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Le Relais de Chambésy, Geneva, Switzerland: Service here is not at all up to scratch
This restaurant has recently changed hands, and is now owned by the Domaine de Chateauvieux.
Went there today for lunch to try it out. Elegant atmosphere but slow and inefficient service, even though the restaurant was far from full.
The waiter didn't appear to have a lot of experience.
We arrived at 1 p.m., and waited and waited. We had ordered the plat du jour, which included a salad and dessert. For our main course we waited until 2:30 p.m., which really was too much, regardless of the elegant table ware and surroundings. The waiter muttered something about a "technical problem". Fair enough. Things do happen. We could understand that. But wouldn't decent hospitality require that the guests be offered something in compensation? Nothing was offered. Not even a coffee.
When it finally arrived, the fish dish was interesting and tasty, and good value for money. The open wine, too, was good, but we found 7:50 CHF per decilitre to be rather too much for a fairly ordinary, but good, local aligoté.
I won't be going back or recommending the place.
Its general pretentiousness is deflated by the lack of the kind of service that the prices would warrant.
Le Relais de Chambesy: Summer evening overlooking Lake Geneva
Relatively small but elegant place, with popular Bistrot and more formal Restaurant. The Bistrot serves an excellent Plat de Jour Daily lunch nebu) at CHF 20, sometimes also in the evening, the restaurant is more suited for a business lunch or a birthday dinner.
Favorite Dish: High quality beef or fish dishes, good selection of starters and desserts.
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