Taxi Driver Scams, Kuala Lumpur

50 Reviews

Know about this?

hide
  • The coupon i got cheated
    The coupon i got cheated
    by rahulkhan
  • Bird Park
    Bird Park
    by aryaayer
  • Taxi stand near Puduraya bus station
    Taxi stand near Puduraya bus station
    by robertgaz
  • iwannabe's Profile Photo

    Gripes about Taxi Drivers

    by iwannabe Written Jul 21, 2007

    3.5 out of 5 starsHelpfulness

    It seems that Malaysia is the only country in Asia where the price of taxis rise faster than the inflation of the country.
    There are some tips, tourist should be careful about when taking taxis in Malaysia, especially KL.

    Ask if they go according to the taxi meter, otherwise ask them to quote a fair before boarding. If you can speak Malay, they might charge you a local rate.
    Try not to hail a taxi from the curb side.
    Do not hail a taxi outside your hotel. It is amazing how high the flag down rates for a trip downtown can be.

    Unique Suggestions: Bargain with them if possible. Most of the time, they will relent.

    Fun Alternatives: Wear T-shirts of the Malaysia companies such as HSBC, Maybank etc so they will think you are locals and charge you less.
    Try to take the LRT is possible. This way you aviod teh jams and get to your destination faster with less fustrations
    Take the Rapid KL bus that takes you to most major tourist attractions.

    Related to:
    • Road Trip

    Was this review helpful?

  • Taxis in Malaysia

    by dangibas Written Jun 15, 2006

    3.5 out of 5 starsHelpfulness

    I rely heavily on taxis for my regular journeys to and from my office. One day I was late for work - and I approached a taxi stand outside an LRT station. All too often I have faced the same faces - sitting waiting to cheat pedestrians in this area and would often have to wait up to an hour for a friendly taxi to pass by that will be willing to get me to my office at the legal price.

    This time over I could not wait to get to work - I had had enough of these same taxi drivers disturbing not just myself but the whole community I live in. I decided to take down the registration numbers of all of the taxis, one by one as they refused to take me to my office - I was determined to report them in the hope that one day they wont be sitting outside the LRT anymore but will be replaced by friendly drivers who are willing to take passengers at the correct fares.

    The leading taxi driver began shouting at me in Malay. I looked up to see what was going on... within the space of a few seconds he had grabbed a huge metal pipe from the back of his car and was running at me shouting "You want some?". After dodging a few attacks from the raging madman's metal pipe, I made it to the other side of the street, where I had to wait 45 minutes for a taxi to stop and take me to my office. After all of this the taxi driver that did get me to my office automatically deducted a tip for himself.

    Please report all of your bad experiences with taxi drivers. The information you report will make a positive change. For more information on the crazy taxi problem please see this website...

    www.teksigila.com

    Unique Suggestions: Never ever bargain with a taxi driver - make an angry face and walk off. Every tourist that bargains with them just makes the problem bigger. If you all - allways say NO then one day the problem will have evaporated and they will all use the meter.

    Please report all of your bad experiences with taxi drivers. The information you report will make a positive change. For more information on the crazy taxi problem please see this website...

    www.teksigila.com

    Fun Alternatives: We do not have to put up with the atrocious volume of crimes committed by taxi drivers in this country. It is a subject we cannot simply ignore.

    Please report all of your bad experiences with taxi drivers. The information you report will make a positive change. For more information on the crazy taxi problem please see this website...

    www.teksigila.com

    Related to:
    • Women's Travel
    • Family Travel
    • Work Abroad

    Was this review helpful?

  • travie's Profile Photo

    The 'its peak hour so its double the cost' trap

    by travie Written Apr 4, 2005

    3.5 out of 5 starsHelpfulness

    There is no such thing as the 'oh, its between 5 and 6 pm and its peak hour so it is double the cost for this taxi ride'. I don't think of myself as really stupid but it was my first time overseas and i was by myself so i actually did pay double! Very very dumb! I know it is not true because i have friends in Australia who are from Malaysia and they just laughed when i told them and said that there is no such thing!

    Unique Suggestions: Taxi drivers are generally ok but just to make sure that you are paying the right price make sure that the driver switches on the meter (and starts it at 0) before they start driving.

    Related to:
    • Road Trip
    • Backpacking
    • Budget Travel

    Was this review helpful?

