Taxi's really ripped us off most of the time we were there.
Because we did not know where we were or how far the travel was, we didn't know what the fare should have been.
I will give you an example:
Our hotel was literally 2 streets away from China Town. At the time we did not know this. We caught a cab from our hotel to China Town and it took about 10 minutes to drive there, the driver took advantage of us not knowing our surroundings and kept driving around the block and other places, then he finally took us to China Town. The Cab fee was $20 something dollars. A few days later my husband went for a stroll to explore, he discovered that China Town was only 2 streets away and got very angry!
Singapore has tolls for certain streets that you go on, so if you drive on a main street, there is an automatic E-ticket style machine that adds the toll to the cab fair. Be careful that they do not go under them on the same street twice (if they go around the block etc and back onto the same street) otherwise it can be quite an expensive cab ride!
To keep costs down, make sure before you catch the cab, ask the hotel reception or concierge how much it should cost to get from the hotel to where ever you are going. That way you know how much approximately it will be before you go. Some cabs you can arrange a price before you get in (it’s the safer way I think)
As a Singaporean, I feel very ashamed to have to post this warning to all potential tourists to Singapore. Over the recent months, there has been an increased incidence of cheating by taxi drivers targetting tourists, especially Caucasian tourists. Common tricks that these rouge taxi drivers employ are:
1. A taxi tout approaches a tourist at a taxi stand saying that he can get you a taxi without you having to join the taxi queue. He will quote a ridiculously high price of S$25 - 30 for a 10 minute ride. These taxi touts usually operate from areas frequented by tourists eg. Boat Quay, Clarke Quay, Orchard Road area.
2. At Changi Airport, you can hire a limousine taxi for S$35 to any destination in Singapore. Some taxi drivers will approach you in the arrival hall area and offer to take you to your hotel for S$30.
In Singapore, taxis are required by law to turn on the meter when the passenger boards the taxi. Negotiation of the fare prior to boarding is illegal. The taxi driver is obliged to drive you to your destination by the shortest route even if it is a short distance. The taxi driver is obliged to issue you with a receipt if requested.
If you are approached by a taxi tout or if the taxi driver refuses to go by the meter, do not use the taxi. There are many more taxis waiting at taxi ranks. If you are overcharged, note down the taxi licence plate and report the incident to the Land Transport Authority (LTA) at 1800-2255582.
In recent months, there has been an increase in complaints among tourists of taxi touts and dishonest taxi drivers eyeing foreign Caucasian tourists at popular tourist spots like Boat Quay, Clarke Quay, Harbour Front, Orchard Towers and other places. Typically, a taxi tout will approach a Caucasian tourist `Taxi sir? I can help you. No need to wait. Where are you going?' The price quoted will be 2 - 3 times more than the metered taxi fare. Some taxi drivers will refuse to charge by the meter but insist on a flat fee of S$20 - $30 depending on your destination. Some taxi drivers will announce extras after the ride. The only extras that you have to pay are clearly stated in the fare chart inside the taxi eg. airport surcharge, Electronic Road Pricing charge, Central Business District charge, midnight surcharge.
Always take a taxi from a taxi stand. Never agree to take a taxi from a tout who promises you to cut the queue. Taxis have to pick up passengers from designated taxi stands and no one is allowed to solicit on behalf of taxi drivers. When you enter the taxi, the taxi driver must turn on the meter. If he refuses to turn on the meter, get out of the taxi, note down the taxi license plate and lodge a report with the Land Transport Authority (LTA) at 1800-2255582. Likewise, you should only pay the approved surcharges as detailed in the chart displayed inside the taxi. If you are being overcharged, threaten to lodge a complaint to the LTA.
recently there has been a few cases of dishonest taxi drivers touting at major tourist spots.they are charging unbelievable prices to unsuspecting tourists.
it may be a common scene around ourregion where drivers and passengers negotiate a price to drive them somewhere but here in sg,all taxis MUST use their meters.
so if u come across a taxi who wont use his/her meter,just simply refuse and flag another taxi that will.