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AC Hotel New Orleans Bourbon (French Quarter Area)

221 Carondelet Street, (formerly Cotton Exchange), New Orleans, Louisiana, 70130, United States
#215 of 328 hotels in New Orleans
Good (3.0 out of 5.0) 5 reviews
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mclemora's Profile Photo

Hotel Stay

Good (3.0 of 5.0 stars)
by written on October 13, 2015

This hotel is all about the lobby. It has a great bar/lounge. The rooms are very basic. The exposed brick was nice but NO CLOSET was weird. We did have to call security several times because of folks hanging out in the hallway on the guest floors. I would recommend this hotel for a college/post college customer. Great location and minutes from Bourbon Street.

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HORRIBLE !!!!!

Terrible (1.0 of 5.0 stars)
by written on December 14, 2011

DO NOT STAY AT THE COTTON EXCHANGE !!! BE SURE TO READ ALL HOTEL REVIEWS BEFORE SELECTING A HOTEL, THE STAFF IS EXTREMLY NICE THE YOUNG LADY TYRA AT THE FRONT DESK WENT ABOVE AND BEYOND, HOWEVER THE BROUCHER IS VERY MIS-GUIDING IT IS A DIRT BAG HOTEL. THE LOCATION IS GREAT IF YOU AREN'T AFRAID OF BEING MUGGED. TRUE IT IS VERY CLOSE TO CANNAL STREET, BUT DEFINATELY NOT LOCATED IN THE BEST SECTION OF TOWN, THEY LIST FREE BREAKFAST IN THE ELEVATOR AS A OFFRED FEATURE HOWEVER THERE IS NO BREAKFAST . If OU ARE LOOKING FOR A CHEAP DIVE FOR DRINKS DOMINIC'S DOWNSTAIRS OFFERS CHEAP DRINKS AND AFRIENDLY BAR STAFF ....AS WELL AS AN ASSORTMENT OF TAKE OUT /DELIVERY MENUES
THE FIRST NIGHT I STAYED IN A GOD-AWFUL ROOM NO HEAT, NO HOT WATER A ND THE TOLIET OVERFLOWED THE WALL PAPER WAS PEELING OFF THE WALL THE CARPET WAS DISGUSTING AND THE ROOM SMELT, AS WELL AS THE LINNEN WAS NOT FRESH, IT WAS CLEAN YET DINGY IT HAD A YELLOWISH TINT THE SECOND ROOM WAS DOABLE IT WAS A PLACE TO SLEEP AND SHOWER THE BLOW DRYER DIDN'T WORK BUT AT LEAST IT WAS AN IMPROVEMENT OVER THE FIRST ROOM. WHEN I CALLED EXPEDIA THE HOTEL MANAGER WAS NOT WILLING TO MAKE ANY SORT OF ADJUSTMENT TO MY BILL I WOULD DEFINATELY RECOMMEND YOU DO YOUR HOME WORK BEFORE MAKING THE SAME MISTAKE I DID COTTON EXCHANGE IS BAD NEWS RUN LIKE HELL.....ON A POSITIVE NOTE BROTHER'S ON THE CORNER IS A FULL-SERVICE CONVIENCE STORE AND THE STREETCAR CAFE LOCATED UP THE BLOCK ON YOUR WAY TO CANNAL STREET SERVES SOME OF THE BEST FOOD YOU WILL EAT WHILE STAYING IN NEW ORLEANS

Unique Quality: THE STREET CAR CAFE LOCATED UP THE BLOCK SERVES UP SOME OF THE BEST FOOD YOU WILL EAT

Directions: VERY BAD NEIGHBORHOOD VERY RUN-DOWN SECTION OF TOWN NOT SAFE TO TRAVEL THE STREET ALONE TO THE HOTEL AT NIGHT LOTS OF HOMELESS PEOPLE HANGING AROUND ON THE STREET

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maestrousmc's Profile Photo

Near the Quarter, Far from New Orleans

Bad (2.0 of 5.0 stars)
by written on April 26, 2008

We stayed in this hotel to redeem part of the points I had accrued from my membership with the chain. It was difficult to make reservations elsewhere as it was close to the new year and a bowl game was in store. The staff was extremely unprofessional, the rooms were in need of and update and renovation. It is located in the middle of a rather business-centric area, far from all that New Orleans' character has to offer. Nonetheless, A short in the system caused the fire alarm to sound late in the morning - or early in the morning. I understand things happen as I travel professionally. But the staff could've been organized and not panicked.

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Holiday Inn on Carondolet

Great (4.0 of 5.0 stars)
by written on December 15, 2004

I would definately recommend this for someone looking for a nice room, courteous and helpful staff, good location that's on a budget.

Room was a little small, but didn't spend much time there. It was clean, well-kept and furnished. Free Breakfast bar included cheese omlets and bacon each day as well as juice and pastries.

St. Charles Trolley stop is one block up and Canal street is one block across from the St. Charles stop.

Located 2 blocks from Canal, could either visit Borbon Street or stay away depending on your personal preference.

Unique Quality: Nice facilities and very helpful staff. Derek was great and a big help.

Directions: Carondelet turns into Bourbon Street after you pass over Canal.

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Holiday Inn on Carondolet

Great (4.0 of 5.0 stars)
by written on December 15, 2004

I would definately recommend this for someone looking for a nice room, courteous and helpful staff, good location that's on a budget.

Room was a little small, but didn't spend much time there. It was clean, well-kept and furnished. Free Breakfast bar included cheese omlets and bacon each day as well as juice and pastries.

St. Charles Trolley stop is one block up and Canal street is one block across from the St. Charles stop.

Located 2 blocks from Canal, could either visit Borbon Street or stay away depending on your personal preference.

Unique Quality: Nice facilities and very helpful staff. Derek was great and a big help.

Directions: Carondelet turns into Bourbon Street after you pass over Canal.

Add to your Trip Planner

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