Booking for Tours on-line for Guatemala trips
I called travel agencies I saw on-line and decided that the one who responded quickest whenever I had a question would be the one I would choose. After I emailed, I got a quick response from Alejandro Tez of Turansa Tours. His email was clear and I asked questions and he answered within 24 hours. My next test was to see if they answered their phone calls, and I did get to talk with him. And my tours in Guatemala were all well-arranged and very professionally handled. The vouchers are sent by email but the originals were given to me once I was picked up from my hotel during my first tour. I also make sure that the agency has a 24 hour hotline and Turansa did have a 24 hr phone at (502) 5651-2284. They do have a nice website at www.turansa.comI even got to meet Alejandro Tez himself when I went to Antigua since the driver had to go to the office first (5a Calle Oriente #10-A Tels (502)...











