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Goma Serena Hotel

8.5
Very good (118 reviews) |
Goma ·
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Jul 21, 2025 - Jul 22, 2025
2 adults, 1 room
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Goma Hotels
Goma Serena Hotel

Overview

  • pool - outdoor (kids)
  • free wifi
  • airport shuttle
  • fitness centre
  • 2 restaurants
  • spa and wellness centre
  • family rooms
  • tea/coffee maker in all rooms
  • bar
  • fabulous breakfast

Intro

Goma Serena Hotel, located approximately 10 minutes by car from Virunga Booking Office, boasts a year-round outdoor swimming pool and a fitness center.

Rooms

The Goma accommodation features 107 rooms equipped with a flat-screen TV with satellite channels as well as a mini bar fridge, coffee and tea makers. Air conditioning are featured for guests' comfort. Offering such amenities as a hair dryer and dressing gowns, the bathrooms also include a tub, a separate toilet, and a shower. A lake view is offered in all rooms.

Relax

The onsite facilities also include a sauna and a garden terrace.

Location

Be sure to visit Paroisse Saint-Esprit 2.6 miles from the 5-star hotel.

Eat

The à la carte Rumoka Restaurant restaurant in the Serena Goma offers dishes for dinner. Guests can relax at the on-site terrace bar. The bar area includes a lounge and a terrace.

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Rooms

Deluxe King Room
Room size: 35 m2
Max capacity:
Deluxe Twin Room
Room size: 42 m2
Max capacity: +
Superior Double Room
Room size: 45 m2
Max capacity:
Junior Suite
Room size: 55 m2
Max capacity:
Executive Suite
Room size: 70 m2
Max capacity:
Show rooms

Facitilies

Facilities

  • Flat-screen TV
  • AM/FM alarm clock

Rooms

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Dining facilities

  • Restaurant
  • Poolside snack bar
  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance

Relax

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services
  • Fitness centre
  • Aerobics

Activities for Kids

  • Cots
  • Children's pool
  • Children's play area

Reviews

Tourist VR

90 /100 (69 reviews)
8.1 8.1 /10 (98 reviews)
8.5/10 Very good (118 reviews)
Write a review

Categories

  • Cleanliness 9.2
  • Comfort 9.2
  • Facilities 9
  • Location 9.1
  • Total 8.6
  • Value for money 7.9
  • Free WiFi 8.5
M

Monique

9.6/10
The room was clean and had all I needed, including tea and coffee. The breakfast was fantastic, and the staff were incredibly professional and friendly. They helped me organize a trip, which made my experience even better. The pool and gym facilities were nice and well-maintained.
J

Jenny

9.6/10
We loved the cleanliness of the hotel. The staff were incredibly helpful, especially at the Front Office. The breakfast was delicious and offered plenty of options. The location was great, making it easy to explore the area.
B

Barbara

9.6/10
I had a fantastic stay at the hotel, and what stood out the most was the excellent staff, particularly Yves, Tinah, and Sarah. The cleanliness of the rooms was impressive, and I appreciated the thoughtful in-room amenities like tea and coffee. The breakfast was brilliant, and the dining options at the hotel restaurant were quite satisfying, making my overall experience very enjoyable.
S

Stephen

9.6/10
The front desk team, especially Yves, Tinah, and Sarah, went above and beyond to assist us, including helping organize our volcano trip. The breakfast options were delicious, and the hotel facilities, including the pool and spa, were top-notch, providing a relaxing atmosphere.
W

Will

9.4/10
The staff truly stood out, especially Yves, Tinah, and Sarah in the Front Office, who were more than willing to assist us with our volcano trip. The breakfast was delightful, featuring a variety of delicious options, and we loved the hotel’s amenities, including the relaxing pool and well-equipped gym.
i

irene

9.8/10
I had a fantastic experience at the hotel, enjoying the cleanliness and excellent facilities. The pool and spa were relaxing, while the breakfast spread was nothing short of brilliant.
G

Gavin

9.4/10
We loved the hotel's fantastic location and the cleanliness of our room, which had all the essentials for a comfortable stay. The staff were incredibly professional, especially at the front desk, and they were always eager to assist us. the breakfast offered was brilliant, providing a great start to our day, and the other dining options in the hotel restaurant were also quite good.
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  • 1. Lake Kivu 3.36 km (2.09 mi.)
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