Alberta food service inspection should shut this place down!
On a day trip to Waterton with my son, daughter in law and 3 month old granddaughter, my husband and I thought it would be nice to treat everyone to dinner while in Waterton....after some discussion we decided to eat at ZUM'S Eatery and Mercantile.....Worst decision we have ever made....
Once inside the restaurant and sitting down having placed our order we spent the next while waiting on our food which was served quickly but during the time waiting we spent all our time and effort trying to shoo the flies off the baby, our beverages (hot chocolate and pop) and ourselves....if that wasn't bad enough once our food arrived we barely managed to get to eat any before even more flies seemed to settle on our food to the point where we had to give up on eating our dinner because we couldn't tell where the flies ended and the food began and after the amount of flies walking all over our food who would want to put it in their mouth and eat it...
When we spoke with the waitress prior to our food's arrival about the fly problem her response was there is nothing we can do.... but after getting our food and finding that we were not going to be able to enjoy our dinners because of the massive amounts of flies i once again informed the waitress and her response was "we won't charge you for your drinks" ..... seriously? I insisted on speaking with the manager who was intent on ringing through our bill which had meals on it that started at $17.00 and went up from there....and to make matters worse my daughter in law and I both had chicken and ended up with food poisoning...
When discussing the situation with the manager her opinion was once again "what can I do? there is nothing else I can do ...... we have spent $500.00 on fly zappers and you can hear them go off constantly when we shut down at night....so what else can be done? shut down the restaurant because of the fly problem"... I can give multiple suggestions if they want to stay open....1st would be close the door and run the air conditioning rather than leave the door wide open and if you can't afford to run the air conditioning then splurge on buying a screen door so that there is something to stop the flies from getting a warm welcome and 2nd would be get the fly sprayers that other restaurants use and for some reason they seem to work... because if that is what is going on in the dining room then heaven forbid what is happening to the food in the kitchen....
BUT MY BEST SUGGESTION IS HAVE THE FOOD SERVICE INSPECTION AGENCY DO A THOROUGH INSPECTION AND UNTIL THEY COMPLETE THEIR INSPECTION FOR THE GOOD OF YOUR HEALTH AVOID THIS PLACE LIKE IT IS SPREADING THE PLAGUE BECAUSE BASED ON THE NUMBER OF FLIES THEY ARE QUITE CAPABLE OF DOING JUST THAT!
THIS PLACE SHOULD BE SHUT-DOWN IMMEDIATELY!!!!!! McDONALDS HAS BETTER FOOD QUALITY GUIDELINES AND PRACTICES AND THEY ARE NOT ONE OF MY FAVORITE PLACES EVER......
Favorite Dish: I WISH I COULD SAY I HAD THE OPPORTUNITY TO TRY A DISH THAT WAS NOT FLY INFESTED....BUT IT DIDN'T HAPPEN
Frank's serves really great Chinese food. The decor is typical plain-jane cafe style, but what it lacks in atmosphere it more than makes up for in taste! They serve Chinese and American dishes and a good breakfast. This is one of the cheapest places to eat in the park.
Unfortunately, Frank's is no more..... :(
Favorite Dish: We go here for breakfast a lot when in Waterton.
Also love the Chinese food - it's great!
We went over to eat the buffet breakfast at Waterton Lakes Lodge because it was recommended to us at Crandall Mountain Lodge. They offered a Senior price of $10.50. We were there about 8 AM and a tour group was just finishing up, so we were asked to come back in a half an hour. Coffee was included in the buffet and we were seated by the fireplace.
They had a large platter of fresh fruit, pancakes and waffles, bacon, sausages, good fried potatoes, hot and cold cereal and juices. They also offered breakfast muffins, toast and bagels. The wait staff kept the food replenished and were friendly and helpful.
We ate plenty so we were all set for a day of driving in Glacier National Park on the Going to the Sun Road. I would recommend this place for a good buffet breakfast at the most reasonable price we encountered on our entire Canadian trip.
Favorite Dish: We enjoyed the fried potatoes - just like home.
There is always a line up out the door and down the sidewalk on hot summer days! They sell both hard and soft ice cream and frozen yogurt in a wide selection of flavours. This is also one of the few places where you can still buy a chocolate malt.
Favorite Dish: The waffle cone sundaes are out of this world!
The dining room at the Prince of Wales Hotel is open for breakfast, lunch and dinner. They are also quite famous for their traditional afternoon tea, served in the lobby area of the hotel. The food here, really, is not well-known for its quality. I have heard that the tea is nice albeit a bit spendy.
The views from the dining room and lounge are spectacular. If you aren't interested in splurging on a meal here, at least pop into the lounge for a drink so you can take in that view.
The Tuscana is downtown. They have a fine dining restaurant as well as an outdoor patio.
The menu includes traditional Italian staples such as bruschetta, a variety of tempting pastas and sauces, as well as steak chicken and seafood dishes.
The service is generally top-notch here.
Favorite Dish: Chicken Parmesan....... yum!
The Fireside Lounge in the Bayshore Inn is a more relaxed spot to have a drink and a light meal, versus the dining room at the Bayshore. The decor is really 60's original, but the food makes up for the atmosphere!
The menu features an assortment of appetizers, salads, burgers, steak and pizzas. And don't forget a cold drink to wash it all down. It's the perfect way to end a day of hiking.
