StayOrange.com Hotel

16 , Jalan Petaling, Kuala Lumpur, 50000, Malaysia
#487 of 750 hotels in Kuala Lumpur
Terrible (1.0 out of 5.0) 1 review
TripAdvisor Traveler Rating
Based on 22 reviews
Enter dates for best prices
Compare best prices from top travel partners

Tags

Family Travel Budget Travel Backpacking
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices

what a nite mare - stayorange hotel

Terrible (1.0 of 5.0 stars)
by written on October 24, 2011

Dear,
Iam an Indonesian, i booked and paid to reserved hotel @ stay orange hotel - pecinan street-china town, for all my friends to watch LIVE MOTOGP SEPANG 2011.
I already paid via online booking via http://www.stayorange.com/
as the record was :
1.Reservation Number is 23743

2.Reservation Number is 23771

Guest Details

3.Reservation Number is 23765

4.Reservation Number is 23802

Guest Details

i booked and paid for A Double EnSuite Room Room with queen size bed and own bathroom (which is the highest room rate in this hotel-stay orange for 3nites 4 days, stated from 21 oct 2011 upto 24 oct 2011. All the process was completed and paid, also stated on my credit card.
but when the date come, 21 oct 2011 friday, the front officer said the room was full, so my friends are being moved and the front office (indian guy) replace the room with FAMILY ROOM. THE INDIAN GUY SAID ITS A FAMILY ROOM, WHICH IS NOT EXIST in their HOTEL-STAYORANGE, THE CALLED FAMILY ROOM SAID IS A BUNKER ROOM, WHICH IS THE LOWEST RATE ROOM IN THE STAY ORANG HOTEL. all my friends are complaining but the front office guy keep talking bla bla, nonsense, the room is full, there is no other room.
ALL MY FRIENDS ARE VERY MAD AND DISAAPPOINTED FOR THIS KIND OF SERVICE. and im sure this ini not the way of STAY ORANGE SERVICE, this is only a naughty front office behavior. Even, before the date (21 oct 2011) i have sent all the confirmation by sending the record of our reservation number via fax n email, inorder to ENSURE THE RESERVATION, but no reply, by that time, we think the stayorange is busy.

As a tourist, all my friends are having a very disappointed experiences while coming to malaysia to watch motogp sepang 2011 events.

Please, this is really need your attention for the image of malaysia in the future. investigate this stayorange hotel or the front office guy who was on duty on that day, 21 oct 2011, 22 oct 2011, 23 oct, 24 oct 2011.

I have all the payment transaction records if you need for proof.

regrads,
Saputra

fyi - the queen bed rate is 79.80rm / nite
the bunker / dom rate - which the front office said as as FAMILY ROOM is 57.50rm

Directions: CHINA TOWN

Nearby StayOrange.com Hotel

Kuala Lumpur Travel Forum

Need advice about Kuala Lumpur, Malaysia? Visit the Travel Forum for Kuala Lumpur and ask our Answer Gurus.

Latest Kuala Lumpur hotel reviews

Palace Beach and Spa Kuala Lumpur
Great (4.0 out of 5.0) 4 Reviews
D-Villa Residence Hotel
Good (3.0 out of 5.0) 6 Reviews
Berjaya Times Square Hotel
Great (4.0 out of 5.0) 10 Reviews
Bintang Warisan Hotel
Very Good (3.5 out of 5.0) 11 Reviews
Istana Hotel
Good (3.0 out of 5.0) 12 Reviews
Hotel Sentral
Great (4.0 out of 5.0) 3 Reviews
Grand Dorsett Subang Hotel
Best (5.0 out of 5.0) 4 Reviews
Cititel Mid Valley
Very Good (3.5 out of 5.0) 7 Reviews
Sheraton Imperial Hotel Kuala Lumpur
Great (4.0 out of 5.0) 7 Reviews
Sunway Resort Hotel
Great (4.0 out of 5.0) 12 Reviews
Concorde Hotel Kuala Lumpur
Great (4.0 out of 5.0) 19 Reviews
Citrus Hotel
Good (3.0 out of 5.0) 4 Reviews
Number Eight Guesthouse
Very Good (3.5 out of 5.0) 3 Reviews
Sunway Putra Hotel
Good (3.0 out of 5.0) 5 Reviews
 
Explore Deeper into Kuala Lumpur
Chinatown - Petaling Street
Things to Do
Merdeka Square
Things to Do
KL Tower - Menara Telecommunications Tower
Things to Do
Lake Gardens
Things to Do
Bird Park
Things to Do
Sunway Lagoon & Pyramid Mall
Things to Do
Suria KLCC
Shopping
Monorail
Transportation
Berjaya Times Square
Shopping
Taxis
Transportation
Mid Valley Megamall
Shopping
KLIA Ekspres
Transportation
Airport Buses
Transportation
Pavillion Shopping Centre
Shopping
Scams & Confidence Tricksters
Warnings and Dangers
Dodgy People
Warnings and Dangers
Trains
Transportation
Bangsar
Nightlife
Luna Bar
Nightlife
Hard Rock Café
Nightlife
Lot 10
Shopping
Sungei Wang Plaza
Shopping
Petronas Twin Towers
Nightlife
Weather, Climate & The Environment
Warnings and Dangers
Toilets & Sanitation
Warnings and Dangers
Jalan P. Ramlee area
Nightlife
Banned Items & Activities
Warnings and Dangers
KLIA Transit
Transportation
Chinatown
Nightlife
Delinquent Primates
Warnings and Dangers
Saloma Theatre Restaurant
Restaurants
Madam Kwan's
Restaurants
Currency
Local Customs
Hard Rock Café
Restaurants
Seri Angkasa -NOW ATMOSPHERE 360
Restaurants
KFC - Kentucky Fried Chicken
Restaurants
Little Penang Cafe - Suria KLCC
Restaurants
Hiking & Walking
Sports & Outdoors
Durian
Local Customs
Grand Prix Formula 1
Sports & Outdoors