We went to your country in 8-05-2011 for touristic purposes. We stayed Marina Mandarin Hotel for 3 days. In 9-05-2011 we leave hotel for see your city and do some shopping. We go Slim Lim Tower for buy electronic devices that needed by my wife and me. We enter one shop that I will give its open address in the end, Firstly its prices seemed resonable and we bought some devices (1 Iphone 4 16 gb, 2 Ipad 2 and 1 Ipad cover). After this they told us that these Ipads will not work in Turkey and they need an upgrade. Besides they say we need to install safari for internet. Than they took 896 Singapore Dolar for upgrade and 280 Singapore Dolar for installing the safari program from us (slip attached). Then we realized, received more money from us, We wanted to give back to the machines that we buy but they refuse this and they refuse to make out a legal invoice. So we call for police. Police told us that they can't do anything about this condition. These people are cheating who visited your country.
We expect Singapore to be a justice city and respectful to the human rights. Police didn't help us when we called them for need help. Information about this shop is in the attachments. These people will cast shadow to your name and our ideas of your beautiful city has been changed. And we are telling this accident to all our friends and family members. I would like to be informed about developments in this issue.
simlim square adres: TWOPLUS MOBİLE LLP #02-86 SİM LİM SQUARE 1ROCHOR CANAL RD S188504
Make sure that you don't buy anything from Sim-Lim Square as this is a total rip off place. Shops may offer you low prices but you'll end up with buying a low quality fake product. The people at shops pretend that they don't like to speak with the customers very much simply because they are doing fraud. Sometimes they try to sell you a product that you are not aware of to cheat the customer. At the time of selling only they tell you that the GST should be added to the quoted price and remember to keep your eyes open as they try to take small items such as memory cards, batteries away.
What to buy: Never buy anything from this place.
Had to call the Police today to get back money taken from my son by staff from this shop, they initially stated the price of a game at $40.00 then insisted he show them he had the money and had him place it on the counter. they then distracted him and told him the price was $80.00 he picked up his money, outside he realised it was not all there and $10.00 had been taken by shop staff. they refused to give back the money until police were called. Do not buy from Games Industries on the Ground Floor they are not honost or trustworthy. I can supply the name of the investigating Police Officer and report number if requested. Police were fantastic very fast response time of 10 minutes and very professional in their handling of the situation. If you think you have been ripped off don't hesitate to call them on 999.
This store is a total rip off!
I was looking for a Cannon 18-200mm lens and the salesman outside the store said a very, very low price for it. Once I entered the store the salesman started discouraging me from buying that lens and said that Tamron 18-200mm lens was better. He was a sweet talker, giving me advice on photography and saying that he is a professional and that I should trust "uncle." He even showed me a receipt that he sold the same lens to an Australian for S$678 and he will give it to me at S$500 since I'm on a budget. He was very convincing and he really knows how to get your trust. So I ended up buying the Tamron lens. When I searched the internet after buying it I realized that the price I paid for the lens was almost double!
Don't buy from CAMERA TALK!!!
Ask any local Singaporean and they will tell you that Sim Lim Square will be a haven for electronic goods. Of course, with a few levels bursting with electronic stores, you'll be spoilt for choice. Now, it will seem that since there are so many shops, there will competitive prices right? Not really.
As any place in the world, there will be touts and vendors looking to target foreigners. However, these salesmen in Sim Lim are one of the most "streetwise" people you'll ever find around. They are known to trick, coax etc you into buying their goods. E.g. a Canon DSLR camera that should be sold around the range of $1,000 could easily go up to $1,500-$1,700.
Common tricks employed by these vendors include:
-Smiling at you sweetly, telling you that the price for the item is already very cheap and you cannot find the same price anywhere else.
-Telling you in a menacing manner that if you do not want to buy it, you will regret it.
-Agreeing a certain price but jacking up the price when paying. Probably will force you to pay for it even if you do not want to buy it.
