Riu Montego Bay Hotel

Mahoe Bay, Montego Bay, Jamaica, Caribbean
(4 star hotel)
#15 of 89 hotels in Montego Bay
Pleasant (2.5 out of 5.0) 2 reviews
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BerylC's Profile Photo

Timing is everything

Good (3.0 of 5.0 stars)
by written on February 3, 2016

The most impressive quality about this hotel is the food. There is lots of food and the quality of the food was good. The hotel is quite clean and fairly large. The rooms are basic except for a fridge with sodas/juices. The entertainment staff were only friendly to repeat visitors and the gift shop over-priced. The nightly entertainment was good

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Riu okay but far from stellar

Bad (2.0 of 5.0 stars)
by written on January 6, 2012

My girlfriend and i arrived at the riu just before xmas looking forward to our vacation.The staff was pleasant, helpful and always greeted you with a smile. Our room had a musty smell when we first arrived but that diminished the following day. Our chambermaid Sharon was awesome and took good care of us, she surprised us daily with different animals made out of towels and made sure we had an ample supply of towels for showering. The liquor, water and pop were restocked every second day but it would have been nice if it was done daily especially the water and beer. Also the chambermaids started cleaning rooms at about 8 A.M. so I recommend that you keep the outside door from the hallway going into your room closed. The one biggg disappointment of the room was the bed they were extremely firm and we suffered from a sore back for several days and in some cases got up earlier than we wanted to because our backs could not take it anymore. The food was mediocre and you can tell the chef was working within a limited budget because the quality of the ingredients used to prepare the food was way below par. The food was uninspired and became tiresome after a few days. The semi a la carte restaurants were dissapointing and to me were just a glorified buffet. To me the Riu needs to look seriously at improving this area if they want people to come, return or recommend their resort. If food is an important part of your holiday then I suggest you look at staying at a different resort. The entertainment in the evening was okay to good depending on the show, there were plenty of bars to provide service of liquor and the pools were clean and well maintained. There was an assortment of activities to do during the day: aerobics(pool and beach), volleyball, snorkeling and scuba(weather permitting), sailing on a hobie, kayaking etc. however they seemed disorganized and may have been better utilized if an iternerary and or descriptions of these services were provided at the time of check-in it was only by seeing or asking others that you knew these services were available. The beach was okay for sun tanning but that is about it if you are looking for something more try the seven mile beach in negril or doctor's cave on hip street. We had a massage by the beach which was awesome we also heard the other services provided by the spa were equally as good. Last but not least if you want to leave tips for the staff i recommend you come with a pocket full off small bills, we ran out after a few days and found it difficult to make change any where (front desk, the store, casino , etc.) in the resort. Would i stay again or recommend the Riu? NO the rooms, daily activities and entertainment were only average and the food was below expectations. Riu management might want to think about spending some time and money on improving the services it provides at the resort.

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Nearby Riu Montego Bay Hotel

Riu Montego Bay Hotel

We've found that other people looking for this hotel also know it by these names:

  • Riu Montego Bay Resort
  • Riu Hotel Montego Bay

Address: Mahoe Bay, Montego Bay, Jamaica, Caribbean

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Amenities at Riu Montego Bay Hotel

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Kids Activities
  • Continental Breakfast
  • Spa
  • Suites
  • Bar / Lounge

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