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Taxi Driver Scams, Kuala Lumpur
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Kuala Lumpur Tourist Traps: Taxi Driver Scams tips and photos posted by real travelers and Kuala Lumpur locals.
Taxi Driver Scams
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Taxi Driver Scams: KLIA Airport Taxi - Budget or Premier
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  • Getting out of KLIA, you'll have a choice of the taxi or the Express Rail Link (ERL a.k.a CAT). Getting a taxi is not a problem. However, if you are in Kuala Lumpur for the first time, the people at the Official KLIA Taxi Counter will ask you whether you want a Premier Taxi or a Budget Taxi. Most of the time they will tell you to take the premier taxi - which is expensive comparatively to the budget taxi

    Scenarios that you may encounter at the Official Taxi Counter for Budget and Premier Taxis Scenario 1 They will ask you how persons are with you. If you say 2 or more persons with large pieces of luggages, they will say you cannot take the budget taxi. You will have to take the premier taxi Scenario 2 Other times they will tell you that the queue for the budget taxi is too long and you may have to wait half an hour to 45mins for a taxi. Hence you are advised to get the Premier Taxi. Actually your wait should not be more than 15 mins. Scenario 3 You will be told there are no more budget taxis available. .

    So, If you are in Kuala Lumpur, say 2 of you (or less) with 3 large pieces of luggage - you can still fit into the Budget Taxi. (Updated Dec06 - the KLIA airport taxis are slowly converting to the Hyundai cars which may not be able to fit 3 large pieces of luggage. 2 large ones may be just fine. If you find you can't fit in the budget taxi, you can still change. Just a bit inconvenient.) Please insist you want a Budget Taxi. They may not want a scene. Even though they will ask how many persons and/or pieces of luggage you have. Just maintain your stand and insist you want a Budget Taxi. No buts and ifs. You should be alright. BTW if there are 3 of you with 4 pieces of luggage or more, you may not fit in Budget taxi. Anyway, its not as bad as Ho Chi Minh's Taxis appreciate your rating :)

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    Taxi Driver Scams: City Tour? No Meter.....
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  • The taxi's in KL are unlike anywhere I have ever been in my life. They stop at a Taxi que and ask where you are going, if they don't want to go there, they ask the next person in line, and the next...... Very odd! Also, very RARELY do the cabbies run the meter - they seem to want to charge whatever they want and take you on a "city tour" while they're at it. Nothing is worse then trying to get to 1 destination and the driver takes you the other direction to try and get more cab fare out of you........ On weekends cab drivers were a little more likely to run the meter, apparently it's a good 2nd job in KL, so on the weekends you have more drivers and it changes the supply/demand scale a bit more in your favor.

    Ask how much before getting in the cab - and haggle. Don't be afraid to say NO and wait for the next one (it will NOT be a long wait even if a few pass your destination by). Sit in the front seat and be aware of where you want to go (It's fairly easy to see the general layout of the city in your head with the towers in the skyline) There are a lot of 1-way streets so sometimes it seems they are going the long way, but they are legitimately trying to get you on the right side of the street.

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    Taxi Driver Scams: KL Taxis are the WORST in the world
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  • The taxi drivers will do anything to rip you off in KL. They will press buttons to increase the fare, take the "scenic" route, try and overcharge, argue, fight and fuss

    Insist on using the meter. Always keep your eyes on it (sit in the front passenger seat) and have an idea of the route to take. If they give you trouble then write down the taxi number and complain to the taxi authority - you have to help stop this - dont just ignore it.

    At the airport you can get a fixed price taxi to KL and back. Taxis have a 50% surcharge from midnight to 6am.

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    Taxi Driver Scams: Beware of 'Taxi Touts' on arrival at KLIA, M'sia
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  • Always, someone is bound to get tricked into getting a taxi by 'touts' as soon as you exit the arrival hall. The authorities have tried to curb this menace, but somehow, these 'touts' are still there. so, below are some tips on how to get your transportation to the city. Mind you the city is around 75km from the airport. ☼

    At the Satellite Terminal Building, look out for a currency changer counter(Money Changer) or bank to change your currency to Malaysian currency (RM = Ringgit Malaysia; US$1.00 = RM$3.80 or better). You need RM$ to pay for your train or taxi fare later. Taxis use the coupon system and taxi booths are available upon exit from the Arrival Hall. There is a choice of an airport limousine service as well as a budget taxi service. The registered taxis can be boarded after buying coupons from Airport Limo counter at Level 3-Arrival Hall (at the exit immediately after clearing customs). Then queue up near Door 3 at Level 3 to board the registered metered taxis. Show your coupon to a person on duty before boarding a taxi. The taxi journey takes 50 to 90 minutes (depending on the general traffic condition on the roads). Public bus services to the city are available one floor down from the Arrival Hall. ☼

    ERL - Express Rail Link or KLIA Express After coming out of the exit immediately after clearing customs, you are at Level 3 (Arrival Hall). Take a lift down to Level 1 to take the KLIA Ekspres (trains) to KL Sentral Station. Cost: RM35.00 (adult, single trip) or RM70.00 (adult; return trip) There are also promotional group/family rates. Pls inquire at the counter. RM15.00(child 3-12 yrs, single trip) RM25.00 (senior citizen, single trip) Please ASK if you qualify for this rate! ☼First Train: 5.00 am ☼Last Train: 1.00 am ☼Frequency: Every 15 minutes ☼Travelling Time: 28 minutes (non-stop) ☺