-Gathering a few assistants around you pressuring you to buy the item.
-Offering freebies (it is normally already included in most deals)
-They love foreigners (colour/race don't matter as long as they look willing to spend)
If you do feel something is amissed, be polite and walk away. If they persist, tell them firmly no and walk away. Creating a scene probably will not help as most Singaporeans will not care and just gawk. Furthermore, most of these vendors are united as one and might even gang up on you. Some of the vendors are extremely brash and may curse at you. Simply walk away! Nobody deserves to get that kind of treatment, especially the buyer. Even though you might suffer a few taunts, at least you walk out safe. They will not touch you. That said, common sense must be practiced of course.
Remember! Do research before buying an item. Also, do not ever walk into a shop giving a vibe/signalling your intention to buy something. Just ask politely how much does the item costs and some random facts (though you already know). Test the vendor's knowledge and guage for yourself.
You should note that once you agreed the price and paid up, there will be no refund/reimbursement. Calling the Police or the Tourism Board will be almost pointless. Though they approach the shop involved, there are many errant vendors who cannot be bothered with the repeated warnings and possible consequences.
If you really really really want to buy IT Goods in Singapore, it will be best to go to FUNAN: IT MALL. It is a short walk from City Hall MRT. FUNAN is definitely a more upmarket place than Sim Lim but at least consistency can be guaranteed. Some shops allow you to negotiate whereas some do not. Like mentioned before, do your research before buying. Do not be tempted to buy something that seems cheap if you have no prior knowledge of the specs and prices.
fyip: I am not promoting FUNAN, just that I never ever had a bad experience there. And that I also research & plan. =)
Besides, FUNAN, there are also IT Fairs held in Singapore about 2-3 times every year. Locals know this are the times where everything is much cheaper and a good deal is definitely possible. It is normally held around March & end year. Do check on the internet on when the fairs start. They are normally called COMEX, SITEX & some other event that I forgot.
Now that you have read this page, you should be enlightened! Hope you enjoy Singapore and remember to check other out other places too!! In general, all Singaporeans are extremely receptive to foreigners and helpful. =)
What to buy: IT Goods are cheaper here than overseas (during IT Fairs)
You cannot go wrong with items like thumbdrives, harddisks etc as they are amazingly cheap. Try to get items that shouldn't go wrong. In case you return back home and realize it is a fake or faulty. E.g. Computer/Console, Games, Laptops.
What to pay: Very expensive lessons if you do not heed my advice about research. =)
Sim Lim Square is both a tourist trap and one of the best places to buy electronics in the region. You just need to be a bit savvy.
Firstly try and bring someone who knows the square with you - it really helps.
Secondly, bring a 3G phone with you and use it to look up the real prices - at least it gives you some idea as retailers price by how much they think you're prepared to pay.
Next, NEVER look as if you want to buy something, just that you're walking around getting prices.
Finally, use the lift... Go to the top floor and work down. Some of the more honest retailers are on the higher floors. I virtually never shop on the bottom two floors.
I'm well known enough in the store that people wave to me when I'm there, I've helped friends but there's not much I can do once someone has spent their money.
What to buy: Can usually get a good deal on laptops, always argue the price and then ask what accessories they can add. Then say you'll think about it and walk away - you MIGHT be called back with a better offer. It might feel ruthless but try and play shops against each other.
What to pay: Check prices before you walk into a shop. Don't accept substitute products unless you've also researched what you get and the correct price. Tourists can pay above the RRP because they don't check.
Do not go to this store "Hi-V Trading" located at level 1 Sim Lim Square No. Business Regn No. 52911149K, GST Regn No. 52-911149K. This store just scammed us for buying his over priced product. We asked them on the same day that we will return the item and ask for a refund that we just bought, but instead they just ignored us and acted like nothing happened. They are very good at talking and convincing buyers to buy their products. My tip is you should check other store's prices first before you buy the item.
