The Heartline Cafe is touted as an innovative and creative restaurant, and I am sad to say we did not find it as such.
As my husband said, "it just doesn't come all together", and I totally agree -- they seem to try very hard, but somehow, something is missing, and I still can't put my finger on it.
We found the restaurant crowded and dark -- I almost needed a flashlight to see my food -- and extremely busy. From what I could see, the restaurant had pleasant decor. We noticed staff literally speedwalking from table to table. This made our experience a little less enjoyable; though service was very pleasant, and at a nice pace, and water glasses were filled appropriately, the whole atmosphere was not relaxing as it should be.
Parking is also very awkward (Hello! welcome to Sedona!)
Favorite Dish We were initially served a "vegetable spread" with our bread, which I guess is a healthy concept, and tasted okay, but it had a slimy and cold texture. We sent it back and asked for butter. Their famous smoked chicken dumpling with spicy peanut sauce was a great concept, but I thought that perhaps the dumpling should have been perhaps done up in tradtional steamed/fried asian style, as it was baked, sort of like a cornish pastie, and it was doughy.
Our main dishes were cooked very well, and they sounded innovative, but they tasted just -- and I hate to say it -- ordinary. Perhaps we hit the restaurant on a bad day, but there was nothing here that would bring us back.