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Surestay Hotel By Best Western Helen Downtown

8.2
Very good (1063 reviews) |
Helen ·
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Aug 27, 2025 - Aug 28, 2025
2 adults, 1 room
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Surestay Hotel By Best Western Helen Downtown

Overview

  • indoor swimming pool
  • free wifi
  • free parking
  • non-smoking rooms
  • facilities for disabled guests
  • family rooms
  • tea/coffee maker in all rooms
  • good breakfast

Intro

Situated just 6 minutes by foot from Helen Festhalle, the 3-star Surestay Hotel By Best Western Helen Downtown features Wi-Fi throughout the property and parking on site. Boasting the opportunity to go on a picnic by Chattahoochee River, which runs approximately 100 feet away, this premier hotel offers to relax in an indoor swimming pool.

Rooms

The air-conditioned rooms at the Helen hotel are fitted with a flat-screen TV, some of them feature a fireplace. The rooms offer elegant furniture including a writing desk. You can enjoy views of the mountain from the rooms.

Location

Helen Oktoberfest is located merely 11 minutes by foot from the hotel, and such natural sites as Smithgall Woods Conservation Area are 2.2 miles away. The family Surestay Hotel By Best Western Helen Downtown is centrally situated within walking distance of Helen Tubing & Waterpark.

Eat

While staying at the excellent property, guests can choose from dining options nearby, such as The Troll Tavern, located about a 5-minute walk away, or Granny's Famous Funnel Cake Haus at a 6-minute walking distance.

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Rooms

King Room -Non-Smoking
Room size: 30 m2
Max capacity: +
Double Room with Two Double Beds - Non-Smoking
Room size: 30 m2
Max capacity: +
King Suite - Non-Smoking
Room size: 45 m2
Max capacity: +
King Suite with Spa Bath - Non-Smoking
Room size: 45 m2
Max capacity: +
Deluxe King Suite with Balcony - Non-Smoking
Room size: 45 m2
Max capacity: +
Double Room with Two Double Beds - Disability Access/Non-Smoking
Room size: 30 m2
Max capacity: +
Show rooms

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Facitilies

Facilities

  • Direct dial telephone
  • AM/FM alarm clock

Rooms

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Dining facilities

  • Snack bar

Services

  • Housekeeping
  • Shops/Commercial services

Relax

  • Indoor swimming pool
  • Sun loungers
  • Garden area
  • Hiking
  • Golf course

Reviews

Tourist VR

10 /100 (1012 reviews)
4 /5 (628 reviews)
0.9 0.9 /10 (1134 reviews)
8.2/10 Very good (1063 reviews)
Write a review

Categories

  • Cleanliness 8.5
  • Comfort 8.6
  • Facilities 8.2
  • Free WiFi 8.5
  • Location 9.4
  • Total 8.2
  • Value for money 8.1
C

Charles

9.8/10
We loved the location, just a short walk to everything. The staff was friendly and very helpful, especially during our medical emergency. The pool was warm and inviting.
D

Dominic

9.4/10
We loved the hotel’s prime location, which was close to all the shops and restaurants, making it easy for us to explore. The cleanliness of our room was commendable, and the indoor heated pool was a great way to unwind after a day of activities. Plus, the breakfast selection offered a nice variety of options to start our mornings off right.
M

Martha

10/10
We loved the location of the hotel. It was close to everything downtown. The staff was incredibly friendly and welcoming. Our rooms were clean, and the beds were comfortable. Breakfast offered a great variety, including fresh fruit and waffles.
G

George

9.6/10
The cleanliness of our room was impressive, and we felt comfortable as soon as we arrived. The staff went above and beyond, demonstrating genuine concern during a medical situation, ensuring we had everything we needed. the breakfast options were quite enjoyable, offering a nice start to our days.
R

Rod

10/10
We had a wonderful experience at the hotel, with its prime location allowing us to easily walk to all the shops and restaurants nearby. The staff was incredibly friendly and eager to assist, making us feel right at home.
R

Robert

9.8/10
I loved how clean and comfy the hotel was, and the location was perfect since I could easily walk to all the shops and restaurants. The staff were courteous and professional, always willing to help when needed. Plus, the updated bathroom was a nice touch, and I appreciated the variety at the continental breakfast.
R

Rob

9.2/10
I had a great experience at the hotel, especially with its fantastic location, which allowed me to easily explore the attractions and restaurants just a short stroll away. The staff were incredibly friendly and attentive, always willing to assist with any requests. Plus, the breakfast offered a variety of delicious options that truly set me up for the day.
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Location

8396 South Main Street
Landmarks nearby
Restaurants nearby
  • 1. Black Forest Bear Park and Reptile Exhibit 420 m (1378 ft)
  • 2. Helen Tubing & Waterpark 1.36 km (4462 ft)
  • 3. Charlemagne's Kingdom 830 m (2723 ft)
  • 4. Chattahoochee River 320 m (1050 ft)
  • 5. Alpine Fun Factory 1.06 km (3478 ft)
  • 6. Helen Arts & Heritage Center 490 m (1608 ft)
  • 7. Georgia Mountain Coaster 180 m (591 ft)
  • 8. The Willows Pottery 1.58 km (5184 ft)
  • 1. Chattahoochee Dog Haus 730 m (2395 ft)
  • 2. Monday's Pub 770 m (2526 ft)
  • 3. Homemade Ice Cream 540 m (1772 ft)
  • 4. Alpine Hot Dog & Grill Burger 440 m (1444 ft)
  • 5. King Ludwig's Beer Garden 470 m (1542 ft)
  • 6. Granny's Famous Funnel Cake Haus 410 m (1345 ft)
Park
Unicoi State Park & Lodge
1788 Highway 356
Working hours
7:00 AM–10:00 PM
Aqua Park
Helen Tubing & Waterpark
222 Edelweiss Strasse
Working hours
10:00 AM–8:00 PM
Golf Course
Alpine Mini Golf
7914 S Main St
Working hours
10:00 AM–10:00 PM