  • How to approach a taxi in KL

    by CC_Europe Updated Oct 3, 2010

    3.5 out of 5 starsHelpfulness

    First of all. 90% of KL taxi drivers are pure SCUM, and will rip you off if you give them the oppertunity. This usually means a fixed price that is 2-3 times more than the meter price. Never ride with a taxi on a fixed price. Fixed price is ALLWAYS a ripoff, no matter what the driver says. Remember that every time when approaching a taxi.

    After living and working in KL for some time now I have a few tips on how to approach the taxi drivers.

    The only way to approach the drivers is to in a clear voice say "METER" followd by your destination.

    Meter shall allways be the first word you say. Don't say hello or anything else to them first. Never give them the oppertunity to start a conversation. What is important is to from the very start make it clear for the driver that you will accept nothing else than the meter fare. If he doesn't accept immediately just walk away. He will not change his mind.

    Don't ever let the driver start the conversation. Then you are lost. If you do the driver will allways start to ask where you want to go, then he will get into some argument about traffic jam, too short distance, too long distance etc etc. Finally he will he will end up with a fixed price, and make it look as he is doing you a favor. He isn't.

    You are most likely to find a taxi willing to go by meter if you hail it from the street. Forget about the taxis waiting outside the hotels and tourist attractions (they are there one reason only, and that is to rippoff people.). At less profiled locations you are much more likely to find a waiting driver willing to accept the meter fare.

    Every time I have been to the Petronas Towers I have just for fun tried to get a metered taxi. Not even once have I succeed. But by walking only 50m out to the street I allways manage to hail a metered taxi quite quickly.

    Ok, so lets say you have found yourself a metered taxi. This is however no guarantee that you will pay the meter fare. Keep you eyes on the meter during the entire trip. Sometimes the total amount on the meter increases significantly because the driver manipulates the meter. These drivers tend to drop you off on the street outside your hotel, instead of pulling up to the hotel, where the hotel staff could help you out with a difficult driver. When you are getting close to the hotel be very clear with the driver to pull up to the front door.

    Driving detours is another scam. Learn your way around. If the driver, for some reaseon, says he have to go a different way than the shortest route he is lying.

    Allways make sure the driver has a visible identification card and meter on the dash board before getting in. You don't want to travel in an illeagal taxi with an uncertified dirver.

    Was this review helpful?

  • NOT ALL KL TAXI DRIVERS ARE SCAMMERS

    by palaknaga Written Apr 24, 2011

    3.5 out of 5 starsHelpfulness

    This is written by a local KL cab driver. For taxi drivers and tourists to KL and Malaysia in general.
    I last drove a KL cab 9 years ago in mid-2002 and started to drive a KL taxi again just this week... April 2011. So much for improvement up the socio-economic ladder! OK, OK... KL taxi drivers are an opportunistic lot... they have to be because of the long working hours for a nett profit of RM100-150/day. And many a time, the daily take is half of that! In USD/AUD $, that's between $33-50/day for 10 hours or more on the road. This daily take has not changed much since 2001. So saying, the government is not doing cab drivers any favour by increasing the dollar/km taxi rate in July 2009. It is cancelled out by inflation and rising taxi rental fees, petrol and NGV prices.

    Admittedly, the number of errand taxi drivers exceed honest cab drivers. Many love waiting in lines outside shopping malls, others like the 4-5 star hotel circuits. Some have blogs and websites announcing their services but never seem to charge their published rates once they snare a tourist. Meters? Some find it bothersome to flick it 'ON'. Some are definitely RUDE, THREATENING and LOUD.

    Unique Suggestions: The 'how-to' in getting KL taxis?
    1. Avoid taxi parked just outside mall and hotel entrances. 90% are scumbags.
    2. If a taxi rank exist, immediately 'Ask' if they use the meter. DO NOT get into the taxi when doing so, just open the door and ask. Get in if the answer is YES. Repeat process twice and walk away from the taxi rank if the answer is still NO.
    3. Hail a Taxi a few meters (say 30-50metres) away from the taxi rank or group of taxi drivers. Chances are a taxi will stop and take you using a meter. Always remember to ask on 'meter use' first.
    4. Remember this: Taxis in KL and Selangor use meters (they should anyway) only in urban areas/city limits. Inter-city fares are negotiated and generally reflect fair fares. I carry a fare list for inter-city travel to make sure I don't short-change myself or my passenger!
    5. On inter-city trips, if you ride in a metered taxi or 'Teksi Bermeter', that taxi ride is yours and yours only for that trip! Never get on a cab with 'Kereta Sewa' markings on its roof and doors. It is actually a Hired Car (it is a legal cab by the way)! It means the driver can and will stop along the way to pick up other passengers before dropping you off. Chances are he will quote you a figure higher than a metered taxi and ask your fellow passengers to do like wise. So he then goes home early after getting twice or triple the going rate. They exist, so be WARNED!
    6. Any trip to KLIA or LCCT attract a standard (legal) RM12 surcharge in addition to toll fares for metered taxis. It is the law under Circular 8 of CVLB, 2009.
    7. KL taxis can go as far as Cameron Highlands (not Ipoh, OK) in the north and Port Dickson/ Malacca down south.
    8. Last but not least, always hint to a BAD BOY taxi driver you will report his taxi and/or his name to JPJ (Road Transport Dept) or LPKP (Comm. Vehicle Licensing Board). Use the Malay acronyms OK? They know they will earn demerit points if queried and proven guilty.

