Reviews
Tourist VR
92
/100
(515 reviews)
8.7/10
Excellent
(1122 reviews)
Categories
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Cleanliness
8.4
-
Comfort
8.4
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Facilities
8.6
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Free WiFi
8.2
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Location
8.3
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Total
8.7
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Value for money
9
The staff was incredibly friendly and attentive; they made me feel at home. I loved the cleanliness and the daily room service. The location was perfect, with easy access to the Mayan ruins and beautiful beaches. The swimming pools were a fantastic bonus. Plus, the all-inclusive food and drinks were delicious, especially the sushi!
We loved the friendly staff who made us feel right at home, and the generous breakfast with free coffee was a great start to our days. The location was perfect, as we were just a short walk to the ruins and a quick bus ride to downtown, allowing for easy exploration. The cleanliness of the facilities, including the stunning pool area, truly added to our enjoyable experience at the hotel.
We loved the hotel's location, as it was very close to the ruins and easily accessible via collectivo from downtown, making our excursions hassle-free. The staff was genuinely friendly and always ready to help with recommendations or arrangements. the cleanliness of our room impressed us, ensuring a comfortable stay.
I had a great experience at this hotel; the location is fantastic since it's very close to the ruins, and the cleanliness of the rooms was impressive. The staff was friendly and always willing to help, making my stay even more enjoyable. I also appreciated the communal areas like the sitting area, which were perfect for relaxing after a busy day.
The facilities were impressive, especially the two pools and outdoor lounges where we could unwind. The location was perfect, with easy access to the nearby ruins and beautiful beaches. The all-inclusive food and drinks were delightful, and we appreciated the warm atmosphere created by the friendly team.
The all-inclusive meals were a nice touch, offering solid choices for different diets, including vegan options. Located conveniently near the Mayan ruins and only a short distance from the public beach, we found it easy to explore all the nearby attractions. Plus, the free bike rentals were a great way to get around town.
The staff were amazing and always ready to help. The location was perfect, close to the beach and local ruins. Everything was clean and well-maintained. The free bikes made it easy to explore the area.