Impiana Klcc Hotel And Spa

4 out of 5 stars4 Stars

13, Jalan Pinang, Kuala Lumpur, Wilayah Persekutuan, 50450, Malaysia

6 Reviews

Impiana KLCC Hotel
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Satisfaction Excellent
Very Good

Value Score Poor Value

Costs 74% more than similarly rated 4 star hotels

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Good For Couples
  • Families83
  • Couples85
  • Solo81
  • Business77
  • salamq's Profile Photo

    Kuala Lumpur Hotels


    Well, I was at Impiana KLCC Hotel (Sep.24 - Oct. 4) 2013; it is a beautiful hotel with such a an excellent location which is 5 minutes walking to Suria KLCC gardens and fountain; also 5 minutes walking to Arab street and Pavillion building through an airconditioned walking glassy way, it was my favorite to walk out and in.
    The room is so nice with good view with the Petronas Twin Towers; the breakfast is so good and some romantic at dinner time; the staff were cooperative; very good front desk sevices; the pool is open to air in the fourth level, I liked it and the Manga juice; room service is good in general.
    I would like to stay at Impiana KLCC Hotel again, and yes I recommend it.

    Directions: Impiana KLCC Hotel is so close to Kuala Lumpur Convention Center, near to Petronas Twin Towers.

  • Arfah's Profile Photo

    Good access to various city centre hot spots


    Unique Quality: It's a very simple hotel, with a quite modern furniture. The room is smell and stained sheet...well, at least that's what I experienced for my stay there.

    Right in front of Impiana is the Kuala Lumpur Convention Centre where most of the international and national level exhibitions take place. If you walk to the left from the hotel you'll come to the Twin Towers (but, you can reach the towers similarly by walking under the convention centre or through the garden connecting the Twin Towers and the convention centre).

    If you walk to the'll reach Pavillion where you'll found all the expensive and exclusive boutiques like Prada, Fendi, Burberry, Chole', Chopard, Gucci, Salvatore Ferragamo, Hermes and a lot more.

    Around Impiana you will find restaurants, cafes and clubs too...just walk to the left from'll come to the end of the road...there's a row of clubs, cafes and restaurants there or you could just go into KLCC and check out the many restaurants there.

    Transport is not a problem here, taxis pass by almost every minute and the nearest monorail would be Raja Chulan Monorail station or you could also walk to KLCC and take the Star LRT (train) from KLCC Station.

  • Arfah's Profile Photo

    Good bargain for a hotel at the city centre


    I had a very short stay here in May 2010...had a longer one in 2009...both experience were very good...nothing that I would complaint.

    Service was good, you get what you want quite fast enough. Facilities in the room I stayed in was good too...there's a tv with major astro channel, coffee tea facility with a kettle, reasonable choices of snacks in the minibar, bath and toilet was spacious with a tub and a huge mirror...well, I guess almost all hotels have those similar things. Most importantly, they were very that was good enough for me.

    The superior room cost only RM260 (without breakfast)...thats about $80, I got a clean, big and comfortable room. Must I also say that the cheap price is available when you book online and please don't expect a good view for that price.

    What ever it is, for a room in the middle of the city...with reasonable walking distance to KLCC, Pavillion, the Bukit Bintang area...cafes, restaurants, clubs and all other things you need to get yourself a comfy city trip are all around Impiana.

    There's an infinity pool here...facing the Twin Towers, a spa, a gymnasium and the breakfast buffet was nice too. There are plenty to choose from.

    Directions: It's opposite the Kuala Lumpur Convention Centre

  • gaolei's Profile Photo



    I was in KL for the PowerGen exhibition and stayed at the Impiana. It is not only an excellent hotel that is worthy of its stars, but it is very conviently located within two blocks of everything you want to do, when you attend a convention. The convention center and Petrons towers are across the street and less than a block away. The mall is two blocks to the right and the clubs are 2 blocks to the left.

    Unique Quality: Very high class rooms with comfortable beds and a fabulous view of the Petronas towers.

    Directions: In the center of the central district, across from the convention center.

  • kenari's Profile Photo

    KLCC and KL convention centre just a minute walk


    stands adjacent to the KLCC And Kl convention centre ,its so convinient for me and family shopping in KLCC and watch any PLAY at KL convention centre.The FOOD is good and you feel welcome once you step into the lobby .

    Unique Quality: true Malaysian hospitality here

    Directions: Jln Pinang in front of KL COnvention centre

  • lukluk_wal_marjan's Profile Photo

    A dreamer....


    Facilities are superb except for the car park - very limited & the tiny swimming pool.

    The gymnasium & spa is not ready yet when I stayed there. Cant complaint much coz I went there for training & everything is paid for by the company.

    Services were slow as there were under staff at that point of time.

    Other than that, I love it because the resort ambience but smack in the middle of the city.

    Since some people are particualr about bathroom, do check out the next pic.

    Unique Quality: Great view of the twin towers if u get the room facing the road.

    So close to the KL Convention Centre - u cross the road & u r there....and it also mean close to the twin towers.

    Internet Broad Band is free in each room. Just ask for the LAN cable when u check in. If not WiFi is also free & can be accessed at the lobby, coffe house, bar & on the 1st floor of the hotel.

    Food is sinfully delicious. They have a wide spread of local & cross countries dishes. The waiter(ess) & the chef are all friendly

    Directions: Across the road from Kuala Lumpur Convention Centre.

