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Hotel Unknown

8.7
Excellent (472 reviews) |
Merida ·
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Jul 20, 2025 - Jul 21, 2025
2 adults, 1 room
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Overview

  • outdoor swimming pool
  • free wifi
  • family rooms
  • non-smoking rooms
  • restaurant
  • room service
  • bar
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Rooms

Standard King with Garden
Room size: 33 m2
Max capacity: +
Standard King With Private Pool
Room size: 35 m2
Max capacity: +
Double Standard With Garden
Room size: 42 m2
Max capacity: +
Double Standard With Private Pool
Room size: 38 m2
Max capacity: +
Master Suite With Garden
Room size: 54 m2
Max capacity: +
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Facitilies

Facilities

  • Flat-screen TV

Rooms

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture

Dining facilities

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Services

  • Room service
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Relax

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Activities for Kids

  • Children's menu

Reviews

Tourist VR

97 /100 (299 reviews)
8.4 8.4 /10 (383 reviews)
8.7/10 Excellent (472 reviews)
Write a review

Categories

  • Cleanliness 9.1
  • Comfort 9.2
  • Facilities 9
  • Free WiFi 8.1
  • Location 8.4
  • Total 8.9
  • Value for money 8.8
S

Scarlett

9.6/10
I had an amazing experience at this hotel; the cleanliness was impressive, and the room was spacious and beautifully appointed. The bed was super comfortable, and the AC worked perfectly, which was a relief in the hot weather. The on-site restaurant offered delicious breakfasts and refreshing drinks, while the pool area was a lovely spot to relax during the evenings. the staff was exceptionally kind and helpful, going out of their way to arrange transportation for me.
M

Maurice

9.8/10
The cleanliness was impressive, and the staff were exceptionally friendly. The location was perfect, only a short walk from the center. The breakfast offered was delicious and satisfying. I also enjoyed the mini plunge pool after a long day.
M

Mason

9.6/10
We had a wonderful stay at the hotel, and the staff were incredibly friendly and helpful. The room was spotless, featuring a comfy bed and delightful bathroom amenities.
R

Ralph

10/10
I was impressed by the hotel's cleanliness and modern facilities, as my spacious room was not only stylish but also meticulously tidy. The location is fantastic, just a 15-minute walk to the city center, allowing me to explore while enjoying a peaceful atmosphere away from the tourist hustle. the staff were exceptionally helpful, always ready to assist with anything I needed, including arranging transportation.
W

Warren

9.4/10
The pool was a great bonus for winding down, and the staff were incredibly friendly and helpful. The cleanliness and the quality of the breakfast exceeded my expectations, making it a lovely experience overall.
B

Benjamin

10/10
The staff members were incredibly welcoming and kind, making check-in a breeze while walking us to our spacious, air-conditioned room. The location was perfect, allowing us to easily stroll to local parks, cafes, and stores within a short 15-minute walk.
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Location

Colonia Barrio Santiago Calle 53 # 559 B Y C
Landmarks nearby
Restaurants nearby
Transportation
  • 1. MEJORADA Park 1.79 km (1.11 mi.)
  • 2. Parque de Santa Ana 1.04 km (3412 ft)
  • 3. Pasaje de la Revolucion 1.54 km (5052 ft)
  • 4. Anthropology and History Museum 1.66 km (1.03 mi.)
  • 5. Palacio Canton 1.66 km (1.03 mi.)
  • 6. Santiago Park 540 m (1772 ft)
  • 7. Museo de la Gastronomia Yucateca 830 m (2723 ft)
  • 8. Plaza Grande 1.37 km (4495 ft)
  • 9. Arquidiocesis de Yucatan A.R. Iglesia el Jesus 1.02 km (3346 ft)
  • 10. Casa de los Montejo 1.42 km (4659 ft)
  • 1. Lou's Fine Cuisine 640 m (2100 ft)
  • 2. Cafe Montejo Merida 510 m (1673 ft)
  • 3. La Fogatta 980 m (3215 ft)
  • 4. Ave Del Paraiso 770 m (2526 ft)
  • 5. Lo Que Hay Cafe 650 m (2133 ft)
  • 6. Flamante Burgers & Friends 990 m (3248 ft)
  • 7. Quiche & Cakes 800 m (2625 ft)
  • 1. Ruta aeropuerto 940 m (3084 ft)
  • 2. Mini to Chablekal 1.06 km (3478 ft)
  • 3. Mini to Dzibilchaltun 1.07 km (3510 ft)
  • 4. Bus Turibus 1.16 km (3806 ft)
  • 5. Terminal Autobuses de Oriente 1.46 km (4790 ft)
  • 6. Terminal ADO Merida CAME 1.48 km (4856 ft)
  • 7. la central 1.55 km (5085 ft)
  • 8. Terminal Autoprogreso 1.62 km (1.01 mi.)
Park
Calle 57
Working hours
Open all day
Museum
Calle 60 Norte No. 299-E Revolucion
Working hours
10:00 AM–5:00 PM
Zoo
Calle 60 866
Working hours
9:00 AM–5:00 PM