Westin St. Francis

335 Powell Street, San Francisco, California, 94102-1875, United States
(4.5 star hotel)
#55 of 358 hotels in San Francisco
Great (4.0 out of 5.0) 22 reviews
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kenHuocj's Profile Photo

Hotel for Shopping

Good (3.0 of 5.0 stars)
by written on November 5, 2012

a one nighter courtesy of Offsprings Starwood points,
but it was in the landmark building without view, corridors somewhat plebian, what else can one expect from SPG points, it was a free stay for me.
The Lobby walks onto Union Sqaure, shoppers when looking across the signs can only UUHH and AAhhssssssss

Unique Quality: Historical, burnt but rebuilt, from the era of Biltmore of LA or US Grant in San Diego
I first noted with more interest this Hotel when Food Network documented the Clock Bar being created by Michelin chef Michael Mina

Directions: From Market St, walk a few blocks North, once you past Geary street and Union Square, it's on your left click for MAP

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machomikemd's Profile Photo

The Grand Dame of Union Square part 2

Best (5.0 of 5.0 stars)
by written on October 1, 2011

more pictures of the inside of this old but elegant hotel.

The Grand Dame of Union Square was built by the San Francisco Pioneers well before the 1906 earthquake and it survived it! this grand hotel had seen it all since then including the famous fatty arbuckle parties and incident in the 1920's. Upon entering this Majestic Hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryears and just outside the front door, you can see that cable cars pull to a convenient stop before gooing to the powell turnstile. This Magnificent hotel is just steps from the Theater District and is situated right smack in Union Square! Prices here start at $ 225 a night if you are a Californian and for regular room specials at $ 250 and $ 325 on regular days

Unique Quality: The St. Francis features the St. Francis Health Club & Spa, a shopping promenade, superb conference and catering facilities, a full-service business center, two lounges, and three restaurants, including Historic Oak Room Restaurant & Lounge, Caruso's Coffee & Lobby Bar, and the award-winning signature restaurant Bourbon Steakhouse by Michael Mina.

Directions: 335 Powell St (Beside Union Square), San Francisco, CA 94102

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RheaM's Profile Photo

Beauty in Union Square

Great (4.0 of 5.0 stars)
by written on August 13, 2009

I've stayed twice at the Westin St. Francis and both were great experiences.

My first stay was business travel and we were lucky enough to stay on the "original wing" of the hotel. This wing had an old elevator and beautiful gilded ceilings, chandeliers, and old stairwells that looked beautiful, but scary nonetheless. The Victorian charm collided the plasma TV's and ipod hookups was actually quite enjoyable.

My second stay was in the much more modern "new wing". Just as nice of a hotel, but I preferred the charm of the hotels original fixtures and elegance.

Unique Quality: The BEST quality of the Westin St. Francis is by far the location. In the heart of Union Square you are walking distance to every great shopping spot in downtown SF. From Neiman's to Saks and Forever21 to Nordstom's- there is something for everyone.

The Powell street cable car runs right by and just about every fun destination is less than a $10.00 cab ride away.

Also- the service at WSF is awesome. The concierge will give great reservations and the bellman will get you a cab ASAP.

Stay here for the ultimate SF experience, trust me it's worth it!

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heryanta's Profile Photo

Too much money for what you're getting

Bad (2.0 of 5.0 stars)
by written on October 17, 2008

This is a very famous hotel, its location is superb and the building is historic.
No wonder they are able to charge such a high price for what in my opinion are mediocre rooms.

Rooms:
Small, and a bit outdated. It's a good thing they have a nice new flat screen HDTV. That sorts of made up the size and the distinctly average bathroom.
I was already upgraded to their tower room. I can imagine that the standard room in their historic building to be even smaller.

Price:
This should be assessed relative to the room. I paid $200/night. I have no problem paying that kind of money if the room is at least 400sqft and nicely appointed. It wasn't. Thus, I think this hotel is overpriced.

Service:
Probably the one of the bright spots of this hotel. The posh Michael Mina restaurant is located here; and the Clock Bar is a very nice looking bar/lounge. The staff is also very knowledgeable and friendly.

Location:
Being right at Union Square is one of this hotel's best selling points. I however, don't care too much for it. Union squire is always very crowded and there are always beggars loitering around the area. I like staying near Union Square, just not at Union Square.

Overall:
6 out of 10. Decent, but not more than that.

