The Old Custom House Inn

124 Duval Street, Florida, 33040, United States
#80 of 167 hotels in Key West
Terrible (1.0 out of 5.0) 1 review
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Based on 144 reviews
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Dont do it !!

Terrible (1.0 of 5.0 stars)
by written on January 16, 2012

it was the most horrible night ever!!!!!! there is no staff and the only guy there Josh, was very very rude .We were lost cudnt find the hotel because its so small so we call for directions and he in a very rude way told us where it was when we got there he screm in front of everybody "stop calling me " who does that to a cusomer ? there is no parking .... so we had to pay 35 dollars extra for the car , the room that we stayed was DIRTY , DIRTY the bed had stains in the comforter but big stains , luckily we had clean sheats and pillows , the bed was sooo unconfurtable like a rock , the bathroom really nasty the sink was black of all the dirt the only white spot was from the water leaking in the sink.Im not a picky person but if you are paying for
something better be clean , the room that we stayed was in front of duval st and next to the bar we cudn't sleep at all with all the noise , the pain in the back , and the uncomfortable feeling of a dirty place i cudnt wait to leave so we call,and we call, and we call to the "number" and finally this guy in a rude way told us to leave the key in the microway . i dont recomend this hotel

Unique Quality: the only good thing was the location

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The Old Custom House Inn

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  • Old Customs House Hotel Key West

Address: 124 Duval Street, Florida, 33040, United States

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