Hotel Domblick Garni

Domstrasse 28, Cologne, North Rhine-Westphalia, 50668, Germany
#91 of 437 hotels in Cologne
Terrible (1.0 out of 5.0) 1 review
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very rude/racist customer service

Terrible (1.0 of 5.0 stars)
by written on March 9, 2010

this hotel night shift stuff and later manager behaved as racist towards me & my father.whifte were told to make payment before checking out even tough all our belongings were still in the room.when we asked why,night shift old guy stuff yelled us at saying A**HOLE in german language and say OUT OUT.we didnt understand what was happening.we were on business trip,after we paid,we packed up and runned away.we complaint to www.booking.com ,hotels said that there was a misunderstanding,but not.this hotel is racist and insult customers.TERRIBLE CUSTOMER SERVICE.no words to describe..

Unique Quality: this hotel night shift stuff and later manager behaved as racist towards me & my father.whifte were told to make payment before checking out even tough all our belongings were still in the room.when we asked why,night shift old guy stuff yelled us at saying A**HOLE in german language and say OUT OUT.we didnt understand what was happening.we were on business trip,after we paid,we packed up and runned away.we complaint to www.booking.com ,hotels said that there was a misunderstanding,but not.this hotel is racist and insult customers.TERRIBLE CUSTOMER SERVICE.no words to describe..

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