Value-added creep or how to irritate a customer
There is an establishment on the outskirts of Kingstown that offers apartments and rooms at a very competitive price for the pricy Caribbean - Bay Hill Apartments. Well, this is only the beginning of the story. Once “attracted” as a fly on dead meat, with promises of cheap add-ons, the spiral starts to unravel. Due to its remote location in relation to downtown area the deal includes rides to town when customer feels like it. No, it is the other way around, when the boss, your landlord can match the guest’s desire with his needs. This might include banking and all sorts of other operations since his office of yet another business is located in town. Or if the promised ride out of town to major landmarks has to be materialised but is inconvenient to the guide-cum-chauffer-cum-deputy CEO and son, he suddenly feels unwell and the whole enterprise is put on hold for another day, may be. Later in the evening the guest might decide to take advantage of additional service such as dinner on the premises of the apartment building. Everything is fine and even great because the owner decides to join you, the valued customer, with a complementary bottle of wine to celebrate the occasion of having you around, one of the few guests, and other things not so clearly identified. The bottle is opened, wine flows, chit-chat reveals his enormous achievements and then he moves on with the rest of the contents of the bottle to the next table where his business buddies are sitting. The impression of his magnanimity and generosity is overwhelming. But wait a minute, a day that is. When payment time comes and the money is collected by the cook who had negotiated the whole “event”, she declares that she is new to the business, made a mistake and instead of the original amount you have to pay 50% more. This development is difficult to stomach but good manners dictate not to make fuss and pay as required. Meanwhile by some chance of celestial making the guest or shall we frankly call him the guinea-pig, has noticed in the local downtown supermarket that the bottle of wine that supposedly came from the owner’s “cave” is available for the exact amount as the difference between the two dinner prices. Holy cow! This not-so-budding entrepreneur made the poor guinea-pig pay for the wine he and his friends consumed! The consolation must be that they did it in honour of the guest’s good fortunes. The redeeming feature of this place is that it is good in the capacity of an airport hotel with its proximity to the airstrip and the “included” rides to and from it. The rest is either pure hassle or superb manual to the intricacies of Caribbean tourism.
- Jungle and Rain Forest
- Budget Travel
- Casino and Gambling
mobile phones and no bakery shops...
in supermarket - and here in Kingstown there is one on the side of the market - next to packed commodities like flour, rice, sugar you can find some bisquits, crackers, canned meat and chips - pay attention there is an inviting orange one with a sun on the package which tastes almost of nothing as, I was said (with an hold laugh of whom told me), that it's for young children with that typical taste for babies... but all not commodities are imported as at St. Vincent you can find cable TV and kitchen equipped with lovely household appliances, almost everyone has a mobile but bakery shops are only in capitals and deli shops are not foreseen beacuse all tends to be homemade...
and forget to find fresh milk: lots of cows which are milked for the need of the owner not for marketing it...
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