Be very careful to check your visa slips or use cash. At Tanzanite Solidaridad Av 5 Sur Lt 2L1 agent Macario. While being distracted by attempt at another sale, added a zero to the pesos on the slip which we missed and so allowed the transaction. Visa was sympathetic but is reporting this sort of dishonesty a lot. Don't shop this store but do enjoy the atmosphere of Playa del Carmen and see this sort of thing an expensive adventure to your trip.
Written Jan 11, 2012
OK I am a stupid gringo who should have read some travel tips before I went, but I am putting my ego aside and telling this story in hopes it helps someone. Knowledge is power:
I pulled into the PEMEX in our VW Jetta rental car with half a tank of gas. I don’t have the exact address of this station, but it was in the Xelha area and there was a scuba shop with the sign “Mares Scuba System” in front of it. The station is on the west side of the highway.We were going to be driving a lot that day and did not want to get close to empty. Immediately 3 men and 1 woman attendant came up to the vehicle, and I simply asked them to fill the tank. My wife and two kids got out of the car and went to the “Extra” mini-mart to get some snacks and I stepped out of the car to stretch my legs. The female attendant was very friendly and began asking me if I spoke any Spanish and joked with me, etc. Then one of the men asked me to open the hood of the car, so I did. He then checked the oil and showed me that it was about ¾ of a quart low. I would normally not worry about that, but since I was going to be driving my family on unfamiliar roads in an unfamiliar car all day I agreed to purchasing a quart of oil. He put about half the oil into the engine and handed me the half empty bottle.
Then the female attendant came over and said the total was 670 pesos. That seemed extremely high to me, but being the first time I had purchased gas in that area I was not sure how much to expect so I gave her the cash.
To make matters worse, I then joined my family inside the Extra mini-mart and was charged 275 pesos for one six pack of “Barroletos” beer along with two small bags of potato chips.
We left and began driving south on Federal Highway 307 and I began to convert the amounts in my head and realized that we had been overcharged for both the gasoline and the items in the store. By my estimation we should have paid no more than 200 pesos for the gas (including the oil) and no more than 130 pesos for the beer and potato chips. This means they overcharged me approximately 615 pesos, or almost $50 U.S!
I have travelled to Mexico on five previous vacations with my family and never had this happen at any other time in any other location. If I have any problems in the future, I will simply lock my car and leave it in front of the gas pump and call the local police. This is not nickle-and-dime it's robbery plain and simple.
Written Oct 27, 2011
We rented a car through the Mayan Palace resort with Alamo Car Rental. We got about 5 km sounth of the resort on the main highway when we needed to slow down for the speed bumps on the highway and discovered the car had no brakes. My husband frantically tried to stop the car but it would not slow down. We rear-ended a taxi doing about 70 km per hour. We were all wearing seatbelts so there will be no long term injuries to anybody in either car, however, the experience was very traumatic, especially to my husband who was driving. It wasted a few days of our vacation while we recovered from our injuries and our now seeing a chiropractor to help get our backs straightened out after the impact.
It took several days to finally speak to the Cancun manager who was apologetic and said that our credit card would not be charged (I should hope not!!). Now 6 weeks later there is a charge on our credit card from the hotel for about $5,000. We have disputed that with the credit card company and it is flagged as fraudulent. So much for their attempts to lure tourists back!
Written Oct 11, 2011
A few weeks ago, a man with a US accent, on 30th av outside Walmart asked me if I spoke english. He then told me a long story about how he had visited Tulum and lost his wallet and could I give him some change to get back to Cancun. I didn't have much change but gave him about 50c. Yesterday he stopped me in Av Juarez with a similar story, but this time I said I'd already heard it and I was calling the police. He scampered fast, but please beware, this man is obviously not genuine. DO NOT give him any money and call the police if you possibly can.
Written Jun 27, 2011
If anything, reports of the war and affiliated terrorists acts in many parts of Mexico go unreported or under-reported in the international media. The situation is worse than you can probably imagine. The part of the country you're asking about, though, with the exception of some isolated incidents at Cancun, has been mostly spared. Playa del Carmen is an area, though, where reports of the rape of women tourists have been made and I believe the U.S. and maybe other governments have issued cautions or warnings about that.
Written Apr 12, 2011
If you go to Playa remember this place never ever to hire a car from there, AMERICA CAR RENTAL. I rented an All inclusive 0 deductible colision assured car in spanish "Covertura TOTAL, TODOS LOS SEGUROS" this means I am covered in anycase and I payed in advance for it, everything was OK until a mexicano crashed his car against mine from behind, when he was trying to overpass me in a forbidden place he marked the road with a 16-18 meters tire mark on the pavement. Anyway the police made a report and delivered I was guilty, nobody knows why, but of course the mexicano has no insurance at all. I lost the whole day dealing with the police and the rental company after four hours sent us a man that payed the mexicano as he resulted with no charges at all. I thought that was all caude I was fully covered for all. Once at home the rental company chargeg me 400$ for the damage. But now they do not answer to my enquiries. NEVER GO TO AMERICA CAR RENTAL.
Updated Apr 4, 2011
The Riveria Maya is safe for those who use common sense. You can buy drugs on the streets of any city in the US and Mexico is no different. Pay attention to what you are doing. Don't be stupid and you'll be fine. Learn about the culture and enjoy the beauty of the country. Treat them right and remember that you are a guest in their country. Have fun!
Written Feb 23, 2011
When walking around the main shopping area on 5th Ave you will be hassled quite alot. I noticed guys just selling hammocks normally on the side of the path or road. Once you say no thank you for a hammock they offer you something for your nose or some stronger. They are offering you drugs. I got asked 3 times in one shopping trip out in around 3 hours. Some off these guys have a face full of tattoo's and some just look abit ruff which can make some people feel unconfortable. Just a warning to stay away from these people as you never no what they are really selling you. Plus i am not sure on the drug laws in Mexico but i am lead to believe its quite harsh.
Written Aug 31, 2010
We had been warned about this before going to mexico but got warned again by the travel company rep. Men in the airport will get a trolley and offer to carry your suit case to the bus or to the check in area, then you pay them around $5 or $10 which yes is great and worth it i believe. But now the men have started to say $50 or even $70 we got told which is stuiped money for moving your cases a few hundard meters. Our rep told us one asked for $70 a few days before and got it because they had done the work and the police said they had to pay it. My adivse is to say no thank you and walk on by with your cases in your hand. I wouldn't fall for this as i don't like people touching my suit cases in an airport unless its being checked in. Help this saves some one money.
Written Aug 25, 2010
There's been a ton of press rwcently about the drug lords in mexicozn and playa is no different. While I felt perfectly safe downtown, I was approached by tons of drug vendors and seedy characters. Just use common sense and don't get yourself into precarious situations, but still be on the lookout.
Written May 25, 2009
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Reviews and photos of Playa del Carmen attractions posted by real travelers and locals. The best tips for Playa del Carmen sightseeing.

There's been a ton of press rwcently about the drug lords in mexicozn and playa is no different. While I felt perfectly safe downtown, I was approached by tons...
22 members live in Playa del Carmen

Q: I am planning a 10 day trip to Cozumel in September. We'd really like to fly into Cancun, see the ruins in Tulum, stay the night...

A: America Car Rental is an affiliate of Fox Car Rental in the USA, reviews of Fox are very mixed. Not much in the way of info on America Car Rental itself.
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