Buses to Kuala Lumpur, Malaysia, Singapore
I and my friend use bus to singapore with lion star express..we bought at puduraya terminal from Alisan bus counter...
That bus is so badly at inside, many fly and trash!!!! And its so badly and so not responsibility with that bus and driver..
When we finish imigration, we can't find that bus but when my friend find that bus and the driver, he say to wait a minute for pick me up but the driver just say hurry and then go away leaving us...!!!!!!!its so bad bad badly service.. our luggage still in the bus...why can the bus and the driver like do that??? We lost our luggage and must walk to woodlands and we go to golden mile complex for complain in their office...but when we complain at transtar bus counter they say lionstar express not have office in singapore..they just a partner..they say that bus and driver just drop the passangers at golden mile and then just go away!!
They help us to find contact number about that bus in kuala lumpur...when we call that number, they give another number again until 3 contact number and the end we can not do anything..we make that call with roaming price.. we lost so many times, many money and energy...so i recommend if u want to go with bus u must check review before u buy it or the better is u use airplane because not spend ur time even its high price but good service!!
Lion star express and alisan its not recommended!!!
I had a worst experience with these bully bus services. I booked online and paid high price for a better bus for more bucks. And when arrived at pick up point at Golden Mile Tower Singapore, they changed the bus without any notice, delayed it by more than 2 hours and no one tells you anything of the where-about of the bus and its schedule. You cannot say anything to anyone as no one responds to you - and very mean operators.
On top of it, the changed bus has taken break of 1hrs twice, somewhere to pick up more passengers and send some other passengers to other diverted destination. Key learning: Avoid these StarMart/Konsortium/GoldStar/Billion Star/Alisan(worse) etc etc buses ... I am not sure which bus to take as all these bus service have a joint venture ..
Our family of 5 (one three-year-old child, one ten-year-old child, one 75-year-old adult and 2 other female adults) booked two-way seats to One Utama Shopping Complex on Transtar on 13 November 2014. Our departure from Singapore was scheduled for 8 a.m. on 19 December and return to Singapore was 5 p.m. on 22 December.
On 19 December, we boarded bus number AFT888 only to discover that one of our 5 seats was double-booked. Another passenger was also allocated the same seat. Luckily, there was another available seat and we were able to re-organise the seating arrangement. We were, however, unaware that this would be a beginning of a series of oversights that Transtar would make with regards to our transportation to Petaling Jaya.
On arrival at Petaling Jaya (7 HOURS LATER!), the bus driver proceeded to drop us by a kerb near what looked to be a highway which also seemed to be under some kind of construction. We were not dropped off at a proper bus stand or the bus terminal where the Transtar office is located. With our luggages, two children and a 75-year-old mother, we had to make our way precariously towards the One Utama Shopping Complex. At that point, we had no idea where the actual Transtar office was and had to return on another day to find it.
On the day of our departure, we arrived at the office at around 2 p.m. only to be told that it was too early to check in. Our departure time was 5 p.m. We left our luggages at the office and went off for lunch. Shortly after, at about 2.45 p.m. we received a call from the office staff informing us that a mistake from Singapore had been made. Seats have been OVER SUBSCRIBED and a van had been despatched to transfer us to Batu Cave where another bus would take us back to Singapore.
This was totally unacceptable. We were not yet done with our lunch. We were told that the van would leave at 3.30 p.m. In the first place, we did not have to check in at the bus office till 4 p.m. We also did not stay near One Utama. What would have happened if we had arrived only at 4 p.m. to be told that the bus could not make good our confirmed seats??
We were assured of the following by staff from the One Utama and Singapore offices after a number of terse telephone conversations:
There was a bus counter/office at the Batu Caves site
There would be plenty of seats on the bus at Batu Caves
We would be able to get seats together on the bus (please bear in mind that this was a necessity for us given the family members we had on this trip)
The bus at Batu Caves was a premium bus, single seats with entertainment screen and massage facilities
This was what happened instead:
There was a couple in the van also in a similar predicament. They were meant to leave at 3 p.m. from KL but instead had to go to Batu Caves too. Obviously Transtar oversubscribes passengers on a regular basis
We arrived to a bus load of people also waiting to board the same bus. There was no such bus counter or office in sight
The luggage compartment was full and the conductor complained that our 2 trolley luggages were TOO MANY!!