What to buy: Don't buy anything to this store.
What to pay: Don't pay anything
I have been to both Funan mall and Sim Lim Square. Funan mall is big but definitely not as busy as Sim Lim Square. I will take it as an indication of pricing being high in Funan. I have extensively looked into pricing in Sim Lim Square and it does not seem to be cheaper than what we can get here in New Zealand. Offcourse there are more variety however for standard electronics goods, and with weak NZ Dollar (end of 2008), Singapore does not seem to be a cheap destination for buying Electronics goods.
Tourists beware! If you are looking for electronics items, it's advisable to go to the mainstream shopping malls (eg. Harvey Norman, Courts, Best Denki, etc ) found near most MRT stations. For those not in the know, it could turn out to be an expensive buy unless you are buying PC products (Level 4 - 5).
1 - Salesmen will give you a good price but that does not include GST taxes.
2 - If you pay by credit card, there's an additional surcharge.
3 - After you have made payment, they'll inform you, you have to buy additional accessories in order for your electronic goods to work. (So if you really have to get your hands on that item - don't hand over your $$$ till you could turn ON the item and it works to your satisfaction. Also, get them to put down the serial no. of the item you have purchased in the receipt. Otherwise, it's hard to find a recourse to your purchases should you need to file a complaint.)
4 - Adding salt to "your wound", you might have gotten a 2nd hand set which is refurbished to look new.
5 - Never believe much about the government accreditation for shops in Sim Lim Square as it's just a tourism board marketing gimmick.
So it's much better for you to go to Vivocity, Ngee Ann City, Tampines Mall, Jurong Point, Bishan Junction 8, malls which are near to MRT stations where you will find the big electronics departmental stores and prices are fixed . Well, you are still able to claim your tax rebates for your purchases.
Enjoy Singapore and your shopping and trust a Singaporean to tell you the truth.
CameraTalk 1 #02-91
What to buy: Be very careful of this shop. It quotes you double the price of the retail!
In fact, don't even go to Sim Lim Square when you want to buy electronics. I enter this shop and the seller quoted me the canon flash 430 at $320 which is $100 cheaper than the other. So I thought I will get all my camera needs from him since his flash is the cheapest and I thought his other camera stuff will be cheaper. To save the hassle I decided to get a lense from him.
I decided to get a sigma lense which he said would have cost $1000+ else where. I admit I haven't done much research but before I told him I would like to check other stores first, he already convinced me to buy it at $900 17-70mm sigma lense. Which other stores were only sell for $575 or less. An extremely ridiculous price! Which I only checked after I bought the lense! He was a really crafty sales man! It's almost impossible to walk out of his shop without buying anything. I bought the sigma lense at $900 when it should only cost $575... a nissin flash $300 which should only cost $100+!
BECAREFUL OF THIS SHOP!!!!!
I found someone else who got scammed by this shop.
All the electrical and electronical items you need is available in Sim Lim Square. Prepare to explore the whole mall to get the best price. All shops offer a slightly difference in price and so you will have to do a bit of asking around.
