Tru By Hilton Albany Crossgates Mall Hotel

8.2
Very good (788 reviews) |
Albany ·
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Jul 13, 2025 - Jul 14, 2025
2 adults, 1 room
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Tru By Hilton Albany Crossgates Mall Hotel

Overview

  • indoor swimming pool
  • free parking
  • free wifi
  • non-smoking rooms
  • facilities for disabled guests
  • fitness centre
  • bar
  • very good breakfast

Intro

Nestled merely 6 minutes' stroll from Crossgates Shopping Mall, Tru By Hilton Albany Crossgates Mall hotel welcomes guests with various recreational opportunities and barbecue grills. Boasting an indoor swimming pool, the 3-star hotel is nestled 2.9 miles from natural attractions like Buckingham Lake Park.

Rooms

The pet-friendly Tru By Hilton Albany Crossgates Mall welcomes guests to 94 rooms fitted with ironing facilities and climate control as well as a multi-channel television. The rooms have elegant furniture featuring a writing desk.

Relax

There is a fitness center on site. The Tru By Hilton Albany Crossgates Mall includes a business center equipped with a work desk and complimentary wireless internet access.

Location

Situated around 10 minutes by car from Softball Field, the Albany hotel is around 25 minutes by foot from Cook Park. This prime location gives access to such sports attractions as Bleecker Stadium (4.1 miles), and Westland Hills Park (2.8 miles).

Eat

Guests can relax and have a snack in the lounge bar. The bar area includes a lounge, and free Wi-Fi connection and a TV. The nearby dining opportunities include Wendy's, which is within short walking distance of the hotel.

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Rooms

King Room
Room size: 31 m2
Max capacity: +
King Room - Hearing Access
Room size: 31 m2
Max capacity: +
Queen Room with Two Queen Beds
Room size: 31 m2
Max capacity: +
Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking
Room size: 31 m2
Max capacity: +
Queen Room with Two Queen Beds - Hearing Access
Room size: 31 m2
Max capacity: +
Show rooms

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Facitilies

Facilities

  • AM/FM alarm clock

Rooms

  • Air conditioning
  • Heating
  • Ironing facilities

Dining facilities

  • Snack bar
  • Bar/ Lounge area

Services

  • Housekeeping
  • Shops/Commercial services

Relax

  • Indoor swimming pool
  • Leisure/ TV room
  • Fitness centre
  • Billiard tables

Activities for Kids

  • Cots
  • Board games

Reviews

Tourist VR

94 /100 (550 reviews)
3 /5 (9 reviews)
8.4 8.4 /10 (720 reviews)
8.2/10 Very good (788 reviews)
Write a review

Categories

  • Cleanliness 8.6
  • Comfort 8.6
  • Facilities 8.6
  • Free WiFi 8.6
  • Location 8.9
  • Total 8.2
  • Value for money 8.3
S

Stephen

9.2/10
I loved the hotel's cleanliness and modern design, which makes it stand out. Its location is fantastic, right next to a large mall filled with dining options, making it super convenient. The staff was friendly and helpful, and I appreciated the variety offered at breakfast, which had everything I needed to start my day.
K

Keith

9.6/10
The location was ideal, as it was conveniently adjacent to the mall and numerous dining options, making it easy to explore the area. the breakfast offerings in the adjoining hotel were delightful, with a diverse selection that fueled my day perfectly. The staff were friendly and attentive, ensuring my needs were met throughout my visit.
J

Jason

10/10
I loved the cleanliness of the hotel, and the staff was incredibly friendly and attentive. The location was perfect, as it’s right next to a huge mall and various dining options, making it convenient for families like mine. Plus, I appreciated the ample parking available, which made coming and going a breeze. The breakfast selection was delicious, with plenty of choices to fuel us for the day.
S

Samuel

9.2/10
We loved the hotel's cleanliness and the friendly staff, who were always available to help. The location was perfect for shopping, as we were within walking distance to a large mall and enjoyed exploring local independent shops. The breakfast options were impressive, featuring plenty of hot choices and a fun pancake machine, which made mornings enjoyable.
I

Isabelle

9.8/10
The location is fantastic, right next to a large mall with plenty of restaurants around. The room was clean, well-equipped, and comfortable. I appreciated the attentive staff who were always available and helpful. The breakfast options were great too, with a nice selection to choose from.
H

Hudson

9.2/10
I had a wonderful stay at this hotel, with its clean facilities and a great location right next to a massive mall. The breakfast area offered a delicious variety of options, and the pancakes made by the cool machine were a hit with my kids. The staff was exceptionally accommodating, making our experience even more enjoyable.
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Location

1651 Western Avenue
Landmarks nearby
  • 1. American Italian Heritage Museum 3.84 km (2.39 mi.)
  • 2. Crossgates 530 m (1739 ft)
  • 3. Albany Pine Bush Preserve 3.71 km (2.31 mi.)
  • 4. Six Mile Waterworks Park 2.10 km (1.30 mi.)
  • 5. Rensselaer Lake 2.04 km (1.27 mi.)
  • 6. Buckingham Lake Park 4.65 km (2.89 mi.)
  • 7. First Lutheran Church 6.92 km (4.30 mi.)
  • 8. North Bethlehem Park 2.56 km (1.59 mi.)
  • 9. Stuyvesant Plaza 1.57 km (5151 ft)
Museum
Empire State Plaza
Working hours
Tu-Sa 09:30-17:00; PH off
Public Building
State St (at Washington Ave)
Working hours
9:00 AM–5:00 PM
Event hall
279 Madison Ave (btwn Eagle St and S Swan St)
Working hours
8:00 AM–8:00 PM