Our family was separated to sit at different parts of the bus although when we first purchased our tickets, we had carefully selected our seats
The bus captain and driver told us loudly and angrily that we did not have to take the bus if we did not wish to and if we were unhappy, to take it up with the Singapore office. They were extremely rude and hostile towards us. It was as if they were doing us a HUGE favour by taking us on the bus.
The seat I had was actually faulty, as it would not stay upright. PC66E is NOT, in my opinion, a premium bus.
We had to ask for an emergency toilet stop as we were unaware that the bus would not stop until Yom Peng - almost 3.5 hours after departure!
Our family has been unduly stressed and distressed by this experience. We have been made to feel as if we were at the mercy of the bus company which did not offer sufficiently satisfactory explanation for the change. Mr Alvin from Singapore Transtar was also unable to provide us with any assistance despite all the calls we made directly to Singapore. Our final call to him upon boarding PC66E also proved futile as he did not return the call.
We are appalled by the extremely poor service received by this company. The staff were curt, downright rude in fact, unsympathetic and unyielding. Clearly this type of deceptive mode of operation is well-practiced by Transtar.
When we visited the Singapore office on Tuesday morning, we were told that the "bosses" were not around and would only be available in the afternoon. We were offered refund for one person, one-way for the inconvenience caused. According to Mr Alvin, it was "impossible" for them to refund any more than this. To date, there has been no official reply to my email.
Avoid Lionstar Express coach service at all cost.
This horrible service is a subsidiary company under the Transtar Group.
We had a terrible experience travelling from Singapore to Kuala Lumpur on 28th Feb 2013.
Firstly it's supposed to be an express service and we were told we would arrive in KL at 8:30pm but we arrived at 11:30pm!
Secondly we were told there were three drop off points and we had organised to be picked up at Berjaya Times Square, but the bus did not stop at Times Square and when we asked about this we were told to take a taxi.
When we complained we ended up in a yelling match with the bus driver who didn't care that we paid for this service.
What kind of business is this?? And how are they allowed to be in business not delivering on what they are paid for??
It was a completely ridiculous and disgusting experience.
Lion? More like liars
Almost hit by Golden Coach driver !!!
I would like to tell the awful experience we've just had with Golden Coach on August 7th 2012. We first had a wonderful honey moon with my wife in Malaysia, Sumatra and then in Singapore before returning to France from Kuala Lumpur. So, in Singapore we looked for a bus going to Kuala Lumpur International Airport (KLIA).
In Golden Mile Complex, almost every travel tour propose bus ride to KL in Puduraya bus terminal. But we found only one who could take us to KLIA, which is Golden Coach. Their bus takes you at Puduraya and then you change bus automatically (that’s what they say!) to take another one to KLIA. The lady asked us when was our flight from KLIA to Paris. It was at 10:30 pm. So we had to be at 08:30 at the airport. Then she proposed us to take the bus at 01:15 pm taking normally between 5h 30min to 6hours.
Everything seemed ok at this time…
But once we paid and were in the bus, all what have been promised have been forgotten! The driver passed his time doing phone calls and laughing with friends. So, he was driving slowly. He stopped once at a petrol station during 20 min, going for a coffee, making phone calls, etc. So, the trip was slow until I asked him if he would be able to make it at the promised time because we had a flight to take! He said that we would arrive at 07:30 pm (instead of 06:45pm !!!) and then to 1,5 hour trip to KLIA! But things changed totally…
First, we arrived at Puduraya terminal before 08:00 pm! Then the driver said to us to step out of the bus and see another guy who would take us to KLIA. But contrary to what Golden Coach said, the change of bus was not automatically and there was a bus every 30 minutes! So the next bus was at 08:15 pm and would arrive at 09:30 ! With the traffic-jam, who knows what the real arrive time would be ! So, anyway it was too late for us. But when we complained the 2 drivers did not care at all and just said to call the Office in Singapore! They refused to call Golden Coach. They refused to listen to us. The first bus driver knew that he didn’t respect the initial plan and just shouted at us that our problem was not his problem!
