Pier 5 Hotel

711 Eastern Ave, Baltimore, Maryland, 21202, United States
(4 star hotel)
#2 of 113 hotels in Baltimore
Very Good (3.5 out of 5.0) 4 reviews
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Value Score

Great Value!

Costs Less than similar hotels

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Food and Dining Romantic Travel and Honeymoons Road Trip
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HORRIBLE SERVICE!!!!!!!

Terrible (1.0 of 5.0 stars)
by written on June 24, 2012

My husband and I have traveled all over the world and have never been treated so poorly and done so by a very rude and arrogant hotel manager named AJ. He was not even willing to agree or listen to our concerns after telling him our luggage was misplaced and they brought us someone elses luggage to the room. Then we were locked out of our room 3 times because the keys kept deactivating (And no, they were not mixed with credit cards, cell phones, etc) and there was noone available at the front desk EVER. He just stood there and had a smirk on his face as if he thought it was funny that we were complaining about this. He even insulted the hotel by correcting my husband and saying the hotel is not a 4 star but is 3 star hotel. This place has the worst service and the employees really need to be taught better customer service and how to treat their clients. WORST EXPERIENCE EVER AND VERY OVERPRICED!!!!!!

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An Expensive Splurge

Good (3.0 of 5.0 stars)
by written on May 20, 2006

This hotel is comfortable, luxurious, conveniently located... and not cheap. Rooms are $350 per night and up. The more you pay, the more personal attention you can receive from an "Experience Consultant," more or less a personal Concierge that caters the experience to your personal tastes. We were pretty low-maintenance.

And speaking of tastes, they have some tasty extras, such as "Crabby Hour" on weekday evenings, featuring all-you-can eat crab for guests. Saturday afternoons offer a real treat, with the "Wish Upon a Star" Chocolate bar, featuring fountains of yummy milk, dark, and white chocolate with all sorts of edible items to dunk. Breakfast is normally included, served in the adjoining cafe.

Also attached to the hotel are two world-class restaurants: a Ruth's Chris Steakhouse, and McCormick and Schmick's bar and seafood grill. We skipped these pricey delights in favor of Camden Yards crab cakes and ale.

One issue that peeved me a bit: our "Consultant" took pictures of us during the Chocolate event and posted them to a webpage. When I tried to download them, I got a stern warning that the images (of us!) were copyrighted and could not be posted to websites (such as VT)! Especially annoying, since we forgot our camera.

Unique Quality: - Luxurious and Romantic
- Personalized service
- Excellent views of the Inner Harbor
- Conveniently located

Directions: Walk along the Inner Harbor, past the ESPN Zone. The hotel is, interestingly enough, located on Pier 5.

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Stay In the Center of the Action

Great (4.0 of 5.0 stars)
by written on August 2, 2005

This place was unbelievably convenient to everything the Inner Harbor in Baltimore has to offer.... the front desk was very attentive and the rooms were well worth their price for their size and for the unique colors and layouts. The nautical theme was very nice in this perfectly located hotel!

Unique Quality: The unique quality is that this spot is in the Harbort itself, not a few blocks away like most others. I also thought the design was very unique, I don't think I've ever seen so much purple used in decoration before.

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Pier 5 Hotel

Best (5.0 of 5.0 stars)
by written on March 28, 2005

The Pier 5 is one of the top-of-the-line hotels in Baltimore. I probably would not have stayed here, but we got a great deal on Priceline.com ... a $200-$300 room was only $120. Since we had 6 of us in the room, it was pretty inexpensive!

This hotel is located right on the Inner Harbor just a few minutes walk from all of the major downtown attractions.

Parking is about $15 per night at the Pier 5 parking garage.

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Nearby Pier 5 Hotel

Pier 5 Hotel

We've found that other people looking for this hotel also know it by these names:

  • Pier 5 Hotel Baltimore
  • Pier 5 Baltimore
  • Hotel Pier 5

Address: 711 Eastern Ave, Baltimore, Maryland, 21202, United States

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Amenities at Pier 5 Hotel

  • Restaurant
  • Wheelchair Accessible
  • Room Service
  • Business Services
  • Pets Allowed
  • Suites
  • Bar / Lounge
  • Free High Speed Internet

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