Tipping, Bogotá

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My friend coming from outside...
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idrincon 21 reviews

My friend coming from outside Colombia feel usually overwhelmed by customer service... It's true. Bogotans are crazy for customer service (specially in restaurants, hotels, tourist places). Major barrier: language. Except in some areas of the city (North) it's difficult to find english speaking people. However, they will always find a way to please you !
Tipping is tricky. Local laws forbidde to charge service on bills. However is a common practice in restaurants that you will receive the 'suggested' tip included. You can refuse to pay that but... who does ? If no service is included, 5-10% is customary in restaurants. Tipping cab drivers is not usually done. But tipping hotel personnel is expected (however 1-2 dollars will do it).
Men and women are usually greeted by a hand shake. However, if you spend enough time here, you should expect women and men who meet for the second or third time to greet with a small cheek-kiss. It is used even in business enviroments. However, never take the iniciative unless you see someone doing that.

Updated Aug 26, 2002

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