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Lauder's: Poor and Rude Service
On a visit to Lauder's Sauchiehall St Glasgow, the pub was busy but i would not say overly busy as I have visited thsi establishment many times...
On ordering food and a drink at the bar .. I asked that someone clear the table my friend and I were sitting at ... I was clearly told this would be done in time as there were people ordering drinks! The table had several tumblers used and used sauce sachets, money and split drinks.
The bar man Iain was rude and tried to make out I asked for the impossible, I said if the talbe was not cleaned by the time my meal arrived I would not be accepting the food and would expect a cash refund.. At this his body language the look on his face comments to customuers was totally unreasonable... He proceeded to the table, when my friend tried to speak to him hes was rude to her, she knew nothing of what had happened at the bar .. his remark to my friend was ask her ...
On his return to the bar he proceeded to keep me waiting for my change whilst he went to discuss the matter with someone else ...
Is this the way to treat customers..
I was paying for a service and the service was very poor ...
I could not fault the food when it arrived ....
Favorite Dish: Fish and Chips
Lauder's: Cheap and good Scottish food
At Burger King across the street you get a menue around 4 pounds, add about 1 and you get proper food in this pub/restaurant. After you're done in the small restaurant section you can move out to a cozy pub and perhaps watch some sport on the big screen tv. The pub is pretty crowded (laying on the main shopping street and all) but in the restaurant in the back it's more quiet.
Favorite Dish: Their Haggis, neeps and tatties and their Steak Pie is great! I can also recommend their beef, lasagna and chicken. But try the Scottish dishes - you'll be suprised how good they are!
Notable: The Swedes will recognise Haggis like fried "poelsa" except haggis is more spicey. It's Good!
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