Crowne Plaza Hotel Chengdu

4 out of 5 stars4 Stars

31 Zong Fu Street, Chengdu, Sichuan, 610016, China

2 Reviews

Crowne Plaza Chengdu City Center
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83%

Satisfaction Very Good
Excellent
25%
33
Very Good
39%
50
Average
19%
25
Poor
10%
14
Terrible
4%
6

Value Score Poor Value

Costs 52% more than similarly rated 4 star hotels

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Good For Couples
  • Families69
  • Couples82
  • Solo61
  • Business65
  • mikelisaanna's Profile Photo

    Upscale hotel with a great location

    by

    The Crowne Plaza Hotel is an upscale hotel with a great location in central Chengdu, near plenty of shopping and restaurants. It's not the fanciest hotel in the city, but is a solid 4-star, with a nice lobby and an indoor swimming pool. The rooms are a touch tired, but are large and comfortable, with Western bathroom facilities (seat toilet and bathtub/shower). There is a large restaurant on the 2nd floor and a specialty restaurant on the top floor. The 2nd floor restaurant has a good dinner buffet, with a mix of Western and Chinese dishes. The indoor swimming pool is located in the basement, along with a gym and spa.

  • Holiday Inn Crowne Plaza

    by

    The Crowne Plaza is not, perhaps, not quite what one would expect of a 5 star international hotel, suffering from the conceit of its 5 star rating while not exactly overflowing with 5 star services.

    The rooms were definitely on the small side (a room with two singles is more cramped than any I have ever been in) and the bathrooms were definitely ordinary. In one of the two rooms we had, we woke each morning feeling very groggy - as if there was very bad air in the room during the night. yet in the next (interconnecting) room it all felt fine and the children slept well! This is not something we have experienced before.

    The public areas are plush - as one might expect at any Chinese hotel, but the hotel lacked accessible services: there is no gift shop for papers, film, toothpaste and the like. A receptionist would have had us disappearing off down the busy street outside in search of film. We discovered that the 4 star Sichuan Binguan - which is part of the same building and accessible through a corridor next to Reception - has a small counter selling all these items.
    There is a CITS desk hidden away up on the 3rd Floor but staffed by a disinterested woman who consequently got no custome from us at all. Similarly, the business centre seemed to exist only because the hotel has to have one to get its stars these days.

    It is sad that in China many 4 and 5 star hotels become contemptuous of their clientele and believe that an overall attitude of arrogant disdain is acceptable for anyone not wanting to spend four times as much for everything.

    In the end, I can say that we were "satisfied" but only just, by a whisker. When will top end hotels in China realise that - in the perception of guests - the star rating is a reflection of the service not the list of supposed services offered.

    Unique Quality: The hotel is right in the very centre of town, making access to everywhere very easy, but the street layout provides vehicle access only from one direction on Zhongfu Lu, so in the rush-hour (5pm to 8pm) it can take a lot of extra time to drive to the hotel.

More about Crowne Plaza Hotel Chengdu

Forum Posts

Where to stay in Chengdu??

by glock1

We're flying in from Xi'an to basically see "The Pandas" arrange a Lhasa tour and leave for Lhasa.

Where should we stay. We're definitely 3* hotel bound on this leg - no guesthouses
for now...
Any ideas?

Re: Where to stay in Chengdu??

by bonnechic

The Tibet Hotel. I thought everybody going to Tibet stays there because it's near a train station. Don't know anything about it, but remember it when I was researching Chengdu. Just Google it.

Re: Where to stay in Chengdu??

by glock1

Thanks. I'll take a look on google. I was just hoping a fellow traveler before me may have had a first hand experience to share.

I'm still listening.....

Re: Where to stay in Chengdu??

by chengdu

3* Hotels:
1.Philharmonic Hotel of Sichuan Conservatory of Music
2.Binjiang Hotel, the building is old, but near the shuttle bus station to the airport.
3.Prime Hotel, located in the shopping area
4.Xinzu Hotel
5. Yunlong Hotel
...

4* hotels:
1. Minshan Hotel: The shuttle bus station to the airport is outside the hotel.
2.Tibet Hotel
3. Jingchuan Hotel
4. Sheraton Chengdu Lido Hotel
...

5* Hotels:
1.Jinjiang Hotel, opposite to Minshan Hotel
2.Shangrila Hotel
3.Holiday Inn Crowne Plaza Chengdu, located in the shopping area

Re: Where to stay in Chengdu??

by glock1

chengdu,

Thank You. That is a great list.thanks for taking hte time to put it together.

I departed on Sept. 21st. I ended up finding a great deal on the Tibet hotel that was mentioned above so i jumped on it, your list would have been a great resource to have when I was looking,too bad for me, but now others have it.

I'll post my take on the Tibet Hotel when I get back or later in the trip if I can.

Re: Where to stay in Chengdu??

by chengdu

The air-condition of some rooms in Philharmonic Hotel of Sichuan Conservatory of Music is bad...maybe this 3 star hotel is not a good choice...

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 Crowne Plaza Hotel Chengdu

We've found that other people looking for this hotel also know it by these names:

Crowne Plaza Chengdu
Chengdu Crowne Plaza

Address: 31 Zong Fu Street, Chengdu, Sichuan, 610016, China