More about Impiana Klcc Hotel And Spa

Convenient Location but with minor set backs

by TripAdvisor Member The_TravellerSg

Good location as it is just across from KLCC which makes it very convenient for the business traveller and if you are coming from Singapore by coach, one of the dropoff point is at Renaissance Hotel hence making it extremely convenient.

Rooms are well maintained and clean but the internet connection which is free is slow during the period I was there making it a chore when doing work. The breakfast is superb and provides good choices.

The pool is great as it provides good view of the twin towers and the spa is a great place to relax in. The service by the staff is prompt and efficient, will definitely stay again if they improved on the internet access. Even working in the business centre is slow as well.

thetoggs of oswestry

by TripAdvisor Member thetoggs

We stayed at the hotel for 4 nights at the end of November.
We had a good deal through Asia Rooms although the hotel is mainly for business people (Its only a 10 minute walk to the KLCC and twin towers) We as tourists were really well looked after.

Like many of the previous reviewers we found the staff to be switched on and helpful. (checking in and out was easy)

Two of our of our best memories were the view of the Twin Towers from the pool and our evening happy hour drink in the bar .

If we visit KL we will certainly stay at the Impiana

Fantastic KLCC view, lousy front desk attitude

by TripAdvisor Member fong28

We watched the KLCC new year fireworks from our room on the 12th floor - and it was indeed a first class view. You can't fault the location - only 5 to 10 minutes walking distance from Suria KLCC, across the road from KLCC Convention Centre and Mandarin Oriental.

However, check-in was a rather unpleasant affair. We arrived at 5pm and was told our room was not yet ready and we had to wait an hour for it. The front desk check-in officer was unapologetic and told us to "just wait". She offered us no free drinks. Half an hour later, one of the staff went around with a tray of drinks but she pointedly refused to look at us and only served it to Caucasians (I particularly hate it when Asians pointedly look down on fellow Asians).

We went and pestered again for our room, the same girl again told us to wait "an hour" and we told her we'd waited 30 mins, before she revised and said the room will be ready by the time one hour is up. We had to ASK her if we could be served drinks while waiting. The serving girl reluctantly came to us with a tray but I noted that she did not smile nor nod. It is obvious that the hotel officers require classes in manners and hospitality. We finally checked in at 6pm.

It is unbelievable that such an expensive hotel actually requires its guests to wait till 6pm for check-in. We were not the only waiting guests, there were plenty in the lobby hanging around. There must be something wrong with the hotel management if check-out time is by noon but the room can only be ready 6 hours later.

On the other hand, the room is very clean and new. The beds are comfy (we were provided with 5 head pillows and could take our pick for an additional special pillow from the pillow menu). The room has solid timber flooring, which is very nice and clean compared to the usual dark carpeting in most hotels. There are also large drawers below the TV cabinet that allows you to stow all kinds of things, and a lighted wardrobe. Shower pressure was okay, not too weak. There was also cable TV with all the usual channels - HBO, CNN, ESPN, etc. They provided us with a complimentary fruit platter and a copy of weekly business paper The Edge as well as the next morning copy of New Straits Times. I have to mention, though, that the housekeeping department is rather efficient in handling our requests for extra blankets and pillows - they arrive promptly within 5 minutes of your request. We really couldn't fault the room at all.

All-in, if not for the unpleasant front desk episode, the hotel is a pretty good one.

Good hotel; but has its faults

by TripAdvisor Member Smelly03

The hotel itself was fine; and the staff excellent, always very helpful. Our only complaint was the room. We had a list of problems with the room and room service; all small problems but still irritating. Problems such as the bathroom sink plug mechanism did not work, the kettle lid was broken, the TV remote didn't work, we didn't have any hand towels one day, and there was only one bath robe. We arrived at about 11.00pm and could not get a sandwich; even though there is suppose to be 24 hour room service. The room itself was tired with furniture fittings that would have been nice in the 1970's; but it was kept clean; which is more important than the decor.
But all in all we had a good stay and the location can not be beaten.

Forum Posts

Impiana KLCC hotel

by heartache

Hi everybody

was wondering if anyone had stayed in the above hotel before? possible to provide some views in this hotel? like e.g the room condition, the accessibility, the safety around the hotel, etc?? any inputs would really appreciate........

it was said to be opposite of KLCC convention centre - exactly how near is this hotel to the convention centre?

is this hotel near to KLCC putra station?

RE: Impiana KLCC hotel

by pinkcustard

hi there

if the hotel is opposite KLCC then it generally must be really good..

Anyway check this out

the lrt station is just a short walking distance from where u are staying


RE: Impiana KLCC hotel

by chiabh

hi heartache...

the impiana klcc is a brand new 5* hotel, just a stone throw from klcc convention centre... the roan fronting the hotel is ever congested and opposite the hotel in uoa2 building, you will find the popular japanese sushi restaurant noted for its (cheap) sushi buffet... the rooms are brand new and has to be in good condition... you will take about 10~15 mins walk to the putra klcc station by cutting thru suria klcc shopping complex...


RE: RE: Impiana KLCC hotel

by heartache

hi pinkcustard & chia

many thanks for the input of this hotel.

we have in fact debating btwn this hotel and Ancasa. This hotel being our 1st attempt hence wanting to see if VT members have any bad/good views of this hotel before we commit booking them.

Right on! We shall book in this hotel.

Merry Xmas to all VT members!



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 Impiana Klcc Hotel And Spa

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Hotel Impiana Klcc

Address: 13, Jalan Pinang, Kuala Lumpur, Wilayah Persekutuan, 50450, Malaysia