Boston Marriott Burlington

One Burlington Mall Road, Rt 128 & 3A, Burlington, Massachusetts, 01803, United States
(3 star hotel)
#4 of 7 hotels in Burlington
Good (3.0 out of 5.0) 1 review
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Based on 693 reviews
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Value Score

Poor Value

Costs More than similar hotels

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baronedivandastad's Profile Photo

Good location, excellent pub

Good (3.0 of 5.0 stars)
by written on February 22, 2004

Pretty standard Marriott, good breakfast buffet and an excellent pub called the Fitzwilliam's. And hey, you can smoke in Burlington (still a civilized place :o)

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RadMan2013 May 10, 2013 at 8:18 AM

There is possibly a thief on the staff at this hotel. My wife and I were guests there for our daughters wedding. When we checked out on Sunday, May 5, we inadvertantly left the Mother of the Bride gown hanging in the closet. We live 20 minutes away and realized this when we were almost home. As soon as we got home, my wife called to let them know, and Lorraine at the desk assured her that they would send right up to the room and retrieve the gown and we could pick it up at our leisure. We went back about 5:45 pm to get the gown and after an hour the staff determined it was gone. Dan, the on duty manager told us the only individual who accessed the room after we were gone was the housekeeper. After a week now, still no gown. No staff at the Marriott return calls. When my wife called back for a followup Janine, the head of housekeeping and Lost and Found, (she wears many hats) chastised her for daring to call back and inquire about the situation. She was particularly incensed that my wife went "over her head" to speak with James Flaherty, the Operations Manager. While our story remains consistent, each individual we speak to at the Marriotts changes. All we want is for the gown to be returned, no questions asked. Until this is resolved, we will never stay at a Marriott again, particularly this one with very possibly a thief on their staff. By the way, there were over 30 rooms booked for this event, a lot of business for the hotel, and this is the treatment you receive.

Nearby Boston Marriott Burlington

Boston Marriott Burlington

We've found that other people looking for this hotel also know it by these names:

  • Burlington Marriott
  • Boston Marriott Burlington Hotel Burlington

Address: One Burlington Mall Road, Rt 128 & 3A, Burlington, Massachusetts, 01803, United States

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Amenities at Boston Marriott Burlington

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Shuttle Service
  • Suites
  • Bar / Lounge

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