Hi all I couldn't find a place to post about DISreputable shops so I hope you won't mind me posting here - I am aiming to post this info everywhere I can so others don't go thru the same crap I did today. I'm from the UK and in Singapore on holiday and looking for a cheap PS3 console. Went to Funan, Mustafa, Sony shops in Isetan, Best Denki, Harvey Norman - no PS3 in stock anywhere. Only place I could find it was Sim Lim Square at prices too good to be true - surprise surprise - they WERE too good to be true. The guys in Sim Lim Square are pure SCAM artists! Especially Harris at GAMES INNOVATION on the Ground Floor. He said I could buy a PS3 for 399 SGD and it was in stock. When we proceeded to talk he asked where I was from and when I said UK he said this PS3 was region-coded to Asia. I was fairly sure games were region free but Blu-Ray discs weren't but he said this was new in Asia and they had started region-coding the PS3 models and games to get around people buying them cheap and taking them out of Asia. Stupidly I fell for this and bought a "region-free model" from him for 560SGD (which happened to be the same price Sony Style shop quoted, I should have realised what was happening at this point). I wanted the White model so I paid a bit extra for that over the black one. I also bought a controller from him and he was trying to sell me other crap and not giving me any discounts or haggling at all. I got him to take it out of the box and test it all and it worked fine. Problem was I didn't have a UK game to test it with so who knew if it was really region-free or not? Got back to hotel and did more research on this and found on a forum that a guy in HK had exactly same kind of problem. I was so angry so I went all the way back and demanded a refund or difference in price and said this was not region free and that was just a story he made up to get customers to pay a lot more. He refused to refund me. Thankfully I had paid by credit card (for which they charged me 4 percent extra) but I threatened to cancel the card payment if he didn't refund me. Eventually after a lot of arguing I got a full refund. I then asked at a few other shops in Sim Lim Square and a lot of do the same trick. I eventually bought a black PS3 from another shop there for 450 SGD then he said GST was not included so I paid an extra 7 percent. Then I was told I had to buy two games (at vastly inflated prices even compared to the UK) and then he was still trying to convince me to take a region-free model even though no such thing exists as such! Thankfully even after paying over the odds for all of it I still came out 55 UK pounds better but with no warranty (only SIngapore warranty). The second shop also refused to even let me test the console in the shop although he agreed he would replace it if I brought it back the same day. Be warned - don't fall for the sim lim scam artists, don't believe anything to do with region coding, be careful what you pay for anything and use a credit card! It's worth the peace of mind! I hope this helps out some people.
What to buy: Be very careful if buying a PS3
What to pay: More than you bargained for!
Try these if in doubt or confused:
1) Stick to the purpose of coming to this building (be it to buy something specific or just to browse).
2) Words from neither the shoppers nor the salesperson should influence you to change your decision. Sometimes the shopper(s) IS the salesperson's friend.
3) Always ask if the item is in stock. If the salesperson says the item is out-of-stock, go to the next shop that sells the exact item which you want to buy. It will seldom happen that many shops are out-of-stock for this particular item, then you may want to reconsider an alternative.
4) Do not ask for copied or pirated software, there is none. Even if you can find any, it is still a better price getting from some other countries.
5) Take some price lists and do price comparison for the item which you intend to purchase. This is a habit of the typical singaporean. If you do not compare like the locals, the shop will gladly pocket the extra $ paid.
6) Ask whether there is a discount if payment is by cash (SGD). The typical VISA/mastercard service charge is 3% on top of the listed price.
7) If you end up in doubt or confused by the choices or prices of electronics/parts that you see, simply walk away, you may retreat to the basement B1 food court to sort things out.
Give yourself time to reconsider your purchase. You DO NOT get "closing down sale" or "once in a lifetime" prices here, this IS Sim Lim Square, try hunting some more years in this place and you will get the point.
8) Tourists get tax rebates at the information counter (on the ground floor), bring your receipt (prove of purchase) and show it to the information counter, tell them you want to get a GST-rebate.
9) Do not buy any mobile phones from level 4,5 and 6. Notice there are not many shops around selling mobile phones? This IS NOT a place to get a good deal for mobile phones, go somewhere else.
10) If someone else asks you to go somewhere else to buy your computer parts, claiming that it is cheaper, dont bother, you are already here. The widest range of NOTEBOOK,COMPUTER PARTS/ACCESSORIES IS in this place; check the price lists and see for yourself. However, mobile phones, general electronics may be cheaper in other places.
My work in the computer industry as well as working with the people there had given me new insights when making purchases in this building.
