Rainbow Hotel Auckland

Corner of Nelson & Wellesley Street, Auckland City Center, Auckland, North Island, 0004, New Zealand
#193 of 311 hotels in Auckland
Terrible (1.0 out of 5.0) 1 review
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Prison would be better

Terrible (1.0 of 5.0 stars)
by written on April 4, 2011

My wife had the extreme misfortune to have to stay here while transferred to Auckland for 3 weeks.
The "D" rating posted for the restaurant should have been a clue as to the quality of the hotel in general.
Hot water - sometimes. Most days she had to take a cold shower before work.
Bedding - hotel wanted an extra $20 a day for clean sheets. Not getting clean sheets everyday would have been o.k for a one night stay but not for an extended period.
Towels - not changed except by mistake. If this had not happened 2 times then the towels would have been left unchanged for the whole nearly 3 weeks.
Rubbish - not taken away.
Toilet paper - not refilled.
Bed - uncomfortable.
Bedding - found one group of happy tourists at least - colony of Ants living in bedding. Reported to reception & their reply was that they would send up a can of bug killer the next day. Never happened.
My wife's room was over looking the car park. Noisy at all hours with cars honking horns & going in & out plus the added attraction of people standing outside smoking & talking loudly well after midnight.
We have stayed in Youth Hostels in other countries that were far superior to this so called hotel, & for a hell of a lot less money a night.
Would never go back to the Rainbow Hotel.
Would never send anyone, worst enemy excluded, there.
Avoid like the plague ! - probably has that hiding away somewhere in the kitchen.

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