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Marmara

YokusbasI Mah. Suluhasan Cad. No 18, Bodrum, Mugla, 48400, Turkey
(5 star hotel)
#4 of 423 hotels in Bodrum
Great (4.0 out of 5.0) 1 review
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SurfaceTravel's Profile Photo

Excellent Hotel, Staff not Trained

Great (4.0 of 5.0 stars)
by written on March 22, 2008

We couldn't fault the physical hotel. The views are great; the hotel is clean, very interesting architecture, nice decor; rooms are very well fitted out, large and reasonably sound-proofed. The food was delicious, if a little overpriced.

The staff is a little lacking. They were all eager and well-intentioned, but they just didn't seem to realise what was "normal" or required at a hotel of this potential stature. The doorman wasn't at the door, ever, to greet, open the door, offer to take your baggage, or show you where to park the car. The front desk struggled to perform concierge duties and were not excellent guides of the city. We would get three sets of towels one day (as requested) and then two the next. They were friendly and they weren't being lazy. I think the hotel could do wonders under a different manager.

Directions: The web site location map is a fairly deceiving. The hotel is on top of the hill overlooking Bodrum, so you generally need a taxi into the town, but that shouldn't detract from this hotel. It might take 20 minutes to walk down to the waterfront.

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Marmara

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Address: YokusbasI Mah. Suluhasan Cad. No 18, Bodrum, Mugla, 48400, Turkey

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Amenities at Marmara

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Pets Allowed
  • Shuttle Service
  • Free High Speed Internet
  • Spa
  • Suites
  • Airport Transportation
  • Bar / Lounge

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