If you visit the 4th, 5th and 6th floors of sim lim square, you will find a whole bunch of shops filled with computer parts, accessories & electronics. The first 3 levels of this building are usually not meant for competitive shops selling computer parts (software & hardware) & accessories. Thus, these shops will either not have a price list or have no competitor shops anywhere in sight. These shops generally offer uncompetitive prices or services as they do not need to compete.
Locals will frequent the 4th, 5th and 6th levels, most of these shops will have black&white price lists printed on A4 or A3 size paper. They are for you to take for comparing prices. That IS WHY the price lists are there in the first place. Otherwise you can download digital versions of the scanned price lists when you google for hardwarezone, look under price guides->price lists download. The prices listed in the hardwarezone website is generally not updated, always refer to the scanned price list and the date it was scanned.
Every 9 out of 10 locals WILL compare prices from 3 to 10 shops before buying even the cheapest gadgets. That is the typical singaporean habit. If you prefer not to do it, you may end up bitter after experiencing a bad purchase, it IS common for tourist or even locals who do not compare the prices before buying. Well, some european tourists do not even check the prices back in europe for the same item which they want to buy, in many cases, the price is similar here and in europe. Well, my friend from europe bothered to check the price back in europe and decided not to buy since warranty will not be valid when brought back to europe.
If you have checked the prices on the price list of at least 3 shops for the item which you want to purchase, price range of this item should not be USD$5 higher or USD$5 lower than the average price found on the price lists. If you have done the comparison correctly, you will only select a few shops to buy from. These experienced shops have priced their items very competitively, so bargaining will not be effective, the most you may get is a 2% cash discount if paid in full SGD cash. You may get a further discount if your total purchase is above USD$2000.
I will like to hear your experience and comments while shopping here, please post them ! Happy shopping!
What to buy: computer parts (software & hardware)
game consoles & games
What to pay: Modes of payments:
CASH (SGD, ask if there is any discount if paid in cash)
VISA/MASTERCARD (ask how much is the service charge)
NETS (FOR LOCALS, no discount)
Sim lim is the best place to pick up electronic gadgets like laptops,computers etc..They have a wide range of Cameras,camcorders etc. also.
The price range in Singapore is competitive.
What to buy: Electronics and other gadgets
I read VT shopping before coming to Sim Lim Square, when I should have been reading "Tourist Trap".
I wanted to buy a mobile phone from a reputable shop outside Sim Lim Square, but it was out of stock. So by the time I was walking around in Sim Lim, I already knew what to buy and how much I was willing to spend for it. So this guy quoted a good price lower than my other contact. It turned out it was without the GST!
Anyways, my old phone had been stolen, so needed a replacement. I asked if it was a demo phone, since it was the only unit there. He said it's new. (I later saw photos in the phone taken from inside the shop - showing it was a demo unit). To cut the story short, he not only overcharged on the 2GB memory card I purchased (which my Singaporean friend said I could have gotten a 4GB card), but he conned me. One month later, the phone dies.
Nokia Malaysia won't repair it because it was bought in Singapore. I call the guy up, and he offered to take it to Nokia Singapore, but when he started calling Nokia Malaysia technicians "morons", I decided to bypass him and go straight to Nokia Singapore.
Guess what? Nokia Singapore checked the phone out and said it's not under warranty, implying that I've been conned! For the cost to repair the phone, I might as well buy a new original phone with warranty in Malaysia. So beware! Don't buy from Pixels N Pixels Pte Ltd. It's not worth the savings. It turned out to be a loss. Robbed twice within 2 months! (old phone got stolen, now this!!!)
I sent a complaint to Sim Lim Square to warn them of the retailer but what can they do? I wouldn't be surprised if some other tourist gets ripped off/conned!
And if you don't live in Singapore, buy your Nokia from your home country because Nokia doesn't have international warranty. If it breaks down, whether it's a real phone or not, you have to send it back to Singapore for repairs.
What to buy: Don't buy anything unless you want to be conned BIG time!
What to pay: Save your money and shop elsewhere, far, far away from Sim Lim Square.