Hotel Riu Varadero

Caradero Cuba, Varadero, Caribbean
(4.5 star hotel)
#25 of 107 hotels in Varadero
Best (5.0 out of 5.0) 1 review
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Amazing :)

Best (5.0 of 5.0 stars)
by written on September 9, 2011

Im shocked at all the negative reviews. My husband and myself stayed at the resort for 7 days July 27-Aug 5th 2011 and we had none of the negative issues others had complained about. As soon as we arrived we were given royal treatment and check in was very fast and friendly. We never had any issues with our towels, we had fresh ones every day. Our bar fridge stocked daily with beer, soda, water. Our bed always decorated with beach themes, fresh flowers. We also stayed in the Royal section and tipped our maid daily (maybe that helped) The staff there was extremely friendly and was always going out of thier way for us. The rooms were big and the air conditioning was great. Your visiting one of the poorest Countries in the world so not sure really what others are expecting. We had a great time and was very happy with the resort so much that were returning again in 10days with our children. My only complaint was finding a chair in the shade around the pool, especially in the Royal section but this wasn't the hotel issue it was the rude guests causing this issue. Guest would get up and place thier towels on a chair and not visit the pool for hours or sometimes not even until the evening so it was frustuating for the ones who were actually at the pool all day. Towards the end of our trip we just started moving the stuff off the chairs and using them lol. Overal I think the hotel was great and really enjoyed our stay here. I honestly think the people who don't tip are the ones who are complaining, and i understand that you shouldn't have to tip but if you do it goes a very long way.

Unique Quality: Pool was always clean, resturants always clean, rooms. Staff was amazing :) The resort is very big so its not somewhere to go if your out of shape or have difficulty walking long distance, as well there is no elevators if your on the third floor carrying your luggage up and down sucked.

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Amenities at Hotel Riu Varadero

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Beverage Selection
  • Spa
  • Free Parking
  • Business Services
  • Kids Activities
  • Suites
  • Continental Breakfast
  • Bar / Lounge

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