US Airlines - never again!
I sent this to US Airways last year. I never recieved a reply . . .Which is what I exoected from such a bad airline.The email covers everything - none of it good.After my last trip on US Airways, US3134, 22 November to Manchester, I will never buy another ticket off your airline.Consulting your US telephone number to confirm a flight, a part of the recording was illegible. I had to stay on the line to speak to a person, so all the options I had taken were a waste of time.I know it suits you to have your customers answered by machine, but yours do not not work. You should know it does not work – this is simply a worn recording. Do you never check?And why must I now check in on a computer at the airport in Houston. You have staff stood there doing nothing. Again, defects in the system. I was asked for the destination first three letters, which are phi for Philadelphia. Your system rejected...