    Fun Alternatives: Use the KTM Komuter inter-city train or the LRT or Monorel service if you feel you are not in any hurry to explore the city.

    Fair taxi drivers exist in KL. But they are the minority. Remember, not many taxi drivers drive for the joy of it. Many cut corners, overcharging and the tourists' problems usually start from that point onwards.

    But, if any out there do feel a need to take a taxi in Kuala Lumpur (KL) or Selangor or Malacca any time soon, give me a call at +60 14 6277046 (from outside Malaysia) or just 014 6277046. Email me at moh.hampden1@yahoo.com.au.

    I may be able to help you get to your destination or point you to someone who can.
    Regards,
    MOH

    Related to:
    • Business Travel
    • Budget Travel
    • Family Travel

    Was this review helpful?

  • Prepaid taxi coupon cheating from TBS-BTS

    by rahulkhan Written Nov 29, 2011

    3.5 out of 5 starsHelpfulness

    The coupon i got cheated

    I was travelling from singapore to kl by bus and my bus reached TBS terminal around 2am since there were no other public transport available at that time i had to got to prepaid taxi counter to take a taxi. i was half sleepy and tired of long journey. i wanted to go to bukit jalil Arena green apartments which was quite nearby but the counter guy told me it will cost 40 RM wihich was too much but the guy told me it is night charge and other service charges so i didnt have any option and took the coupon. there was another guy of the group waiting me to take the coupon he immediately got the coupon from me and tore the drivers copy and gave it to the driver and wrote the taxi no. in my copy he was reluctant to give my copy also. i smelled some foul play but i couldnt guess what is it.. the driver dropped me at my place and the next day when i checked the coupon the destination was written as a differant place some taman puncak jalil in putra jaya.. i think the taxi guy the supervisor and the counter guy all are involved in this cheating.

    Unique Suggestions: check ur coupon throuhly for destination and fare before leaving the counter. even if someone tries to interrupt you.

    Fun Alternatives: there is no alternate other than owning a vehicle or asking someone with a vehicle to help. getting a radio taxi is also an option because their charge is mentioned from office while calling

    Was this review helpful?

  • alcyone's Profile Photo

    Bukit Bintang taxis

    by alcyone Written Mar 26, 2010

    3.5 out of 5 starsHelpfulness

    Don't opt for taxis outside hotels along Bukit Bintang, don't even try to talk to one of the taxi driver or they will have a flock of taxi drivers to get you in their taxis and confuse you with words like "it's too far" or "traffic jam"
    Walk towards Sungei Wang / Berjaya Times Square for taxi with normal rates and meter instead.

    Was this review helpful?

  • Easy, just avoid taxis in KL

    by FurryFriend1 Written Apr 12, 2013

    3.5 out of 5 starsHelpfulness

    Look, we can't stop KL taxi drivers from acting unethically and illegally. The city doesn't seem to care about taxi extortion.

    But there's an easy suggestion. Just avoid them.

    KL's rail coverage is sufficient enough so that you can avoid taxis all-together. In addition, there's a convenient free city bus.

    During my 3 days in KL visiting countless sites, I only took the taxi once.

    So don't be so lazy. Go out and do some research on riding these forms of transportation. Not only do you get to avoid taxis, you will also experience some local culture.

    Was this review helpful?

