A couple of trains come through here. You can board the east/west Lakeshore limited for service from Boston to Chicago. You will also find the Vermonter coming through here north and south from New York to Montreal.
We came from Boston with Amtrak's North East Direct, and went on to Montreal with the Vermonter. According to the schedule, Lakeshore Limited also runs through Springfield.
I have written about the train journeys on my general USA page, linked below.
Peter Pan Busline - Greyhound
The bus to Springfield from NY to Springfield was not so interesting but our arrival into Springfield late at night was.
The depot is a hangout for some less desirable people to put it mildly. Make sure you don't hang around.
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