Favorite Dish: I opted for my old stand-by: a burger loaded with mushrooms. Good!
This fully licensed fine dining room overlooks Upper Waterton Lake. This is a full service restaurant, serving everything from crab cake appetizers to soups to salads to steaks, seafood and lamb.
They are also open for breakfast and lunch, and have a great selection of items to choose from, including pizzas.
Favorite Dish: I've only eaten here once. I had a steak, and it was very nice.
This is a great place to pick up a bagged lunch for your hike or fixings for a wonderful picnic lunch. They have an assortment of freshly baked goodies, sandwiches and light meals, perfect for when you don't want too much.
If you love chocolate as much as I do, then Welch's Chocolate Shop is one place you have to stop! Featuring hand-made chocolates and fudge, ice cream with home-made waffle cones, a variety of rare and unusual candies and REAL Canadian maple syrup!
They also have a shop in Banff, by the way.....
Favorite Dish: Nobody's ever made a chocolate I didn't like....... but my favorite has got to be the fudge!
Subway, for those of you who have never been to one, is the home of the best sub sandwich you will find anywhere. You have your choice of several different types of bread baked fresh daily. Select the sub you want and then you have your choice of cheese, vegetables and sauces to adorn it. You can even get your sandwich toasted, if you like.
They also have really great cookies.
Favorite Dish: The chicken bacon ranch sub on italian herbs and cheese, toasted, with ranch sauce.
Zum's serves breakfast, lunch and dinner. The food here is pretty run of the mill - traditional breakfast dishes like pancakes and omelettes, burgers, fish & chips, sandwiches, pork chops, etc. But although plain and simple, I must say I've never had a bad meal here.
Favorite Dish: The pork chops are always very good (a favorite of my ex-husband) and I really enjoy their reuban sandwich.
Even those who do not stay at the magnificent Prince of Wales Hotel can still experience this very special historic property and its incredible views by having a meal at their restaurant, the Royal Stewart Dining Room.
Karen and I enjoyed an early dinner there on our first day at Waterton Lakes, and breakfast the next morning. The view from our table was spectacular. The only problem is that, sitting at a sunny window, the house flies buzzing about our table were a considerable annoyance. I do not know if this is a constant problem at the restaurant. Perhaps the flies are worse in late summer, or we were just there on a bad afternoon. Also, since the building is not air conditioned, maybe the the doors were left open too much to let in fresh mountain air - and also flies in the process. For the price we paid for our meal it seems they could do something to remedy the problem.
Favorite Dish: I tried the Shepherd's Pie because the menu said it was a local specialty. It was good, but not as good as the Shepherd's Pie Karen sometimes makes at home. The presentation of the food and the service were excellent.
The following morning we enjoyed the breakfast buffet. It was very good with lots of choices, although a bit pricey for breakfast. Still it was worth it just to be able to experience the ambiance of this remarkable place. .
After our late afternoon hike to Lower Bertha Falls in the mountains directly behind Waterton Park, we took another stroll downtown to see what the evening ambiance was like. Checking out the various restaurants as we went, Zum's seemed to be a very busy place and it also had great decor and outside seating. For some reason, a lot of people seemed to be eating inside, so we did not have any wait at all when we said that we would like to sit on their deck, with a view of the activity of Main Street, just in off the lakeshore.
Favorite Dish: We decided that a shared meal would do the trick if we combined our two choices. I went with an order of 10 Chicken Wings in Teriyaki sauce (Hot or Regular also available), served with raw carrots and celery. Sue ordered some great Potato Skins with cheese, bacon bits, green peppers and sour cream dipping sauce. It was an excellent meal as we alternated off each other's plates, while sipping very good Canadian Sawmill Creek glasses of red and white wines (total costs were C$35 with a tip, ~US$31) There was a nice warm breeze blowing and it was a great atmosphere as the sun slowly dipped in the sky. Staff at Zum's were very friendly and efficient as well, and we even got into a great conversation with two of them who had also visited Mendoza, Argentina in the Andes. We came back here again on our final night in town - why argue with a good thing?
Our first restaurant meal in Waterton Park came on our second day in town, after a morning drive out the Red Rock Parkway and small hikes on the Red Rock Canyon Loop and Blakiston Falls trails at the end of the road. It was about 2 PM by the time we returned for a stroll around the town checking out restaurants, and New Frank's looked to be up to the task. It was not very busy when we entered their large and well-lit dining room, nothing fancy but clean and functional looking. Service was very fast, as we took a seat by the large windows opening out onto the downtown area.
Favorite Dish: I had a desire for some international flavours, so ordered the Chicken Satay on Vermicelli dish (US$9). It was not quite how I had pictured a satay dish, but served with Bok Choy, onions, and orange/red/green Peppers it was very tasty! Sue also enjoyed her traditional Club Sandwich with french fries. Being in a Rocky Mountain national park, I simply had to have a British Columbia-brewed Kokonee Glacier beer to get the trip off on the right foot, while a glass of chilled white wine served Sue admirably. The total cost of the meal with a tip was ~US$30. Our waitress really knew her stuff. When I asked her to take a photo of the two of us, she tried a couple of different angles as she looked through the viewfinder, but said there was too much backlight for a decent shot. I told her to shoot anyway - she was right (second photo)!!