  • sheherezad's Profile Photo

    How to beat the scamming taxi driver!

    by sheherezad Written Sep 5, 2012

    3.5 out of 5 starsHelpfulness

    > Taxi in Kl is not cheap at all! all taxi drivers refuse to use the meter and you have to agree on the prise at first...and they always ask for ridiculous price

    Agreed! They are notorious and globally infamous for fleecing customers! But you can refuse to use them i.e. taxis that wait in line for customers at hotels etc!

    Just call a cab from your hotel room or mobile phone! Call Sunlight for the most reliable KL cab company which will use the meter plus RM2-3 for the call i.e. for them to come and pick you up - much better than paying double or triple (or RM480 like that couple was charged recently for a five minute ride)!

    FYI you can report them to the authorities - the cab driver who did that was fined RM1000! Serve him right!

    Unique Suggestions: Call Sunlight Taxi at 03-90575757 - it is the best organised taxi company in KL with a fleet of 3000 taxis and will never overcharge!

    Fun Alternatives: If you feel you have been scammed, call the number on the taxi to lodge a complaint!

    Was this review helpful?

  • leanne_pearc's Profile Photo

    Non Metre taxi's

    by leanne_pearc Updated Oct 28, 2008

    3 out of 5 starsHelpfulness

    Try to always take a taxi with a metre. Some taxis operate without a metre and charge what they want.

    Unique Suggestions: If the taxi does not have a metre when you step in, negotiate before you leave the price not once you are at the destination.

    Was this review helpful?

  • Taxi Scams : Errant Cab / Taxi Drivers.

    by DexterTan Updated Jan 9, 2006

    2.5 out of 5 starsHelpfulness

    It pains me to write about Malaysia as this is my home country. However, even locals are not spared from errant cab/taxi drivers who refuse to charge according to the meter.

    The government had been trying to straighten this out for many years now but to no avail. As a citizen I am dissapointed by the lackadaisical stance taken by the authorities to educate and prosecute errant taxi drivers.

    The problem starts at night, maybe after 9.30pm when the city slows down. Some taxi drivers will refuse to use the meter when ferrying passengers, reasoning that the area you are going to is remote / outskirt and it would be impossible to get passengers/fare for the trip back and you'd have to pay the fare both ways if his service is engaged. This is of course a tourist trap.

    If you are a tourist however, you might be scammed at any time of the day.

    Unique Suggestions: Well at least know where you are going to. You may want to note the take metered fare on an earlier taxi that you had taken a ride in to the area during the daytime. The "overtime unmetered" off-hours fare should not stray more than 50% from the metered fare.

    If you do not want to avoid getting into this predicament, then pick a hotel in the city centre where you'd find many places to unwind at night, or find a place to enjoy yourself near the hotel.

    Fun Alternatives: You may want to stay in a hotel within walking distance to the LRT (Light Rail Transit) station. It operates until 11.30pm (I think). Not all taxi drivers in Kuala Lumpur are scam artists but many of them are. You're wondering about the traffic jam in Kuala Lumpur and why most Malaysians own cars... well here's one of the reasons.

    Insist on the taxi driver charging using the meter whenever you can!!

    Nevertheless... enjoy yourself in my home country. Apart from some tourist traps (which are found in almost every other country or city) its a great place to visit... great shopping and low prices.

    Was this review helpful?

  • morninglory's Profile Photo

    Not Worth The Hassle

    by morninglory Written Aug 19, 2004

    2.5 out of 5 starsHelpfulness

    The red/white taxis are quite dodgy. They choose passengers. Well..at least they will take any tourists than me, the local. But be careful, they might take you the longer way to reach your destination.

    Unique Suggestions: Familiarize yourself with city map and say up front that it is not the way. If they insist, ask to stop the taxi and pay whatever amount on the meter and jump out. Or else say that take you to the nearest police station. They will chicken out.

    Fun Alternatives: Take bus or now there's a few lines of trains that can take you. In fact..much easier and faster. Monorail to take you around the city triangle from Bukit Bintang to Jalan Sultan Ismail. LRT takes you from city centre to the outskirt of the city and Putra Line from KLCC to Kelana Jaya.

    Related to:
    • Budget Travel
    • Backpacking

    Was this review helpful?

  • Avoid being scammed by kl taxis/cabs

    by sunnygal1994 Updated Jun 2, 2008

    2.5 out of 5 starsHelpfulness

    A lot of taxis in KL try their hardest to scam tourists although I do have to say that they improve a little more. For instance outside Times Square, there is a ticket booth where you can purchase fare for a taxi. You just have to tell them your destination. And their prices are fixed too. I believe a lot of other places will have such service especially tourists destination. You just need to ask.