So we were just stuck in the center of Kuala Lumpur with 2 drivers who even refused to listen to us! We paid for nothing! And then everybody was really excited and we had no Malaysian ringgit left! The first driver did not want to listen to anybody! He got back to his bus and closed the doors and began to leave! Then, I desperately hit the door with my hand to try to stop him. But the big guy step out of his bus with a huge stick. He was angry, coming towards me and my wife, shouting and showing that he wanted to hit us!
We had a flight to take and no time to argue with this kind of person! We calmed the situation and were forced to take a cab urgently and pay him much more to go to KLIA. Thanks to him, he drove very fast for us, even if we almost had a car accident!!
So, my advice: NEVER TRUST GOLDEN COACH when they tell you that you’ll make it for your flight! Never argue with their drivers! And, generally, do your planning yourself and not according to what the travel agents will say to you!
Time is Gold!
If you want to save time due to a limited vacation, taking the plane is the best way to travel!
When we went to Singapore, we thought of visiting Malaysia too since it's very near to the country.
By the time we had the chance to have a very exciting escapade back then, we booked through Air Asia airlines to fly to Kuala Lumpur and Tiger Airways to go back to SG.
Air Asia and Tiger Airways are air buses, just like the Cebu Pacific of PHL, making it very affordable to cross country anytime.
Travel from SG to KL and vice versa takes only about an hour compared to taking the train that will take 6 hours.
Time is very much valuable. You can work on how to earn more money you’ve spent everytime you travel but getting back the wasted time, is the most impossible thing.
Today I took a " Nice " Express bus from KL (to get to Singapore) at 3 pm. It reached its Singapore terminal at about 9.10 pm. I took the MRT from Little India and reached home at Yishun(Singapore) at about 10.10 pm. That is usually the time I reach home at Yishun if I took the "First Coach" express bus which leaves from Bangsar in KL at 4.30 pm. Tired, wasted time and I missed a family dinner gathering...And the reason I took the Nice bus at 3 pm was to reach home early. Very frustrating indeed !!!
I took the Nice express at old KTM station in Kuala Lumpur. I thought it would leave straight to Singapore. But it went around in KL/Selangor...to KL Sentral, then to Salak Selatan (I think) and when it finally got to the highway to Singapore it was almost 4 pm. They should have been honest and informed me that they will be picking passengers from all over and will leave for Singapore only after that. I would have taken another express. No point having all the frills without realizing customer's service satisfaction.
I would have certainly taken First Coach. This service maintains it's schedule, good service...and it is certainly much cheaper. No wonder they are always running Full.
there are lots of Buses plysing the Singapore-Kuala Lumpur and vice Versa Route and it depens on the type of bus you want. Average Fares for economy sleeper seats is $ 20 and the trip usually lasts 5 hours with rest stops along the way.
SINGAPORE - KUALA LUMPUR 9.00 AM, 12.00 PM,
1.30 PM, 3.00 PM,
6.30 PM, 7.00 PM, 7.30 PM (Fri Only)
Address of the Sri Maju Bus is: No. 01-17 Woh Hup Complex (Golden Mile Complex)
Beach Road, Singapore 199588
Tel: (65) 62934160, 62948228
We had to get to Kuala Lumpur from Singapore, so booked the Aeroline Coach service. Their office was in the Cruise terminal, which was great for us, as we were arriving here by ship.
We booked our tickets online, and got to choose our seats as well, that was great, we got the front one upstairs, with good views. The service was excellent, seats were very comfortable, meal, good. Would recommend this company.
During our trip to Singapore,we decided to go visit KL as well, we took the Aeroline coach bus and we had a nice and comfortable trip. Its a double decker luxury bus and they have a lounge with a tv just in case you get bored sitting on your designated seat. If you're coming from Singapore to KL, it's best to get a one way ticket from Sin-KL and get your return ticket from KL coz it's a lot cheaper. We paid $32 (USD)/person from Sin-KL and we booked the return ticket in KL for $16 (USD)/person. You can book your tickets online just go to www.aeroline.com.sg for your SIN-KL ticket and then go to www.aeroline.com.my for your KL-Sin ticket. From Singapore you board at the Harbourfront Center, it's in a mall which is also beside the Vivo Shopping Mall. In Kl, you get down Corus Hotel which is very near The KLCC or The Petronas Twin Towers.
