and going through the next check point, the immigration officers badgered me that my passport had not been stamped upon our arrival in Nigeria and they started interrogating me and holding up the lines. Regardless if someone is traveling there for the first time and just following their directions upon arrival or he already knows what to expect, that was the customs officers' job to have stamped all our passports when they checked our passports and questioned how long we would be staying, etc. Then the next set of officers who checked our carry-on luggages, before we finally entered our departure plane, had the audacity to solicit money from us. This is supposed to be an airport. This is not supposed to be like some motor park in Ojota or Maza Maza where its a frenzy of bus conductors and hustle and bustle confusion. Granted, even the conductors are ready to assist travelers! I mean just driving through the airport traffic is enough stress for travelers and going through the check-in process inside the airport should not be. For a well-known place such as Nigeria and Lagos and with all the affluent and intelligent Nigerian people, this should not be how things operate in this country - at least not at the airport which is the first presentation of your country to foreigners for goodness sake!

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