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machomikemd's Profile Photo

Grand Dame of Union Square part 1

Best (5.0 of 5.0 stars)
by written on August 18, 2008

The Grand Dame of Union Square was built by the San Francisco Pioneers well before the 1906 earthquake and it survived it! this grand hotel had seen it all since then including the famous fatty arbuckle parties and incident in the 1920's. Upon entering this Majestic Hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryears and just outside the front door, you can see that cable cars pull to a convenient stop before gooing to the powell turnstile. This Magnificent hotel is just steps from the Theater District and is situated right smack in Union Square! Prices here start at $ 225 a night if you are a Californian and for regular room specials at $ 250 and $ 325 on regular days

Unique Quality: The St. Francis features the St. Francis Health Club & Spa, a shopping promenade, superb conference and catering facilities, a full-service business center, two lounges, and three restaurants, including Historic Oak Room Restaurant & Lounge, Caruso's Coffee & Lobby Bar, and the award-winning signature restaurant Bourbon Steakhouse by Michael Mina.

Directions: 335 Powell St (Beside Union Square), San Francisco, CA 94102

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iclee's Profile Photo

If you dont like someone, recom Westin St. Francis

Terrible (1.0 of 5.0 stars)
by written on May 6, 2008

We took a 12 hour flight plus an hour's drive to check in at $249/night plus tax and stayed here from April 17-21. My husband needed to attend a grand company awarding banquet equivalent to their own Nobel Prize.

Day1:Small room in Old wing facing 2 walls & Union Square. After showering, I surfed for Sanfo spots & prepared to zzz when we heard 3 loud knocks from the room beside us. We info the Operator to tell Front Desk/Security and give us a reason. 15ms. passed w/o any answer and we called Front Desk. We were surprised that their reaction was to move us to another room w/c we find unacceptable since we were already too weary. Duty Manager (DM) did not give a reason and insisted on moving us "pronto". We thought of calling Police for addtl assist & asked him if he lives in Sanfo so we can get the right local number. He hung up. Husband went to lobby to inquire why we are getting harassed by room neighbour & was barred by two massive hotel securities from approaching DM who hung up. Hotel security said it is by LAW that they can/should prevent us from asking why and that room neighbour (from So. Africa) called 911 to complain about us being noisy. Who can afford to be noisy after a 12hour flight when all we felt was sleeping? It is appalling that they concluded neighbor was correct and did not bother to hear our side. We went back to our room feeling so harassed and discriminated. Only then did we realize that they knew why neighbor knocked and did not bother to answer our original question why he/she knocked. We hung the Do not Disturb sign on our door & proceeded to write a complain letter when we heard a knock from Security telling us neighbour complained again bec our TV (set at 10/50) was too noisy. This happened despite the DND sign and again, Security concluding neighbor was correct. We asked him to enter room to ascertain if TV was indeed too loud but he refused. It was then that we concluded that our own security was in peril. We complained the following day to Hotel GM about bad experience and Security Director offered to move us to a different suite plus a free bfast at Oakroom. Not wanting to have a picky hotel neighbour, aggravated by Duty Manager who does not want to listen and harassing Security people, we agreed to move. We thought that was the end of our misery. Day 2 bfast at Oakroom: For price, was too inferior from bfast I’ve had in other hotels (eg. Shangrila, Shanghai). New room in Tower wing was bigger. After they cleaned room, we saw 2 used champagne glasses on bedside table. Ordered in-room dinner that arrived promptly and afterwards, rolled table outside room to avoid food smell. Food table with leftovers was still there when we woke up ff day. We toured city and went back that night to see the same food table in the hallway. Twin shower were overpriced when they did not even give bedroom slippers, bubble bath, toothbrush/paste, or a comb. At $249++, you need to call and ask for it. Not that I do not carry my own toiletries, but I’ve seen more luxurious treatment from lesser hotels like Sheraton Suzhou.
Parking was $49. Lobby lounge chairs infront of Michael Mina restaurant were falling apart aside from looking like a soggy soufflé.

Saving grace: Gracious lobby host welcomed us very well and she gave tips on what to see in SanFo. Slider sandwiches in Caruso were tasty. Everything went downhill after that since Hotel GM did not even bother to explain aside from his cursory “sorry” note.

Overall, will not recommend nor think of going back. Not worth the hassle and worry we felt for the money paid. By the way, we learned that husband’s company blacklisted hotel due to many negative feedback from banquet attendees.

Unique Quality: Great location since historic cable route passes right infront of main entrance. If you feel proud reminiscing that other dignitaries have stayed in this Westin then go ahead, plunge.

Directions: Right in famous Union Square with retail theraphy surrounding it. Disney, Borders, Saks at Fifth Ave, Macy's, Nordstrom a few steps away.

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Shopping San Francisco's best location

Great (4.0 of 5.0 stars)
by written on July 28, 2007

We travelled from Melbourne to San Francisco and had upgraded from our package hotel located elswehere. I am so glad we did, the Westin St Francis was located right in Union Square and within walking of all good shopping and restaurants etc. The staff were friendly and helped with day trip bookings. The room was a little small but had a separate area for luggage and a large wardrobe. The bed was amazingly comfortable. The bathroom was small but great fittings, toiletries etc and it did us for a couple of days. The area was safe and that is the reason we chose it being new to overseas travel. The old tower section is pretty old and does have a musty smell in the hallway but the sense of history and the location of this hotel is worth it although we had no view at all. All staff were accommodating supplying free coffee etc while we waited for a bus. I would recommend this for the prime location and great photos you can take of the front of the building.