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    Taxi Driver Scams: One of the Worst Taxi Experiences I've Ever Had!!!
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  • I'm aware of how taxi drivers in KL would take advantage of tourists. But experiencing it at a time when I'm in a hurry or too tired to walk and find another cab makes the experience much much worse! I hate their cab drivers! I hate hate hate them! Of course there are exceptions. (Usually if you ask the hotel get a taxi for you, you get the right rate - using a taxi meter.) One scam of taxi cabs in KL is offering you a rate that they say is reasonable. Example: From Petronas to Puduraya Bus Station. We hailed a cab in front of the Petronas. The cab driver said it's RM10 to Puduraya. I'm aware it's lower than that but not sure by how much. We said it's too expensive. He said that rates are normally RM8.00 but since we didn't hail him at a taxi stand, he said it's RM10. Duh. We've been walking around KLCC for almost an hour and were too tired to argue. There's 3 of us so that's RM3+ each. Another incident was when a cab driver who's supposed to take us to Merdeka Square from the Train Station (rate should be RM5 or less- i asked at a Cafe) took us to Times Square instead. Not only that but he gave us a complete tour around KL (took the longest routes and round and round and round) until our fare reached RM10!!! My friends and I were too scared to argue with them drivers because they look so hostile. Not hostile really, but scary-looking. Actually, it's pretty easy to do a walking tour around the city if you have the stamina. Take the MRT/LRT or Monorail instead of taxi cabs. We learned the hard way. I thought that since we also look Asian, they wouldn't be such a nuisance. What a mistake!

    If you're coming from your hotel. Ask the doorman or whoever is in charge to get a taxi for you. Also, take note already of how long the trip will take to your destination and the usual fare also from the hotel information office. If you really have to hail a taxi and they quote an exhorbitant rate, subtly argue and don't shout. If you're not in a hurry, best to take a cab from a taxi stand and ask to use the meter. Some will readily use the meter while others will give you their own rates. Look for another taxi instead.

    Walking around is a good alternative! Get a map at the visitors center at the airport - it's free! And find out if the places you want to go to are near each other. You can ask the officer at the visitors lounge how far apart each destination is. What's good with walking is that you can appreciate the other sights of the city outside those normally visited by tourists. Take the bus. From visitors centers' representatives around the city, ask for bus routes to and from specific destinations. Take the monorail/MRT. The map of KL which can be obtained from KLIA for free also shows the MRT/monorail routes. By checking what station your destination is nearest to, you can take these alternative modes of transportation and get to your destination at the least possible time. Remember: Most tourist sights in KL are very near each other. A lot are walking distance from one another. The drawback: since it's really really warm, you'll get all sweaty when you get to your next destination.

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    Taxi Driver Scams: KLIA Airport Taxi or the Non Airport Taxi
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  • There are always Non Airport Taxi drivers trying their luck to get passengers esp Tourist in Kuala Lumpur for the first time. DON"T TAKE THESE TAXIS!!!!

    PLEASE take the KLIA Airport Taxi Just get to the designated taxi counter and pay a flat rate for the destination (don't forget the coupon slip) You will be free from worries. .

    The Express Rail Link is an alternative to the KLIA Airport Taxi

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    Taxi Driver Scams: ASEANA in KLCC
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  • Very well decorated but things are EXPENSIVE!EXPENSIVE!EXPENSIVE! Enjoy the place for its embiance - thats it! Do not Buy! Do not pass go (oh well you can hang out there)..do not PAY RM200 (it might cost RM20 elsewhere)

    Hang out at the place for its embiance and since its located in KLCC, enjoy the shopping center.

    Karyanika handicraft center, Central Market (you can bargain here), or Kg Bahru.

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    Taxi Driver Scams: Scheming Taxi Drivers
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  • The taxi drivers tend to over charge so don't be fooled. They will prefer to give you a fixed rate instead of using the taxi meter.

    Ask your hotel's service desk the approximate taxi fare from the hotel to your destination. This way, you will have a guide when negotiation for the fare.

    Find a taxi away from the hotel. Those waiting in queue outside the hotel will most probably charge you a high fixed rate. We tried hailing a taxi a few meters away from our hotel. The driver agreed to take us to the Pasarakyat bus terminal using the meter. We only paid RM4.90. The cab in the hotel was asking for RM15, saying that traffic is so bad that he had to charge us that much.

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    Taxi Driver Scams: Ripped off if you are not familiar.
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  • I always try not to take any taxi in Malaysia. I thought KL would be better since it is the capital. However, it's the same. I was ripped off by taking a taxi from Puduraya to Kepong. I was quoted by many taxi drivers for RM25. I decided not to use their service. Instead, I got one on the road and I was quoted RM20. I thought I had a deal. When I got to my relative's house, I was told it should only cost between RM8 - RM10 for that journey!!! I was ripped off. The price difference is just too much. Mind you, I am a Malaysian, just that I do not speak cantonese.

    There's a meter for all taxis. Make sure they use their meter. When you board, tell them you want to go by meter, if not, get out of the taxi. Find out the normal price from someone you know.

    Too much trouble with taxis... I will boycott them next time I visit KL again. Take the LRT. Take the public buses.

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    Taxi Driver Scams: Check the Meter!
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  • Kuala Lumpur has one of the most inexpensive taxis in the South-East Asia. The government control the taxi tariffs to ensure tourists and visitors to KL do not get cheated. Taxis required to have their meter on at all time. However, some taxi drivers will try to make a fast buck and will not turn on the meter or charge unreasonable prices. Don't accept such daylight robbery.

    When you enter a taxi, make sure the meter is turn on. Sometimes taxi drivers will refuse to drive to certain areas (usually due to traffic jams, etc.) and will demand higher prices, separate from the meter fare. When this happens, firmly refuse and insist on using the meter. If the driver gets rude, take his details (usually they have taxi license in the taxi) and get out. There are other taxi drivers who are willing to take you to your destination.

    If you are not in a hurry, you can use the public transport such as buses, metros, and LRT (light rail transit) system available in KL. Just ask any local Malaysians for assistance.


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