Service Centre at Corus Hotel, Kuala Lumpur Tel. No : (603) 2164 9611
/ 22 Fax No : (603) 2168 8633
Service Centre at HarbourFront Centre, Singapore Tel. No : +65 6341
9338 Fax No : +65 6278 1239
Aeroline is one of the coach company that operates the route from Singapore to Kuala Lumpur.
The arrival/departure point in Singapore is Grand Copthorne Water Front Hotel and Harbour Front Centre (Car Park beside Singapore Cruise Centre).
The arrival/departure point in KL is at Corus Hotel, Jalan Ampang which is next to KLCC LRT and 1 utama Shopping Centre, Petaling Jaya (next to Giant entrance).
Aeroline is highly recommended as it does not arrive/depart from the usual Puduraya Bus Terminal or Golden Mile Complex.
KL/PJ - SIN RM80 (one way)/RM160 (round trip)
SIN - KL/PJ S$47 (one way)/S$94 (round trip)
Transnational Ekspress operates at Lavander Street, Junction Off Bus Station Kallang Baru.
Executive Class departures (9am, 5.30pm, 6pm) from Lavendar St.
The arrival will be at Malaysian Tourism Centre, Hentian Duta Terminal.
Economy Class departures from 8.30am and the last coach is at 11pm.
The pick up point is at Lavender Street and arrive at Pudu Raya Bus Terminal.
The NICE/Plusliner company is a reliable,clean and comfortable coach company. We have heard that other cheaper bus companies do not fit these three points. We boarded the 24 seater coach in Kuala Lumpur in the heart of town at the KTMB Railway Station Building, Jalan Sultan Hishamuddin 03-22721586. The arrival point in Singapore is at the Copthorne Orchid Hotel, 214 Dunearn Road, Singapore 02-62565755. There are many departure times during the day and night. Tickets are purchased at the terminus. In December 04, the ticket from Kuala Lumpur-Singapore was RM$60/adult. In Singapore, the ticket from Singapore to Kuala Lumpur was S$37. We checked in an hour before the departure time and we were offered free refreshment at the terminus. The seats are spacious and can be reclined. We were given bottled water and a light snack of noodles for our journey. There was a video shown during the journey. There was also a stop along the way at one of the freeway rest stops for us to go to the toilets/buy refreshments/walk around. The journey went via the second causeway at Tuas in Singapore and took 6 hours. There was no queue at this causeway.
It is more economical and time saving to travel from Kuala Lumpur to Singapore by coach as you save on your transfer cost from hotel to airport (about RM$80/taxi), airport departure taxes, air ticket, transfer cost from airport to hotel (about S$17). Also consider the following:
the time it takes to get to the airport 1 hr
check-in time 1.5 hrs
fight time 1 hr
clearing customs/collect bags 1 hr
transport from airport to hotel 1 hr
There are many bus services running between Singapore and KL. This is one of the better ones - Aeroline Bus Shuttle. Check out their website. Their pickup points are very well-located.
In Singapore, they are at the Grand Copthorne Water Front Hotel which is at Kim Seng Road, 7 minutes by car from Orchard Road. (Aeroline used to depart from Asia Hotel at Scotts Road, but have moved to the new location recently).
In KL, they are located along Jln Ampang / Corus Hotel, a short walk from KLCC and Petronas Towers.
Prices are reasonable, and first class service.
I bought 3 tickets for my wife & 2 kids via easibook.com about a month ago. The bus (operated by Sri Maju) was scheduled to depart from the Terminal Bersepadu Selatan (TBS) in Bandar Tasik Selatan (Cheras), KL at 3pm on 6/2/11. It is a new integrated transportation hub, linked with LRT and KLIA express. The terminal is well equipped but the operation has further room for improvements. They obtained their boarding tickets from the counter at Level 3 and headed down to level 2 for boarding. Unfortunately, they waited for 2 hours at the platform and no official announcement was made on the cause of delay. For KL-Singapore trip (by road), I still prefer First Coach. The buses are clean, depart on time and the drivers are relatively professional.