will close on Feb 27th.

Please save any personal content and exchange contact info with other members you’d like to stay in touch with. Thank you for your contributions to the VirtualTourist community.

Casa Yallaha Hostel

108 Bridge Street, Saint Augustine, Florida, 32084, United States
#44 of 135 hotels in Saint Augustine
Terrible (1.0 out of 5.0) 1 review
Prices from our online travel partners are not available. But you can search for other options in Saint Augustine.
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices

Horrible Experience and lying manager!

Terrible (1.0 of 5.0 stars)
by written on January 12, 2012

Had a horrible experience recently while trying to book a room at this hostel during my family’s winter vacation. I had a few questions about the place and room availabilities before booking and contacted the hostel. The manager Charles was incredibly rude over the phone to us and literally stated "We will not accommodate you". We were originally trying to book a couples room, only to find that a two night stay was minimum. We were only going to be in the area briefly, so we asked if any other rooms would work. We even asked if we could book a single room and pay the amount of the couple’s room fee, in which he rudely stated the above comment. When we asked to speak with the owner, he then got belligerent and stated that he was the owner, along with some expletive words to me, before hanging up on us. Even with the prices being cheap, is it worth it to be treated as such? Also, it seems the manager outright lied to the owner about the experience, since the "possibly" real owner replied later to us, stating that we were wanting to bring in objects like an "air matress". If the owner prides himself on customer service, his manager Charles should be fired!

Directions: Located in the bad part of downtown. This was later told to us by a resident living in the area when we were down there.

Add to your Trip Planner

Nearby Casa Yallaha Hostel

Saint Augustine Travel Forum

Need advice about Saint Augustine, Florida? Visit the Travel Forum for Saint Augustine and ask our Answer Gurus.

Latest Saint Augustine hotel reviews

Ocean Gate Resort
Great (4.0 out of 5.0) 1 Review
Casa Monica Hotel
Great (4.0 out of 5.0) 6 Reviews
Ocean Blue Motel II
Best (5.0 out of 5.0) 1 Review
St. Augustine Beachfront Resort
Terrible (1.0 out of 5.0) 7 Reviews
Hilton St. Augustine Historic Bayfront
Great (4.0 out of 5.0) 5 Reviews