They treat you poorly and then when they have given you no choice but to leave - they refuse to refund any money for the rest of the week.
If you book a hotel and leave for your own reasons - this is understandable.
If the hotelier is fully aware that their behaviour towards you has been appalling - this is not understandable.
Neither is it possible to shower properly at this hotel - they have an inherently faulty system (tank below showers - not possible)but if you politely mention this you will be treated as though, somehow, it is your fault - bizarre.
Avoid - they ruined the holiday of our ten year old and did not care for a second. Do not risk it.