    I do agree with the lots here but I disagree with the part where people are advised to sit in front. It is always better to sit at the back if you are alone and especially if you are a female. The reason being is if the driver is going to shove a knife (to rob you for instance) at you, you are always the advantageous one being at the back. Being at the back does not mean you are to lay back though. Watch the meter and if it is "jumping" fast tell them to stop and you can pay them and get down. That way you can avoid "fighting" or arguing with the driver. Also make sure you got a taxi that runs meter and not offering whatever prices. If they do offer, tell them to run the meter. If not just get another one. Another tips is to always get the taxi plate number, driver's name, and the company's name. This is crucial if you actually left important stuff like passport ( I hope no one ever does) in the taxi.

    I am a Malaysian but not being back to KL for some years, I look and speak like any other tourist. Therefore a lot of taxis tried to scam me too. Fortunately for me, I met some decent taxi drivers and personally know some, and these are the advices they gave me. Be smart and do NOT leave anything. All in all, taxis fare in KL is really inexpensive compare to many places if you are smart to take the tips.

    Related to:
    • Business Travel
    • Budget Travel
    • Road Trip

    Was this review helpful?

  • Bird Park KL Taxi Coupon Rate is fleecing Tourist

    by aryaayer Written Oct 13, 2012

    2.5 out of 5 starsHelpfulness

    Bird Park

    If you go to the Bird Park Kuala Lumpur by metered taxi from Bukit Bintang will cost you arround RM6.00. Some taxi drivers use the regular fixed price from RM 15.00 to RM 20.00 ONE WAY trip from Bukit Bintang to Bird Park
    Why such rate ? Tourist realised that taking a taxi from Bird Park Kuala Lumpur to Bukit Bintang is much more higher than the metered taxi. The coupon charges will be RM 20.00 approved by the agencies involved. You are forced to buy the coupon because that counter will not allow any outside taxi to take the passengers from Bird Park Kuala Lumpur. All taxi are forced to use their coupon in order to take the tourist out of the place. Who is the chain leader behind the scene and why the top agencies not investigating this? Why Bird Park Company collect RM 48.00 adult and RM 38.00 Child from tourist and give commission as much ad pay RM 4.00 to Taxi Drivers for each tourist? Is this commission approved by Government officially or going to approve in future. Commission is collected at the same counter as the tourist paying for the tickets which the tourist asking what and how much you collected after dropping us at the counter. This is tarnishing our country image . The same tourist do not want to hire the same taxi to other destination later as they felt that taxi drivers are selling them to the counter to collect commission

    Unique Suggestions: Mr Manickam Massappu the President OF Taxi Driver Welfare Association of Kuala Lumpur and Selangor brought out this matter to THE STAR to abolish the Coupon System. However the people unbelievable silent as they could not understand his message.

    Coupon system is fleecing the tourist in Bird Park Kuala Lumpur and the taxi drivers are follow the same method. ( By fixing the price and reluctant to charge according to the meter reading ).

    Fun Alternatives: I do not thing it is wrong for the Taxi drivers to charge the reasonable fixed price as this is an example shown by the coupon counter how to overcharge the tourist.

    Abolish the SPAD as they knew everything and will do work if public bring out the matter to public view. Otherwise, everything is okay with them.

    Was this review helpful?

  • KL Taxi Cheats

    by pigka Written May 8, 2007

    2.5 out of 5 starsHelpfulness

    Stayed in KL for 1 night. We went to Mid Valley for shopping & decided to take a cab to Pasar Rakyat to catch our coach back to Singapore. We waited at the taxi stand & a Premier Taxi came by with a bulky Indian driver. We asked how much to Pasar Rakyat from Mid Valley & he replied its by meter. Along the way he started to ask questions on where we are from, did we stay at the hotel at mid valley, what coach did we book back to Singapore. When we reach Pasar Rakyat the meter fare was M$6.70. He started to demand that the fare is M$27.00. Not wanting to kick up a fuss as it was already about 9.00pm & the place was quite quiet we paid up.

    Fun Alternatives: TIP - dont admit you are Singaporeans as the taxi drivers think they can always overcharge us because of the exchange rate.

    Related to:
    • Budget Travel
    • Road Trip

    Was this review helpful?

Instant Answers: Kuala Lumpur

Get an instant answer from local experts and frequent travelers

103 travelers online now

Comments

View all Kuala Lumpur hotels