Unique Quality: The bed would have to be the best feature of this hotel, the linen and comfy factor were outstanding. The foyer is also amazing and sitting there with a coffee makes you feel pretty good.

Directions: Union Square

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Quality hotel on Union Square

Best (5.0 of 5.0 stars)
by written on July 7, 2006

Top notch hotel & service. Great views from upper floors.
You can walk to most of the main sights downtown or take one of the many trams.

Unique Quality: Recommend the half day minivan tour of the city with Pacific Line. The guide was knowledgable and friendly.

Directions: On Union Square

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High style at reasonable cost

Best (5.0 of 5.0 stars)
by written on December 26, 2005

Great old hotel with great views of Union Square. Pricey but nice for a romantic weekend getaway

Unique Quality: Historic and unique location overlooking the Square

Directions: Union Square

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BrendaLehr's Profile Photo

Great view of Union Square

Good (3.0 of 5.0 stars)
by written on December 20, 2005

We stayed in a room facing Union Square great view of all the activity down below. Alot of street noise from the room, sirens and cable cars, but we were in the city!

Unique Quality: For over a century...
Located in the heart of the city, facing Union Square, it has maintained its preeminence as San Francisco?s center of social, theatrical, and business life since first opening in 1904. As one of the last survivors of colorful, turn-of-the-century San Francisco, The Westin St. Francis is as modern as tomorrow ? with a proud past ? a collecting place of history and legend.

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Vigg's Profile Photo

Only remaining hotel from the

Best (5.0 of 5.0 stars)
by written on September 21, 2005

I marveled at its structure - it being the only hotel standing after a devasting earthquake. It's over 100 years old.

Union Square has its proximity to shopping, museums, and of course access to all of San Francisco. Opera curbside was exsuisite on a beautifully clear, and windy day in October . Service was impeccable, amenties sufficient, comfortable and spacious. The drinks flow and the food is excellent.

Unique Quality: Views could not be had from my room. Mine was a functional accommodation; the business guest - at a reasonable cost with a reasonable amount of shopping. Taxis readily available and staff anxious to assist.

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dhaynie111's Profile Photo

Fabulous Hotel In the center of town

Best (5.0 of 5.0 stars)
by written on June 9, 2005

This was one of the nicest hotels I have ever stayed in, right on the square with a cable car stop right in front. I highly recommend this one, the excellent accomadations are well worth the steep price.

Unique Quality: Historic building, great location, rumored to have ghosts.......

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tracymg's Profile Photo

Westin St Francis

Best (5.0 of 5.0 stars)
by written on April 3, 2005

What a great hotel. I loved this hotel so much. Great location and lovely hotel.

Unique Quality: Views over Union Square.

Great views from the super speedy lifts.

Close to Macy's and the Cheesecake Factory. (Yum).

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mikeukw's Profile Photo

The Legendary Service Was Nowhere to be Seen

Good (3.0 of 5.0 stars)
by written on November 6, 2004

We had heard lots of great things about the legendary service at the Westin St Francis, so we were very disappointed by our stay there.

We found the staff to be rude and difficult. At one point we had to practically beg for a safety deposit box, even though they were free to guests, because the receeptionist did not think our reasons for wanting one was good enough.

Even though the hotel itself was not as good as expected (for a 4 star hotel) the location could not have been better. It is situated right on Union Square with Macy's one side and Tiffany & Co. on the other side and the cable cars stop right outside.

Unique Quality: Tour Desk and Hire Car Desk situated in the lobby.

Directions: Union Square Location.

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Sandi-2004's Profile Photo

A GREAT HOTEL

Best (5.0 of 5.0 stars)
by written on October 25, 2004

When I first visited SF in the 80's, my two friends and I stayed at the Westin St. Francis Hotel. It is a wonderful experience in luxurious, traditional San Francisco style. Whether you stay here or not, during your visit, walk in and look around the beautiful lobby and if you have the time and inclination, have some food or a drink in the very relaxing Compass Rose bar and restaurant. It's really a treat - expensive - but worth it if you love quality.

Directions: Union Square

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Nearby Westin St. Francis

Westin St. Francis

We've found that other people looking for this hotel also know it by these names:

  • Westin San Francisco
  • Westin St Francis
  • San Francisco Westin
  • Westin Hotel San Francisco
  • The Westin St. Francis Hotel San Francisco

Address: 335 Powell Street, San Francisco, California, 94102-1875, United States

36 Photos of Westin St. Francis

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Amenities at Westin St. Francis

  • Restaurant
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Pets Allowed
  • Suites
  • Bar / Lounge

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